upgraded to MMC 9.08, problems ensue

[Bodhi Woodstock]

At first I ran on ATI MMC 9.03. It worked fine, so I figured it was
time to upgrade to 9.08, and what happens? Every time I try to open the
software, it crashes instantly. I tried uninstalling it and
reinstalling 9.03, and the same thing is happening. Wonderful. Are
there any alternatives YET to ATI's shitty software? Because the HDTV
Wonder card itself is pretty good.

 

[T Shadow]

At first I ran on ATI MMC 9.03. It worked fine, so I figured it was
time to upgrade to 9.08, and what happens? Every time I try to open the
software, it crashes instantly. I tried uninstalling it and
reinstalling 9.03, and the same thing is happening. Wonderful. Are
there any alternatives YET to ATI's shitty software? Because the HDTV
Wonder card itself is pretty good.

I installed 9.08 when it came out and have had no crashes. Since 9.03 worked
properly I would do an XP update if you haven't already. M$ recently issued
an update to the installer. Use the CatUninstaller to clean everything out,
reinstall with all the files issued that day in the order ATI specifies.
While I'll agree ATIs software could be better the big problem is it's too
hard to get installed properly.
Good Luck

 

[pavelforever]

have you radeon vivo o AIW card? ati do not support radeon vivo only
AIW card for MMC

 

[GT-Force]

I also had 9.03, and uninstalled 9.03 to install 9.08. Setup quits without
any errors. Same happens with 9.06.1. Now I am without MMC. Nice ATI,
nice... That's why I bought an 6800 GT anyway >:>
Oh, if I have nVidia, why am I installing MMC? Because I also have Remote
Wonder, that's why.
Anyone solved this problem yet?
GT

 

[Fred]

At first I ran on ATI MMC 9.03. It worked fine, so I figured it was
time to upgrade to 9.08, and what happens? Every time I try to open the
software, it crashes instantly. I tried uninstalling it and
reinstalling 9.03, and the same thing is happening. Wonderful. Are
there any alternatives YET to ATI's shitty software? Because the HDTV
Wonder card itself is pretty good.

You may want to run Drive Cleaner PE from http://www.drivercleaner.net/ to
cleann the left over entries.

Also you should use ATI Uninstaller utility for uninstalling ATI drivers and
MMC applications.

 

[GT-Force]

I have tried everything I could think of. I uninstalled the previous
versions before installing the new ones, wiped the remains with Driver
Cleaner, I even updated Install Shield thinking that maybe there is
something wrong with it, since setup does not proceed, quitting without
giving any errors.
Bottomline: Nothing worked!
I still can not install ANY 9x MMC. What a shame ATI, what a shame...
GT

 

[T Shadow]

I also had 9.03, and uninstalled 9.03 to install 9.08. Setup quits without
any errors. Same happens with 9.06.1. Now I am without MMC. Nice ATI,
nice... That's why I bought an 6800 GT anyway >:>
Oh, if I have nVidia, why am I installing MMC? Because I also have Remote
Wonder, that's why.
Anyone solved this problem yet?
GT

Does MMC come with the Remote Wonder?

 

[Paul Murphy]

I have tried everything I could think of. I uninstalled the previous
versions before installing the new ones, wiped the remains with Driver
Cleaner, I even updated Install Shield thinking that maybe there is
something wrong with it, since setup does not proceed, quitting without
giving any errors.
Bottomline: Nothing worked!
I still can not install ANY 9x MMC. What a shame ATI, what a shame...
GT

When you write "what a shame ATI", what makes you think that its ATI to
blame for this problem and its not that there's another problem with your
machine such as Windows corruption through all the
installing/uninstalling/"cleaning" etc? I have ATI's MMC 9x on 3 machines
and the installation went perfectly well in every case. I'm the first to
admit that ATIs installation routine is unduly complicated and modular but
provided its done the correct way with *nothing else* running on the system
at the time eg backgound utils and AV software, then its always worked fine
for me. Have you tried backing up all of your data, formatting the HDD and
doing a complete from the ground up reinstall ensuring that MMC is the first
software to be installed and tested after Windows installation was complete
(with necessary drivers and DirectX 9.0C)?

Paul

 

[Paul Murphy]

At first I ran on ATI MMC 9.03. It worked fine, so I figured it was
time to upgrade to 9.08, and what happens? Every time I try to open the
software, it crashes instantly. I tried uninstalling it and
reinstalling 9.03, and the same thing is happening. Wonderful. Are
there any alternatives YET to ATI's shitty software? Because the HDTV
Wonder card itself is pretty good.

I'm sorry that you feel this way about ATIs software (presumably you are
referring only to 9.08 as "shitty" since you admitted that 9.03 *was*
working fine prior to your attempt at upgrading). What makes you think this
problem is due to an ATI software issue rather than the way you went about
"upgrading" it? I've not used 9.08 as its not recommended for my older cards
but I know that every version of MMC I've come across so far (since before
8.1) didn't like being "upgraded" but instead the old software had to be
completely removed and the machine rebooted before thinking about installing
a newer version. There are currently no free alternatives to MMC which offer
the same level of functionality with ATIs cards so I suggest if you are
determined to fix it you take the time to perform a from the ground up
reinstallation ensuring that MMC is the first program installed and tested
after windows and its drivers/DirectX. You'll need to follow the
installation instructions on ATIs website to the letter and in the correct
order (rebooting after each installation and certainly after MMC is
installed before running it).

Paul

 

[GT-Force]

...Have you tried backing up all of your data, formatting the HDD and
doing a complete from the ground up reinstall ensuring that MMC is the
first software to be installed and tested after Windows installation was
complete (with necessary drivers and DirectX 9.0C)?
Paul

Thanks for taking time to write.

Whenever I hear someone 'suggesting' "Format your hard drive" it gives me
the heebee-jeebees. Do you know how long does it take for me to reinstall
everything? I do not have such time since I am not 12 years old anymore.

Any better suggestions are welcome, though.

GT

 

[GT-Force]

Does MMC come with the Remote Wonder?

Does not it? I have the ATI CD that came with it. Since, at the time, I
already had MMC installed (I had 9700 Pro at the time), I did not install
that CD as well. I also remember reading on ATI's site, "When a third pary
graphics card is used, MMc, yada yada". Combining these two, I would say
yes. And now, installing the CD does not make sense, since it probably has a
really old version of MMC.
GT

 

[BackinTime]

I installed MMC 9.08 with Catalyst 5.5 drivers on a new computer,
completely fresh install and so far it is working fine.

 

[T Shadow]

Does not it? I have the ATI CD that came with it. Since, at the time, I
already had MMC installed (I had 9700 Pro at the time), I did not install
that CD as well. I also remember reading on ATI's site, "When a third pary
graphics card is used, MMc, yada yada". Combining these two, I would say
yes. And now, installing the CD does not make sense, since it probably has a
really old version of MMC.
GT

Just guessing it might be because ATI changed the way it looks for hardware.
9.08 finally recognizes my AIW9600XT as a Radeon. Up to and including 9.03
didn't. I don't recall checking 9.06. MMC isn't supposed to work with non
ATI hardware. Possibly you could use the CatUninstaller utility then go back
to 9.03. Or maybe you would need to reinstall the 9700.
I'm not an expert and like I said just guessing so take it for what it's
worth.

 

[GT-Force]

Just guessing it might be because ATI changed the way it looks for
hardware.
9.08 finally recognizes my AIW9600XT as a Radeon. Up to and including 9.03
didn't. I don't recall checking 9.06. MMC isn't supposed to work with non
ATI hardware. Possibly you could use the CatUninstaller utility then go
back
to 9.03. Or maybe you would need to reinstall the 9700.
I'm not an expert and like I said just guessing so take it for what it's
worth.

Well, one thing that I am not happy about is that, MMC setup just quits! No
errors, no reasons given, so I do not know what the problem is. I hate that.
If I knew what the problem is, then I can work on the solution, right? Baaad
ATI, bad programmers programming bad software. Giving an 'error' message
should not be so hard. 9.03 does not work either, so I can not go back and
install that, either. The funny thing is, MMC was working with 6800 GT just
fine, until I uninstalled it, except for the DVD Decoder. By the way, that
is another funny-bad ATI programming story. I can not UNINSTALL DVD decoder,
which I can not use now, because the uninstall 'setup' quits saying that I
do not have the correct hardware. Doh! That's why I want to uninstall it!
Baaad ATI, baaad...
GT

 

[T Shadow]

Well, one thing that I am not happy about is that, MMC setup just quits! No
errors, no reasons given, so I do not know what the problem is. I hate that.
If I knew what the problem is, then I can work on the solution, right? Baaad
ATI, bad programmers programming bad software. Giving an 'error' message
should not be so hard. 9.03 does not work either, so I can not go back and
install that, either. The funny thing is, MMC was working with 6800 GT just
fine, until I uninstalled it, except for the DVD Decoder. By the way, that
is another funny-bad ATI programming story. I can not UNINSTALL DVD decoder,
which I can not use now, because the uninstall 'setup' quits saying that I
do not have the correct hardware. Doh! That's why I want to uninstall it!
Baaad ATI, baaad...
GT

The CatUninstaller is a program you get from the ATI website it will remove
all your ATI installation files from your system. AFAIK the registry too.
To tell you the truth I'd rather ATI got MMC working perfectly with their
own hardware before they worry about nonsupported hardware.

 

[Paul Murphy]

Thanks for taking time to write.

Whenever I hear someone 'suggesting' "Format your hard drive" it gives me
the heebee-jeebees. Do you know how long does it take for me to reinstall
everything? I do not have such time since I am not 12 years old anymore.

Any better suggestions are welcome, though.

GT

I've just read your other post mentioning that you only want functionality
of your remote wonder so MMC shouldn't even be needed for that anyway. Its
the remote wonder software/drivers needed instead (and should be installed
BEFORE plugging in the Remote Wonders USB receiver). The answer to your
above question is given there has already been lots of
uninstalling/reinstalling/failed installs etc the time required is likely
less than that needed to diagnose and correct the corruption which has
likely already occured. Although a fresh install may take a while, its quite
simple (a 12 year old could do it ;-) Once a complete (tested and working
fine) reinstall is performed, the next step should be to create a recovery
DVD (or set of DVDs) for your machines HDD so next time a full reinstall is
needed you can wipe the drive and more easily/quickly go back to a perfectly
working state. Nero 6 has the capability to do this very easily with the
BackItUp application. Just install the HDD as a secondary drive in a machine
with NERO 6 installed and burn away. Although a full reinstall is tedious
and may take some time, its often the quickest way to resolve such issues in
the long run. A fresh install would also probably speed things up
significantly if its been a while since the HDD was last formatted and
you've done lots of installing etc in the mean time.

Paul

 

[Fred]

By the way, that

is another funny-bad ATI programming story. I can not UNINSTALL DVD
decoder, which I can not use now, because the uninstall 'setup' quits
saying that I do not have the correct hardware.

That could mean either the Windows OS is corrupted or some DVD files are
missing. The ultimate soultion to backup your data with
a software like 'PC Backup' and do a clean install Windows.

 

[GT-Force]

Hi Fred,

I disagree with your guess. Setup looks for an ATI card, can not find it
(since not there anymore) and quits. Simple as that. No Windows corruption,
no missing files. I would say, simply incompetent programming.
It would be most apropriate to check the presence of the hardware while
INSTALLING this software, which I would understand. However, I am trying to
UNINSTALL this, why check for the presence of an ATI card now? I think, this
is all happening, since INSTALLATION and UNISTALLATION use the same setup
executable. And that would be bad programming.

As for clean install, please see other posts in this thread.

GT

 

[GT-Force]

I've just read your other post mentioning that you only want functionality
of your remote wonder so MMC shouldn't even be needed for that anyway. Its
the remote wonder software/drivers needed instead (and should be installed
BEFORE plugging in the Remote Wonders USB receiver). The answer to your
above question is given there has already been lots of
uninstalling/reinstalling/failed installs etc the time required is likely
less than that needed to diagnose and correct the corruption which has
likely already occured. Although a fresh install may take a while, its
quite simple (a 12 year old could do it ;-) Once a complete (tested and
working fine) reinstall is performed, the next step should be to create a
recovery DVD (or set of DVDs) for your machines HDD so next time a full
reinstall is needed you can wipe the drive and more easily/quickly go back
to a perfectly working state. Nero 6 has the capability to do this very
easily with the BackItUp application. Just install the HDD as a secondary
drive in a machine with NERO 6 installed and burn away. Although a full
reinstall is tedious and may take some time, its often the quickest way to
resolve such issues in the long run. A fresh install would also probably
speed things up significantly if its been a while since the HDD was last
formatted and you've done lots of installing etc in the mean time.

Paul

I already did install Remote Wonder driver, and the remote itself works
fine. Yet, without the software to control, and play your multimedia files,
what's the use of a remote, right? Since MMC is designed with Remote Wonder
in mind, it is the easiest to control with this remote. And just that, no
more.
Anyway, I am not spending even 1/10th of a time to troubleshoot this
compared to formatting. "To Hell with ATI", I already said, and bought an
6800 GT, and I will stay away from ATI until they hire good programmers. I
am not saying that their hardware is bad, just their software, including
their drivers, which is showing some promise of getting better, but not
there yet. I am not using the remote all that much, and if in need, there is
ton of way better software available compared to ATI's MMC, and I will use
the remote simply as a mouse, if necessary, and use these software instead.
I am complaining, in principle, that if something is supposed to work in a
certain way, it should. It must, indeed, if I paid for it.
Have a good day.
GT

 

[Paul Murphy]

I already did install Remote Wonder driver, and the remote itself works
fine. Yet, without the software to control, and play your multimedia
files, what's the use of a remote, right? Since MMC is designed with
Remote Wonder in mind, it is the easiest to control with this remote. And
just that, no more.

If you want to extend the Remote Wonders functionality to specific
applications other than ATIs MMC, the way to do this is by using "plug ins".
There are a couple provided by default (I think for MSFT Powerpoint and
Winamp) but you'll need to go searching (perhaps on the www.rage3d.com
forums) for any others. You should find basic functions of Windows Media
Player are supported natively.

Anyway, I am not spending even 1/10th of a time to troubleshoot this
compared to formatting. "To Hell with ATI", I already said, and bought an

You may not have spent 1/10th of the time but I don't read that you've found
a solution. Personally if it was me I would have removed all things ATI
before I removed the card - thats the normal way its done. Leaving other
hardware's drivers and software installed after the hardware is gone is just
asking for trouble.

6800 GT, and I will stay away from ATI until they hire good programmers. I

Personally I have no complaints about the standard of the programmers
responsible for MMC or Catalyst drivers at all these days. Certainly MMC is
way to complicated to set up/install but thats due to ATIs policy of
releasing modular installs rather than ISOs of the complete installation
CDs. The issues you are experiencing are "by design" and if you want to run
the uninstall you'll need to put back your card (although the software
uninstall may not work anymore now that its been "overwritten" a few times.
I see someone else has now raised the idea of a fresh install - but feel
free to go your own way knowing that in the time since I first responded to
this thread I would have been able to do a fresh install on a Win2k Server
Domain Controller (and create a backup) let alone a standard PC (albeit with
lots of software). Alot of the time involved is waiting around for CDs
installations to run and this doesn't need much intervention time eg can
have it beside the TV while watching a program.

am not saying that their hardware is bad, just their software, including
their drivers, which is showing some promise of getting better, but not

We'll need to agree to disagree there - the software issues you're
experiencing are "by design" and a result of your removal of the hardware
before uninstalling..

there yet. I am not using the remote all that much, and if in need, there
is ton of way better software available compared to ATI's MMC, and I will
use the remote simply as a mouse, if necessary, and use these software
instead.
I am complaining, in principle, that if something is supposed to work in a
certain way, it should. It must, indeed, if I paid for it.
Have a good day.
GT

Personally although I have a Remote Wonder, I never use it these days - my
wireless mouse and keyboard do the trick instead.

Paul