Unable to use windows XP drag drop function on imation external DV

[Guest]

My company just bulk purchased DVD+/-R DL external burner. Model is
IMWDVRW16DL84E.

I have no problem using the Nero software provided to do burning. But when
I tried using the Windows XP Professional OS with latest windows patch, using
the drag drop method, I could not get the feature to work. The error message
says:

"Cannot copy or move file into this CD-ROM drive".

The media inserted is a DVD +RW.

But when I toubleshooted on a Windows XP Professional tablet PC edition OS,
on a HP tablet PC, the files can be moved into the media using the drag drop
method without any error.

Is there any configuration which I can do in order to achieve the drag drop
method on the normal Windows XP Pro OS.

Note: I have tried on both Desktop and Notebook using the Win XP Pro OS
but the error is the same.

Anyone with solition please reply.

 

[paulmd]

My company just bulk purchased DVD+/-R DL external burner. Model is
IMWDVRW16DL84E.

I have no problem using the Nero software provided to do burning. But when
I tried using the Windows XP Professional OS with latest windows patch, using
the drag drop method, I could not get the feature to work. The error message
says:

"Cannot copy or move file into this CD-ROM drive".

The media inserted is a DVD +RW.

But when I toubleshooted on a Windows XP Professional tablet PC edition OS,
on a HP tablet PC, the files can be moved into the media using the drag drop
method without any error.

Is there any configuration which I can do in order to achieve the drag drop
method on the normal Windows XP Pro OS.

Note: I have tried on both Desktop and Notebook using the Win XP Pro OS
but the error is the same.

Anyone with solition please reply.

Is everything Kosher according to the specs?

(had to used a cached page as the original no longer exists)

http://72.14.207.104/search?q=cache....html+IMWDVRW16DL84E&hl=en&gl=us&ct=clnk&cd=3