Diane Poremsky said:the xml file is either corrupt or outlook isn't closing completely. delete
the xml and start over - if that fails, the profile is bad.
--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Bluetick Gal said:In Outlook 2003, I can move Unread Mail to the Favorite Folders pane, but
when I turn the program off, Unread Mail isn't a Favorite Folder the next
time. It's aggravating!
Bluetick Gal said:Thanks, but I don't know what the xml file is. I DID experiment further,
and
NO folder will stay in Favorite Folders. I moved it by dragging it, I
moved
it by right-clicking and moving it, and could not get Favorite Folders to
retain it after I turned Outlook off. BTW, I also do not know what "the
profile" is. I read somewhere that Unread Mail is supposed to be a Fav.
Folder by default, but that's clearly not the case in the software I have.
Thanks again.
Diane Poremsky said:the xml file is either corrupt or outlook isn't closing completely.
delete
the xml and start over - if that fails, the profile is bad.
--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Bluetick Gal said:In Outlook 2003, I can move Unread Mail to the Favorite Folders pane,
but
when I turn the program off, Unread Mail isn't a Favorite Folder the
next
time. It's aggravating!
Diane Poremsky said:the xml file holds the toolbar information. the /resetnavpane switch to
delete it and see if it helps.
how to use switches:
http://www.outlook-tips.net/beginner/switches.htm
--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Bluetick Gal said:Thanks, but I don't know what the xml file is. I DID experiment further,
and
NO folder will stay in Favorite Folders. I moved it by dragging it, I
moved
it by right-clicking and moving it, and could not get Favorite Folders to
retain it after I turned Outlook off. BTW, I also do not know what "the
profile" is. I read somewhere that Unread Mail is supposed to be a Fav.
Folder by default, but that's clearly not the case in the software I have.
Thanks again.
Diane Poremsky said:the xml file is either corrupt or outlook isn't closing completely.
delete
the xml and start over - if that fails, the profile is bad.
--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
In Outlook 2003, I can move Unread Mail to the Favorite Folders pane,
but
when I turn the program off, Unread Mail isn't a Favorite Folder the
next
time. It's aggravating!
Bluetick Gal said:It worked on the second try (go figure). Now the Fav. Folders pane
includes
it. But (just to be picky) I can't pick the location of Unread Mail--it
won't go to the top and stay. Still, this is a great improvement.
Thanks.
Diane Poremsky said:the xml file holds the toolbar information. the /resetnavpane switch to
delete it and see if it helps.
how to use switches:
http://www.outlook-tips.net/beginner/switches.htm
--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Bluetick Gal said:Thanks, but I don't know what the xml file is. I DID experiment
further,
and
NO folder will stay in Favorite Folders. I moved it by dragging it, I
moved
it by right-clicking and moving it, and could not get Favorite Folders
to
retain it after I turned Outlook off. BTW, I also do not know what
"the
profile" is. I read somewhere that Unread Mail is supposed to be a
Fav.
Folder by default, but that's clearly not the case in the software I
have.
Thanks again.
:
the xml file is either corrupt or outlook isn't closing completely.
delete
the xml and start over - if that fails, the profile is bad.
--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
message
In Outlook 2003, I can move Unread Mail to the Favorite Folders
pane,
but
when I turn the program off, Unread Mail isn't a Favorite Folder the
next
time. It's aggravating!
Diane Poremsky said:the inability of the folder to stay where you move it probably means the
profile is corrupt. Can you add new folders?
Also - make sure outlook closes completely (look in task manager) - changes
aren't written to the file until outlook exits and it won't write them on
crashes etc.
--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Bluetick Gal said:It worked on the second try (go figure). Now the Fav. Folders pane
includes
it. But (just to be picky) I can't pick the location of Unread Mail--it
won't go to the top and stay. Still, this is a great improvement.
Thanks.
Diane Poremsky said:the xml file holds the toolbar information. the /resetnavpane switch to
delete it and see if it helps.
how to use switches:
http://www.outlook-tips.net/beginner/switches.htm
--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Thanks, but I don't know what the xml file is. I DID experiment
further,
and
NO folder will stay in Favorite Folders. I moved it by dragging it, I
moved
it by right-clicking and moving it, and could not get Favorite Folders
to
retain it after I turned Outlook off. BTW, I also do not know what
"the
profile" is. I read somewhere that Unread Mail is supposed to be a
Fav.
Folder by default, but that's clearly not the case in the software I
have.
Thanks again.
:
the xml file is either corrupt or outlook isn't closing completely.
delete
the xml and start over - if that fails, the profile is bad.
--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
message
In Outlook 2003, I can move Unread Mail to the Favorite Folders
pane,
but
when I turn the program off, Unread Mail isn't a Favorite Folder the
next
time. It's aggravating!
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