Unable to receive e-mails with attachments.

[Guest]

Hi:
I'm not clue what is happening... when I send an normal and regular e-mail from outside of the network I don't have any problem to receive it BUT when I send it with attachment doesn't matter the size I can not receive it... basically I'm unable to receive the e-mail.
This issue is global and not just for my account.

Your help will be greatly appreciate it.

Thanks

 

[Roady]

Sounds like the firewall settings or filters are configured to drop all
attachments. Contact your administrator to verify this.

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Roady
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Hi:
I'm not clue what is happening... when I send an normal and regular e-mail

from outside of the network I don't have any problem to receive it BUT when
I send it with attachment doesn't matter the size I can not receive it...
basically I'm unable to receive the e-mail.