Unexpected Windows shutdown ...

[Guest]

Hello Group:


My computer problem may be heat related but I have checked the fan as well
as the disk and they both check out OK. My problem is that the laptop shuts
down at times without warning. Is there a log file which can be setup to
detect which processes are running and which one may have shut down the
computer.

Let me thank you in advance for your assistance and advice.


10_a_c

 

[A P]

What OS you have? are you directly connected to the internet?

 

[Guest]

It might be hardware yes, but there was also a virus a few months ago that
did this. Do you notice it when you connect to the internet or not?

Check Microsoft Security Bulletin MS04-011
and this article
http://www.slu.edu/readstory/newslink/4285

 

[Dave Patrick]

Check the system log of Event Viewer.

--
Regards,

Dave Patrick ....Please no email replies - reply in newsgroup.
Microsoft Certified Professional
Microsoft MVP [Windows]
http://www.microsoft.com/protect

:
| Hello Group:
|
|
| My computer problem may be heat related but I have checked the fan as well
| as the disk and they both check out OK. My problem is that the laptop
shuts
| down at times without warning. Is there a log file which can be setup to
| detect which processes are running and which one may have shut down the
| computer.
|
| Let me thank you in advance for your assistance and advice.
|
|
| 10_a_c

 

[Steve Parry [MVP]]

In

Hello Group:


My computer problem may be heat related but I have checked the fan as
well as the disk and they both check out OK. My problem is that the
laptop shuts down at times without warning. Is there a log file which
can be setup to detect which processes are running and which one may
have shut down the computer.

Let me thank you in advance for your assistance and advice.


10_a_c

try
Start
Run
type

eventvwr.msc

click OK

Event Viewer opens take a look at the logs in there for clues.

 

[Guest]

Thanks for all the suggestions. My laptop has W2K Server, SP4 and it shuts
down whether connected to the net or not.


10_a_c

 

[Guest]

A little more information from the event viewer.

0000: 000107d5 00060004 000d0009 00470022
0010: 000107d5 00060004 000d0011 00470022

Bytes -

0000: d5 07 01 00 04 00 06 00 Õ.......
0008: 09 00 0d 00 22 00 47 00 ....".G.
0010: d5 07 01 00 04 00 06 00 Õ.......
0018: 11 00 0d 00 22 00 47 00 ....".G.

As well, it is telling me after the fact that the shutdown was unexpected.

Any suggestions?


Michael