unopened items

[Guest]

How do I display only unopened items in Outlook. The unopened items icon
shows in the taskbar but I cannot find what is unopened. It is not email
since that is shown in the top window in Outlook 2003.

 

[Brian Tillman]

How do I display only unopened items in Outlook.

Do you mean "unread"?

The unopened items
icon shows in the taskbar but I cannot find what is unopened. It is
not email since that is shown in the top window in Outlook 2003.

Look in the Unread Messages search folder, if you have one. If you don't
have one, create one. I don't think Exchange is required.

 

[Guest]

No, I do mean 'unopened'.

It is the notification which shows up in the task bar with the envelope
icon. When that notification comes up, you go to Outlook and read/open
new/unread items. Once you do that, the icon disappears, but if you cannot
find the item which is unopened, the icon remains in the taskbar.

So, how do you find all the unopened items?

 

[Brian Tillman]

No, I do mean 'unopened'.

An open item in Outlook will show as a window on your Task Bar and on your
screen. The notification icon in the system tray signifies unread, not
unopen items. I still think you mean "unread".

 

[Guest]

No, I do mean 'unopened'. This is Outlook 2003. Look at the other posts in
this area and you will see what I mean.

Again, what view or filter can you use to see only these items?

Chetan

 

[Brian Tillman]

No, I do mean 'unopened'. This is Outlook 2003.

Exactly what I use.

Look at the other
posts in this area and you will see what I mean.

I have and I think they also indicate you're confused. An unopened item
doesn't mean you haven't read it. It can also mean you opened it to read it
and then closed it again. All non-new messages in your mailbox that don't
have a window on your taskbar are, by definition, unopened (i.e., closed).

Again, what view or filter can you use to see only these items?

Open items will all be in windows on your desktop. Once an item has been
opened in your Inbox, the icon in its header will show an open envelope.
Sort by this icon and it will place all the items you have ever opened
together, all the items you've forwarded together, all the items to which
you've replied together, etc. Again, the envelope in the notification area
signifies unread (and, I'll grant in this case, never opened) items in your
Inbox. Open any unread item and the icon will go away, even if more unread
(never opened) items remain.

Again, if you wish to see all never-opened (i.e., unread) items in your
entire message store, use the Unread Mail search folder.