upgraded to office pro can't open outlook

P

pyper33594

I just uninstalled office basic and loaded office xp pro. I have xp
media running on my machine. I can't open outlook. every time I try I
get the following: Cannot start microsoft outlook. Unable to display
the selected folder or item. could not open the item. try again.
That is when I try to open outlook from start menu under the explorer
icon. If I go to all programs and try to start it that way, I get:
Unable to open your default email folders could not open the item try
again. I click ok and get: would you like to open your default file
system folder instead? I click no it all goes away. I click yes and I
get: debug error! Program: C:\program files\microsoft office\office
10\outlook.exe abnormal program termination (press retry to debug the
application)
Then it goes away.
What to do next. I am so hoping I didn't lose all my old emails and
such, did I?
 
G

gmanfan

NEVER MIND....I fixed it. I had uninstalled office basic. I just
reinstalled office basic and only kept powerpoint from office xp pro.
It all works just fine now.
 
G

Guest

Having 2 version of Office can cause you problems. Make sure you installed
PowerPoint to a diff MS Office folder so you don't corrupt the default common
folder which is called Microsoft Office.
 
G

gmanfan

It is, thanks. I just had a brain fart or something since I didn't
uninstall before I installed the newer version. All good now, though.
 

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