Unable to ope System Restore tab in System Properties

[Jeff]

When I open the System Properties from the Control Panel, all the tabs work
EXCEPT for the System Restore tab. When I click on the System Restore tab, I
get the following error:

An exception occurred while trying to run
"C:\windows\system32\shell32.dll,Control_RunDLL
"C:\windows\system32\sysdm.cpl",System"

I tried Bert Kinney's System Restore reinstall procedure
(http://bertk.mvps.org/html/tips.html#ReinstallSR ), and reinstalled System
Restore. I checked to see that
all files were the same versions as indicated.

I still can not get to the System Restore tab.

Any suggestions?

 

[Mark L. Ferguson]

How to Perform a Windows XP Repair Install:
http://michaelstevenstech.com/XPrepairinstall.htm

 

[Devil_Himself]

Try opening it from command line

start > Run > rundll32.exe Shell32.dll,Control_RunDLL sysdm.cpl,,4

"System Restore Settings" link does not work
http://windowsxp.mvps.org/srsettings.htm

 

[Jeff]

All,

Thanks for all the advice. I tried running from CMD, and same problem.

I kept going through all the items on Bert's System Restore link:
(http://bertk.mvps.org/html/tips.html#ReinstallSR )

I am not sure which item finally fixed it, but I suspect it was reinstalling
RealPlayer. This seemed to do the trick.

I am now up and running. Thanks for all the help!