Update downloads get redirected

[Loretta]

I am working on a windows xp sp2 computer. I have run a virus scan, 2x, I
have run Dial-a-fix, I have done a chkdsk /r, and I have done a defrag.
These things happen:
The shutdown button restarts the computer.
When I click on Windows update in the Tools Menu in IE it redirects to
msn.com.
When I go to the Microsoft website and try to download any thing to do with
security it redirects to msn.com.

Does any one know what is happening hand how to fix it?
Thanks,
Loretta

 

[Elmo]

I am working on a windows xp sp2 computer. I have run a virus scan, 2x, I
have run Dial-a-fix, I have done a chkdsk /r, and I have done a defrag.
These things happen:
The shutdown button restarts the computer.
When I click on Windows update in the Tools Menu in IE it redirects to
msn.com.
When I go to the Microsoft website and try to download any thing to do with
security it redirects to msn.com.

Does any one know what is happening hand how to fix it?
Thanks,
Loretta

Go to http://www.kellys-korner-xp.com/xp_u.htm and scroll down to the
"Updates" section for help.

 

[Loretta]

Non of the things in that link worked.
Loretta

Go to http://www.kellys-korner-xp.com/xp_u.htm and scroll down to the
"Updates" section for help.

 

[Elmo]

Non of the things in that link worked.
Loretta

Click Start, Run, type or paste:

%SystemRoot%\system32\wupdmgr.exe

Click OK. Does that open Windows Update?

 

[Loretta]

Hi Elmo,
It still brings up MSN.com
Loretta

Click Start, Run, type or paste:

%SystemRoot%\system32\wupdmgr.exe

Click OK. Does that open Windows Update?

 

[Elmo]

Hi Elmo,
It still brings up MSN.com
Loretta

This suggests it's caused by malware. Spybot found and removed the
infection:
http://groups.google.com/group/micr...=st&q=windows+update+msn.com#582f3b2ea52195a8

More articles:
http://groups.google.com/groups/search?q=windows+update+msn.com&qt_s=Search+Groups