Upgrading to Win 2000 Pro from 98SE

[Guest]

I am attempting to upgrade on an older computer (Pentium III) and have
encountered a problem. After installing the keyboard, mouse, and network
configurations, my system gets to "Installing Windows 2000 Components".
After getting a third of the way through it automatically reboots and starts
over. It did that several times before I decided to shut it off. When I
turned it on I got a message to insert my SP3 disk, instead I hit cancel and
got the message "An error has been encountered that prevents setup from
continuing. Setup failed to install product catalogs. This is a fatal
error." When I look at the system log it says "D:\I386|NT5INF.CAT catalog
file could not be found. This is error code 1. This is a fatal error."
Could someone please help me get out of this cycle please? I am an avid
computer user but not particularly technically inclined. Please help me
resolve the issue or get back to Win 98SE, as the system boots as Win 2000
Pro. Thank you so very much.

Ann

 

[Guest]

Hi Ann,

have a look here
http://support.microsoft.com/default.aspx?scid=kb;en-us;228852.

hth

Ralph D. Worgul

 

[Dave Patrick]

Be advised that upgrades from win9x almost always fail for any number of
reasons. Save yourself some time and trouble, given that you'll more than
likely end up with an unstable OS with all the remnants/ corruption left
behind from the upgrade. Best to blow it all away and go for the clean
install.

To do a clean install, either boot the Windows 2000 CD-Rom or setup disks.
The set of four install disks can be created from your Win2k CD-rom; change
to the \bootdisk directory on the cd-rom and execute makeboot.exe (from dos)
or makebt32.exe (from 32 bit) and follow the prompts.

When you get to the point, delete the existing NTFS and or other partitions
found. After you delete the partition(s) abort the install, then again
restart the pc booting the CD-Rom or setup disks to avoid unexpected drive
letter assignments with your new install.

During Windows 2000 setup, at some point, will want to confirm the previous
operating system for the upgrade; at that point you'll simply insert the
qualified product install CD for it to verify. Then the install will
proceed.

Check the pc, mb or hardware manufacturer's web site for the latest bios and
or Windows 2000 drivers for your devices.

Be sure to apply these to your new install before connecting to any network.

http://download.microsoft.com/download/E/6/A/E6A04295-D2A8-40D0-A0C5-241BFECD095E/W2KSP4_EN.EXE


Rollup 1 for Microsoft Windows 2000 Service Pack 4
http://support.microsoft.com/kb/891861

--
Regards,

Dave Patrick ....Please no email replies - reply in newsgroup.
Microsoft Certified Professional
Microsoft MVP [Windows]
http://www.microsoft.com/protect

:
|I am attempting to upgrade on an older computer (Pentium III) and have
| encountered a problem. After installing the keyboard, mouse, and network
| configurations, my system gets to "Installing Windows 2000 Components".
| After getting a third of the way through it automatically reboots and
starts
| over. It did that several times before I decided to shut it off. When I
| turned it on I got a message to insert my SP3 disk, instead I hit cancel
and
| got the message "An error has been encountered that prevents setup from
| continuing. Setup failed to install product catalogs. This is a fatal
| error." When I look at the system log it says "D:\I386|NT5INF.CAT catalog
| file could not be found. This is error code 1. This is a fatal error."
| Could someone please help me get out of this cycle please? I am an avid
| computer user but not particularly technically inclined. Please help me
| resolve the issue or get back to Win 98SE, as the system boots as Win 2000
| Pro. Thank you so very much.
|
| Ann