Unable to Paste into new email message

[Guest]

I have been searching all morning for a solution to this problem, I can copy
text from a web page or an email message and paste it into Notepad, but when
I try to paste the same text into a new email message nothing at all happens.
If I go to the edit menu and select 'Paste Special' and choose plain text
then it paste's just fine, obviously I dont want to have to do that every
time I paste....

any help would be appreciated.

 

[Guest]

Obviously, your new mail format is set to "plain text" - configure it to be
rtf or html and i bet you can paste anything in it

TOOLS / OPTIONS / MAIL FORMAT tab

 

[Guest]

or, not so obviously... It IS set to HTML.

also, the problem occurs in Word (2003) as well, unable to paste into it
from web pages, email messages, etc..

 

[Pat Willener]

Certain Outlook add-ons can cause this. Start Outlook in safe mode
(outlook.exe /SAFE) and see if it still happens.