Unable to open any attachments

V

Valerie Lawrence

I am unable to open any attachments that come with e-
mail. I always get a msg: OE removed access to the
following unsafe attachments in your mail:RDBunim
envelope.pub - this is an example of what I get upoon
attempting to open an attachment. Has anyone else
encountered this problem and if so how do I fix it?
 
M

MM

This is a security precaution that perhaps you opted for at some point. To
change it go to Tools/Options/Security and uncheck the corresponding box.
But be careful with those attachments, they might be viruses!

/Mikhail
 
B

Bruce Chambers

Greetings --

Outlook Express' default security settings are simply trying to
protect you. OE has no way of telling whether an attachment actually
contains a virus or not, so it temporarily blocks any of those file
types that could potentially contain a virus. In Outlook Express,
Tools > Options > Security, uncheck the "Do not allow attachments to
be saved or opened that could potentially be a virus" option, assuming
you trust the source, of course. The wiser course of action, however,
would be to modify your list of unsafe files, as outlined in the KB
articles below:

Cannot Open E-Mail Attachments in OE After You Install SP1
http://support.microsoft.com/default.aspx?scid=kb;en-us;Q329570

Information About the Unsafe File List in Internet Explorer 6
http://support.microsoft.com/default.aspx?scid=kb;EN-US;291369

OLEXP Using Virus Protection Features in Outlook Express 6
http://support.microsoft.com/default.aspx?scid=kb;EN-US;291387


Bruce Chambers

--
Help us help you:



You can have peace. Or you can have freedom. Don't ever count on
having both at once. -- RAH
 
K

Ken Blake

In
Valerie Lawrence said:
I am unable to open any attachments that come with e-
mail. I always get a msg: OE removed access to the
following unsafe attachments in your mail:RDBunim
envelope.pub - this is an example of what I get upoon
attempting to open an attachment. Has anyone else
encountered this problem and if so how do I fix it?


Starting with SP1, Outlook Express does this by default, for any
file type which *can* contain a virus. It's not a virus checker,
doesn't actually check the attachments, and this doesn't mean
that there actually is a virus there.

Such attachments *are* very risky. You often see advice not to
open attachments from people you don't know. I think that that's
one of the most dangerous pieces of advice you see around,
because it implies that it's safe to do the opposite--open
attachments from friends and relatives. But many viruses spread
by sending themselves to everyone in the infected party's address
book, so attachments received from friends are perhaps the *most*
risky to open.

Personally I never open executable attachments at all, except
from a *very* few trusted sources, and then only when I'm
expecting them. But if you want to remove this safeguard, it's
easy to do so: go to Tools | Options, and on the security tab,
uncheck "Do not allow attachments..."
 
J

Jim

Go to Outlook Express, open up Tools, then Options, then
Security.

Look under the top section which covers virus's and you
will see a box that reads <B>"Do not allow attchments to
be saved or opened that could potentially be a virus"</B>.
Uncheck it and you should be good to go.
 

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