unable to visit a web page using a particular user

[Guest]

Dear all,

Today I try to visit a page using IE6 and I got a blank page(I cleared all
cache and cookies). Then I log out the user and use another user account to
login XP again. This time I can visited the web page without any problem. I
think there may be problem in the user account profile I used before but I
don't have any idea. I don't want to delete the user account and create a
new one instead.

Can anyone give me suggestion?

Thanks.

Michael.

 

[Jon Kennedy]

Four things to try:

1. Clear your TIF and History completely:
http://www.mvps.org/winhelp2002/delcache.htm - delete the folders for the
user from another admin. account.

2. Clear your Cookies folder.

3. Check your Hosts file as per this article:
Problems Using Internet Explorer with Incorrect Hosts File
http://support.microsoft.com/default.aspx?scid=kb;EN-US;q219843

More info on the Hosts file:
http://www.mvps.org/winhelp2002/hostsfaq.htm

4. Got to a Command prompt (Start...Programs...Accessories) and type in:

ipconfig /flushdns

Hit Enter.

 

[Guest]

I solved the problem by deleting all caches using Windows Explorer.

Many thanks.

Michael