Unable to perform Yahoo/Google Search

W

Wendy Aames

I am unable to access www.google.com nor perform a search
on YAHOO. All Yahoo links and typing in of websites work
w/ no problem. It's just when I perform a search on the
different Search Engines(Yahoo, Lycos, Google)I receive no
response. Please help!!!
 
W

Wendy Aames

Answer from a previous post----QHOSTS TROJAN----I
performed the Brown Uni Removal tool and everything works
correctly now....



Subject: Re: Search engines
From: "Jim Byrd" <[email protected]> Sent:
10/9/2003 5:02:54 PM




Hi Al - You've apparently gotten infected with the QHosts
trojan. Read here
for information:

http://www.sarc.com/avcenter/venc/data/trojan.qhosts.html
http://us.mcafee.com/virusInfo/default.asp?
id=description&virus_k=100719
http://www3.ca.com/virusinfo/virus.aspx?ID=37191


Try the following:

1. Be sure that you install hotfix 828750 which fixes the
exploit that this
virus uses:

http://www.microsoft.com/windows/ie/downloads/critical/8287
50/default.asp

2. Update and run a complete Anti-Virus software check of
your system. Most
of the major AV companies have updated their latest
signatures to detect
this virus (for Network Associates (McAfee), be sure to
get the EXTRADAT.exe
update from the above page as well as your regular update).

3a. If running your AV doesn't clean it up, go to this
page, read the
directions CAREFULLY (particularly about the Restore
option) and download
and run the removal tool:

http://securityresponse.symantec.com/avcenter/venc/data/tro
jan.qhosts.removal.tool.html

3b. An alternative that by report may work better than the
Symantec tool is
the Brown University Removal Tool, here:

http://software.brown.edu/dist/w-cleanqhosts.html

If that still doesn't clean it up (and a number of people
are reporting that
it did not with the Symantec tool), then follow the Manual
Removal
instructions at the link in 3a. The following is courtesy
of Mike Burgess:

"Does a HOSTS file still exist in Windows\Help?
Trojan Qhosts hijacks the HOSTS file, however unlike
normal redirectors,
this one hides the HOSTS file in the "Windows\Help"
folder. It then
creates entries that redirects all major search engines to
a website.
Note: this website has now been removed, thus the DNS
errors.
[more info]
http://www.mvps.org/winhelp2002/hosts.htm (bottom of page)
Run the beta version of HijackThis
(http://www.spywareinfo.com/~merijn/files/beta/hijackthis.z
ip)
_______________________________________
Mike Burgess http://www.mvps.org/winhelp2002/
Blocking Spyware, Adware, Parasites, Hijackers, Trojans,
with a HOSTS file
http://www.mvps.org/winhelp2002/hosts.htm [updated 9-30-03]
Please post replies to this Newsgroup, email address is
invalid"


Just to follow up on this - there may be multiple
different HOSTS files on
your machine with the trojan's settings some of which
cannot not be removed
by the Removal Tools, and you'll need to do a search to
find and just delete
them all, or clean them per the manual directions at the
Symantec site.

4. You probably will then need to restore your HOSTS file
if you plan to use
it for DNS speedup and/or ad blocking. Download the Hosts
File Reader:

http://members.shaw.ca/techcd/VB_Projects/HostsFileReader.e
xe

To create a new Default version of HOSTS, run the program,
click the "Read
Hosts File" button, click the button labeled "Reset
Defaults" and click
"Save Changes." Note that this is NOT a recreation of your
original HOSTS
file, but a brand new "initialized" one. Now go to normal
HOSTS file
location (Windows XP\2000 Location: - C:\WINDOWS\SYSTEM32
\DRIVERS\ETC or
Windows 98\ME Location: - C:\WINDOWS) and rename
the "hosts" file that it
created to "HOSTS" (no quotes, all caps, no extension). If
you've been using
your HOSTS file for ad blocking (see
http://www.mvps.org/winhelp2002/hosts.htm Blocking
Unwanted Ads with a Hosts
File), then you'll need to reset the new default you've
created up for that
purpose. (Recommended, BTW - it also blocks a lot
of "malware" as well as
offensive advertising.)



--
Please respond in the same thread.
Regards, Jim Byrd, MS-MVP



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