Update XP shows error message 0X800C0005

[Ronald]

Trying to update windows XP Home for the first time on my fathers PC.
When reaching the windows update site and trying to scan for updates I
get the following message:

Windows Update Error
Windows Update has encountered an error and cannot display the
requested page.
Select from any of the following pages for information about Windows
Update services, or send us your feedback.

Windows Update Home Page
About Windows Update
Support Information

You can also get online support if you are having problems with
Windows Update.

Send error number to Microsoft (0x800C0005)
Note This sends error information but does not create a support
incident; you may or may not receive a response.

The windows update.log shows this:

2004-02-13 21:39:04 20:39:04 Success IUCTL Downloaded
iuident.cab from http://www.windowsupdate.com/v4/ to C:\Program
Files\WindowsUpdate\V4
2004-02-13 21:39:04 20:39:04 Success IUCTL Current
iuengine.dll version: 5.4.3790.20
2004-02-13 21:39:04 20:39:04 Success IUCTL Current
iuctl.dll version: 5.4.3790.20
2004-02-13 21:39:04 20:39:04 Success IUENGINE Starting
2004-02-13 21:39:05 20:39:05 Success IUENGINE Determining
machine configuration
2004-02-13 21:39:05 20:39:05 Success IUENGINE Determining
machine configuration
2004-02-13 21:39:08 20:39:08 Error IUENGINE Querying
software update catalog from
https://v4.windowsupdate.microsoft.com/getmanifest.asp (Error
0x800C0005)
2004-02-13 21:39:23 20:39:23 Success IUENGINE Shutting down
2004-02-13 21:39:26 20:39:26 Success IUCTL Shutting down

Can annybody help? I can't find any mention of 0X800C0005 in the
troubleshoot page.

TIA,
Ronald.

 

[Rick \Nutcase\ Rogers]

Hi,

Close Internet Explorer. Start/run "regsvr32 softpub.dll"

Repeat for the following files (regsvr32 xxx.dll):

Wintrust.dll
Initpki.dll
Dssenh.dll
Rsaenh.dll
Gpkcsp.dll
Sccbase.dll
Slbcsp.dll
Cryptdlg.dll

See if this helps.

--
Best of Luck,

Rick Rogers aka "Nutcase" MS-MVP - Win9x
Windows isn't rocket science! That's my other hobby!

Associate Expert - WinXP - Expert Zone

 

[Ronald]

Thanks.

After posting my question I came across another newsgroup:
microsoft.public.windowsupdate.
There are a lot of postings regarding the "0X800C0005" problem.
Your solution is only a part of them (thanks anyway). Mostly likely
the problem is caused by not being able to connect to secure sites
(https). This is why the error in the update.log file shows when
connecting to https://v4.windowsupdate.microsoft.com/getmanifest.asp .
According to "Lucy" this is the solution:

0x800c0005 means that IE can not "see" Windows Update:

Clear Internet Cache:
1. Click Tools > Internet Options
2. In the "Temporary Internet Files" section, click "Delete Cookies"
3. Click "Delete Files" click "Delete all offline content" click OK
4. In the "History" section, click "Clear History".
5. Click "OK".

Add the following Trusted Sites:
1. Open Internet Explorer.
2. Click "Tools," and then click "Internet Options."
3. Click "Security."
4. Click the Trusted Sites icon.
5. Click "Sites."
6. Clear the check box "Require server verification (httpsfor all
sites in
this zone."
7. Add the following sites.
http://Windowsupdate.microsoft.com
http://V4.Windowsupdate.microsoft.com
https://v4.Windowsupdate.microsoft.com
http://Download.Windowsupdate.com