Unable to Turn Off computer

[Guest]

I have a Windows XP Pro(SP2) on occasion I have had trouble with "Turn Off"
and it has me befuddled.

I click "Turn Off" and the machine stays running.
I click "Log Off" then "Switch User" then "Turn Off Computer" -- I get a
message that other users are logged on - do I wish to continue - click yes
and machine powers down.

This is a single machine located in my home - so where does XP think someone
else is logged on ?

Thanks,
Ron

 

[TaurArian [MS-MVP]]

Resources to Help Troubleshoot Shutdown Problems in Windows XP
http://support.microsoft.com/default.aspx?scid=kb;EN-US;Q308029

Troubleshooters for Windows XP Shut Down
http://aumha.org/win5/a/shtdwnxp.htm



--

===========================
TaurArian [MS-MVP] 2005-2006
===========================
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|I have a Windows XP Pro(SP2) on occasion I have had trouble with "Turn Off"
| and it has me befuddled.
|
| I click "Turn Off" and the machine stays running.
| I click "Log Off" then "Switch User" then "Turn Off Computer" -- I get a
| message that other users are logged on - do I wish to continue - click yes
| and machine powers down.
|
| This is a single machine located in my home - so where does XP think someone
| else is logged on ?
|
| Thanks,
| Ron
|
|