Unwanted Popups

F

Frank Cascio

March 29, 2004

I am having a problem with pop-ups when I am on line. The
pop-up will cover the whole screen and I am unable to
close it down. I am forced to reboot the computer.
Sometimes it corrupts my AOL software, which forces me to
uninstall and reinstall my AOL software. I have the
entire preventative pop ups that are allowed with AOL
software. The technical support at AOL has told me that
the problem lies with Microsoft operating system
messenger service.
Will you please tell me how prevent this pop up from
taking over my system?

Frank Cascio
Fc6834 @AOL.com
 
T

Trafton

Hi Frank,

What you have seems to be a spyware program. I would recommend Spybot Search
and Destroy to remove it. It is an excellent program, although third-party
(so Microsoft will not provide support for it.) I use it myself, and have
never had problems. You can download it here:

http://www.safer-networking.org/

If that does not work, feel free to post back for more help.

Sincerely,
Benjamin Johnstone-Anderson
Microsoft MVP - Windows Security
Remove "SPAM" from email address to reply!
Security Manifest: www.msmvps.com/trafton/
 
C

Carey Frisch [MVP]

Messenger Service Window That Contains an Internet Advertisement Appears
http://support.microsoft.com/default.aspx?scid=kb;en-us;330904

Special note if you use AOL:

America Online installs its own connection settings that override
the ones that come with Windows XP. America Online's
connection settings don't include a way to turn on Windows XP's
built-in firewall.

Visit the following web site for instructions on downloading
a FREE firewall program for your computer.

Ref: http://www.updatexp.com/free.html

--
Carey Frisch
Microsoft MVP
Windows XP - Shell/User

Be Smart! Protect your PC!
http://www.microsoft.com/security/protect/

--------------------------------------------------------------------------


| March 29, 2004
|
| I am having a problem with pop-ups when I am on line. The
| pop-up will cover the whole screen and I am unable to
| close it down. I am forced to reboot the computer.
| Sometimes it corrupts my AOL software, which forces me to
| uninstall and reinstall my AOL software. I have the
| entire preventative pop ups that are allowed with AOL
| software. The technical support at AOL has told me that
| the problem lies with Microsoft operating system
| messenger service.
| Will you please tell me how prevent this pop up from
| taking over my system?
|
| Frank Cascio
| Fc6834 @AOL.com
|
 
T

Tony

-----Original Message-----
March 29, 2004

I am having a problem with pop-ups when I am on line. The
pop-up will cover the whole screen and I am unable to
close it down. I am forced to reboot the computer.
Sometimes it corrupts my AOL software, which forces me to
uninstall and reinstall my AOL software. I have the
entire preventative pop ups that are allowed with AOL
software. The technical support at AOL has told me that
the problem lies with Microsoft operating system
messenger service.
Will you please tell me how prevent this pop up from
taking over my system?

Frank Cascio
Fc6834 @AOL.com

.
I personally would get rid of AOL and get another dial
up and then get the Free pop up stopper from Panic
ware.com....
 
B

Bruce Chambers

Greetings --

There are at least three varieties of pop-ups, and the solutions
vary accordingly. Which specific type(s) is troubling you?

1) Does the title bar of these pop-ups read "Messenger Service?"

This type of spam has become quite common over the past year or
so, and unintentionally serves as a valid security "alert." It
demonstrates that you haven't been taking sufficient precautions while
connected to the Internet. Your data probably hasn't been compromised
by these specific advertisements, but if you're open to this exploit,
you most definitely open to other threats, such as the Blaster Worm
that still haunts the Internet. Install and use a decent, properly
configured firewall. (Merely disabling the messenger service, as some
people recommend, only hides the symptom, and does little or nothing
to truly secure your machine.) And ignoring or just "putting up with"
the security gap represented by these messages is particularly
foolish.

Messenger Service of Windows
http://support.microsoft.com/default.aspx?scid=KB;en-us;168893

Messenger Service Window That Contains an Internet Advertisement
Appears
http://support.microsoft.com/?id=330904

Stopping Advertisements with Messenger Service Titles
http://www.microsoft.com/windowsxp/pro/using/howto/communicate/stopspam.asp

Blocking Ads, Parasites, and Hijackers with a Hosts File
http://www.mvps.org/winhelp2002/hosts.htm

If you're using AOL, you'll either need to find a 3rd party
firewall that is compatible with AOL, or switch to a real ISP that is
compatible with the real Internet. This is because AOL is an on-line
content provider that ignores international Internetworking standards
in favor of its own proprietary products, and has deliberately made
its connection software incompatible with both WinXP's built-in
firewall and WinXP's Internet Connection Sharing feature. AOL's
proprietary connection applet is deliberately designed to preclude
your setting/adjusting any of its properties, to include
enabling/disabling WinXP's ICF and ICS.

Whichever firewall you decide upon, be sure to ensure UDP ports
135, 137, and 138 and TCP ports 135, 139, and 445 are _all_ blocked.
You may also disable Inbound NetBIOS (NetBIOS over TCP/IP). You'll
have to follow the instructions from firewall's manufacturer for the
specific steps.

You can test your firewall at:

Symantec Security Check
http://security.symantec.com/ssc/vr_main.asp?langid=ie&venid=sym&plfid=23&pkj=GPVHGBYNCJEIMXQKCDT

Security Scan - Sygate Online Services
http://www.sygatetech.com/

Oh, and be especially wary of people who advise you to do nothing
more than disable the messenger service. Disabling the messenger
service, by itself, is a "head in the sand" approach to computer
security. The real problem is _not_ the messenger service pop-ups;
they're actually providing a useful, if annoying, service by acting as
a security alert. The true problem is the unsecured computer, and
you've been advised to merely turn off the warnings. How is this
helpful?

2) For regular Internet pop-ups, you might try the free 12Ghosts
Popup-killer from http://12ghosts.com/ghosts/popup.htm, Pop-Up Stopper
from http://www.panicware.com/, or the free Google Toolbar from
http://toolbar.google.com/, which is what I use.

3) To deal with pop-ups caused by any sort of "adware" and/or
"spyware,"such as Gator, Comet Cursors, Xupiter, Bonzai Buddy, or
KaZaA, and their remnants, that you've deliberately (but without
understanding the consequences) installed, two products that are
quite effective (at finding and removing this type of scumware) are
Ad-Aware from www.lavasoft.de and SpyBot Search & Destroy from
www.safer-networking.org/. Both have free versions. It's even
possible to use SpyBot Search & Destroy to "immunize" your system
against most future intrusions. I use both and generally perform
manual scans every week or so to clean out cookies, etc.



Bruce Chambers

--
Help us help you:




You can have peace. Or you can have freedom. Don't ever count on
having both at once. -- RAH
 

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