Unable to "open web" to edit and publish

[Guest]

We have not loaded anything onto our site in a few months....and today when
we tried to load a few new pictures, we are getting 2 different error
messages:

1) The folder has been moved or deleted or network problems are preventing
connection to the server

or:

2) Server error: The server extensions were unable to access the http.conf
Please check the file permissions.

I was not trying to load or save files at this time but simply click on
Frontpage; open web. Usually i get prompted for password and username but
instead I am getting the error messages.

I do all the updates and save on the server, not local then publish. I did
run a search to find a similar question within this help site but did not
find any, apologies if this is a repeat.

Please advise what could be the issue.

 

[Stefan B Rusynko]

Contact your host and have them run a FP SE server health check and repair

--

_____________________________________________
SBR @ ENJOY (-: [ Microsoft MVP - FrontPage ]
"Warning - Using the F1 Key will not break anything!" (-;
_____________________________________________


| We have not loaded anything onto our site in a few months....and today when
| we tried to load a few new pictures, we are getting 2 different error
| messages:
|
| 1) The folder has been moved or deleted or network problems are preventing
| connection to the server
|
| or:
|
| 2) Server error: The server extensions were unable to access the http.conf
| Please check the file permissions.
|
| I was not trying to load or save files at this time but simply click on
| Frontpage; open web. Usually i get prompted for password and username but
| instead I am getting the error messages.
|
| I do all the updates and save on the server, not local then publish. I did
| run a search to find a similar question within this help site but did not
| find any, apologies if this is a repeat.
|
| Please advise what could be the issue.
|

 

[Guest]

Thanks. I have contacted them and they have advised me to uninstall,
reinsall FP extensions but that always seems to be their first line
recommendation.

With file permission issues (error message) one thing I did forget to
mention was we used to be internet explorer but now we are strictly using
Mozilla Firefox. Does the internet browser you use effect permissions in any
way? Could Mozilla not be allowing us to access the server?

 

[Andrew Murray]

It is unlikely to be the browser.

The host's system (& server extensions) is probably causing the issue since
you say that FP is not allowing you to publish according to your subject
line for your original question.

As your host said, reinstall the server extensions (you can probably do that
through the control panel for your hosting account).

Thanks. I have contacted them and they have advised me to uninstall,
reinsall FP extensions but that always seems to be their first line
recommendation.

With file permission issues (error message) one thing I did forget to
mention was we used to be internet explorer but now we are strictly using
Mozilla Firefox. Does the internet browser you use effect permissions in
any
way? Could Mozilla not be allowing us to access the server?

Contact your host and have them run a FP SE server health check and
repair

--

_____________________________________________
SBR @ ENJOY (-: [ Microsoft MVP - FrontPage ]
"Warning - Using the F1 Key will not break anything!" (-;
_____________________________________________


| We have not loaded anything onto our site in a few months....and today
when
| we tried to load a few new pictures, we are getting 2 different error
| messages:
|
| 1) The folder has been moved or deleted or network problems are
preventing
| connection to the server
|
| or:
|
| 2) Server error: The server extensions were unable to access the
http.conf
| Please check the file permissions.
|
| I was not trying to load or save files at this time but simply click on
| Frontpage; open web. Usually i get prompted for password and username
but
| instead I am getting the error messages.
|
| I do all the updates and save on the server, not local then publish. I
did
| run a search to find a similar question within this help site but did
not
| find any, apologies if this is a repeat.
|
| Please advise what could be the issue.
|