Unable to Get Network Working

[Guest]

I have a new pc running xp and an older pc running 98se. Both are connected
to the internet via a D-Link wireless router. However, both are hard wired
to the router temporarily (long story).

I ran the Network setup wizard on the new xp machine, made the disc for the
old machine and ran it without incident, named my workgroup HOME on both
machines (each has a unique name). After all of the setup, neither computer
seems to be able to see the other. Its as if I have no network at all. I
have run the troubleshooting programs, but they don't really reveal anything.

The only thing I can think of is that perhaps it should be wired differently
(i.e. router to xp, xp to 98 - but that would require two network jacks in
the xp machine for which I don't have space). I plan to make the old 98
machine wireless in the next days, but I'm hoping to get these two machines
talking so that I can run the Transfer Wizard to move some files and settings
to the new xp machine. Any ideas?

 

[Robert L [MS-MVP]]

can they ping each other? this how to may help, http://howtonetworking.com/workgroupsetup.htm

Don't send e-mail or reply to me except you need consulting services. Posting on MS newsgroup will benefit all readers and you may get more help.

Bob Lin, MS-MVP, MCSE & CNE
How to Setup Windows, Network, Remote Access on http://www.HowToNetworking.com
Networking, Internet, Routing, VPN Troubleshooting on http://www.ChicagoTech.net
This posting is provided "AS IS" with no warranties.
I recommend Brinkster for web hosting!

I have a new pc running xp and an older pc running 98se. Both are connected
to the internet via a D-Link wireless router. However, both are hard wired
to the router temporarily (long story).

I ran the Network setup wizard on the new xp machine, made the disc for the
old machine and ran it without incident, named my workgroup HOME on both
machines (each has a unique name). After all of the setup, neither computer
seems to be able to see the other. Its as if I have no network at all. I
have run the troubleshooting programs, but they don't really reveal anything.

The only thing I can think of is that perhaps it should be wired differently
(i.e. router to xp, xp to 98 - but that would require two network jacks in
the xp machine for which I don't have space). I plan to make the old 98
machine wireless in the next days, but I'm hoping to get these two machines
talking so that I can run the Transfer Wizard to move some files and settings
to the new xp machine. Any ideas?

 

[Chuck]

I have a new pc running xp and an older pc running 98se. Both are connected
to the internet via a D-Link wireless router. However, both are hard wired
to the router temporarily (long story).

I ran the Network setup wizard on the new xp machine, made the disc for the
old machine and ran it without incident, named my workgroup HOME on both
machines (each has a unique name). After all of the setup, neither computer
seems to be able to see the other. Its as if I have no network at all. I
have run the troubleshooting programs, but they don't really reveal anything.

The only thing I can think of is that perhaps it should be wired differently
(i.e. router to xp, xp to 98 - but that would require two network jacks in
the xp machine for which I don't have space). I plan to make the old 98
machine wireless in the next days, but I'm hoping to get these two machines
talking so that I can run the Transfer Wizard to move some files and settings
to the new xp machine. Any ideas?

Greg,

Can the two computers ping each other, and access the internet?

If pinging and internet work, then the network isn't the problem. Then you
check for a browser conflict between the WinXP computer and the Win98 computer.
I"m not talking about Internet Explorer here. The browser is the program that
allows any computer to see any other computer on the LAN. The browsers for
WinXP (WinNT/2K/XP) and Win98 (Win95/98/ME) don't work well together on the same
LAN.

Make sure the browser service is running on the WinXP computer. Control Panel -
Administrative Tools - Services. Verify that the Computer Browser, and the
TCP/IP NetBIOS Helper, services both show with Status = Started. Disable the
browser on the Win98 computer:
http://cms.simons-rock.edu/faq_by_subtopic/node138.html
http://www.compudentsystems.com/documentation/win98.html

After checking / disabling / enabling as above, power all computers off to reset
the browser settings on each. Once ALL computers have been powered off, power
them back on.

--
Cheers,
Chuck
Paranoia comes from experience - and is not necessarily a bad thing.
My email is AT DOT
actual address pchuck sonic net.

 

[Chuck]

I have a new pc running xp and an older pc running 98se. Both are connected
to the internet via a D-Link wireless router. However, both are hard wired
to the router temporarily (long story).

I ran the Network setup wizard on the new xp machine, made the disc for the
old machine and ran it without incident, named my workgroup HOME on both
machines (each has a unique name). After all of the setup, neither computer
seems to be able to see the other. Its as if I have no network at all. I
have run the troubleshooting programs, but they don't really reveal anything.

The only thing I can think of is that perhaps it should be wired differently
(i.e. router to xp, xp to 98 - but that would require two network jacks in
the xp machine for which I don't have space). I plan to make the old 98
machine wireless in the next days, but I'm hoping to get these two machines
talking so that I can run the Transfer Wizard to move some files and settings
to the new xp machine. Any ideas?

Greg,

Can the two computers ping each other, and access the internet?

If pinging and internet work, then the network isn't the problem. Then you
check for a browser conflict between the WinXP computer and the Win98 computer.
I"m not talking about Internet Explorer here. The browser is the program that
allows any computer to see any other computer on the LAN. The browsers for
WinXP (WinNT/2K/XP) and Win98 (Win95/98/ME) don't work well together on the same
LAN.

Make sure the browser service is running on the WinXP computer. Control Panel -
Administrative Tools - Services. Verify that the Computer Browser, and the
TCP/IP NetBIOS Helper, services both show with Status = Started. Disable the
browser on the Win98 computer:
http://cms.simons-rock.edu/faq_by_subtopic/node138.html
http://www.compudentsystems.com/documentation/win98.html

After checking / disabling / enabling as above, power all computers off to reset
the browser settings on each. Once ALL computers have been powered off, power
them back on.

DOHH. Also, make sure both computers have file sharing protocols. Check the
list of items under Local Area Connection Properties. You need the following
items in the list:
Client for Microsoft Networks
File and Printer Sharing For Microsoft Networks
QoS Packet Scheduler (optional)
Internet Protocol (TCP/IP)

Then, make sure that NetBIOS Over TCP/IP is enabled on both computers. Local
Area Connection - Properties - TCP/IP - Properties - Advanced - WINS - Enable
NetBIOS over TCP/IP.

--
Cheers,
Chuck
Paranoia comes from experience - and is not necessarily a bad thing.
My email is AT DOT
actual address pchuck sonic net.

 

[Guest]

Thanks for the tips so far. My first task was to see if each could ping one
another. I went to whatismyip.com to get my ip address and I find that each
both have the identical ip address. Is whatismyip looking at the ip address
of my router?

 

[Chuck]

Thanks for the tips so far. My first task was to see if each could ping one
another. I went to whatismyip.com to get my ip address and I find that each
both have the identical ip address. Is whatismyip looking at the ip address
of my router?

Yes, all WhatIsMyIP sees is your WAN address. That's how NAT works.

To find out the address of each computer, "ipconfig" from a command window will
do the trick.

--
Cheers,
Chuck
Paranoia comes from experience - and is not necessarily a bad thing.
My email is AT DOT
actual address pchuck sonic net.

 

[Guest]

Yes, all WhatIsMyIP sees is your WAN address. That's how NAT works.

To find out the address of each computer, "ipconfig" from a command window will
do the trick.

Okay, I ran ipconfig, pinged each machine, and got no response ("request
timed out") from either machine.

 

[Chuck]

Okay, I ran ipconfig, pinged each machine, and got no response ("request
timed out") from either machine.

Greg,

So you have 2 computers that have internet access (whatismyip.com anyway), but
can't ping each other?

How about providing ipconfig information for each computer here, as a start.
1) Start - Run - "cmd".
2) Type "ipconfig /all >c:\ipconfig.txt" into the command window.
3) Open Notepad, make sure that Format - Word Wrap is NOT checked!.
4) Open file c:\ipconfig.txt from Notepad.
5) Copy and paste entire contents of the file into your next post.
6) Identify operating system (by name, version, and Service Pack level) with
each ipconfig listing.

--
Cheers,
Chuck
Paranoia comes from experience - and is not necessarily a bad thing.
My email is AT DOT
actual address pchuck sonic net.

 

[Guest]

Yes, all WhatIsMyIP sees is your WAN address. That's how NAT works.

To find out the address of each computer, "ipconfig" from a command window will
do the trick.

--
Cheers,
Chuck
Paranoia comes from experience - and is not necessarily a bad thing.
My email is AT DOT
actual address pchuck sonic net.

Both computers can access the internet with no problem. I ran ipconfig,
pinged and got a "request timed out" from both. Now what?

 

[Chuck]

Both computers can access the internet with no problem. I ran ipconfig,
pinged and got a "request timed out" from both. Now what?

Greg,

Inability of two computers to ping each other, and getting "request timed out",
is generally caused by:
1) No network.
2) Misconfigured network.
3) Misconfigured firewalls.

If both computers can access the internet, and they're behind a NAT router, then
both 1 and 2 are kind of unlikely. That leaves us with 3, misconfigured
firewalls.

How about providing ipconfig information for each computer here, as a start.
1) Start - Run - "cmd".
2) Type "ipconfig /all >c:\ipconfig.txt" into the command window.
3) Open Notepad, make sure that Format - Word Wrap is NOT checked!.
4) Open file c:\ipconfig.txt from Notepad.
5) Copy and paste entire contents of the file into your next post.
6) Identify operating system (by name, version, and Service Pack level) with
each ipconfig listing.

--
Cheers,
Chuck
Paranoia comes from experience - and is not necessarily a bad thing.
My email is AT DOT
actual address pchuck sonic net.

 

[Guest]

Greg,

Inability of two computers to ping each other, and getting "request timed out",
is generally caused by:
1) No network.
2) Misconfigured network.
3) Misconfigured firewalls.

If both computers can access the internet, and they're behind a NAT router, then
both 1 and 2 are kind of unlikely. That leaves us with 3, misconfigured
firewalls.

How about providing ipconfig information for each computer here, as a start.
1) Start - Run - "cmd".
2) Type "ipconfig /all >c:\ipconfig.txt" into the command window.
3) Open Notepad, make sure that Format - Word Wrap is NOT checked!.
4) Open file c:\ipconfig.txt from Notepad.
5) Copy and paste entire contents of the file into your next post.
6) Identify operating system (by name, version, and Service Pack level) with
each ipconfig listing.

--
Cheers,
Chuck
Paranoia comes from experience - and is not necessarily a bad thing.
My email is AT DOT
actual address pchuck sonic net.

Thanks for taking the time, Chuck....

Here is the txt file from the 98 machine(98SE 4.10.2222 A) I have x'd out
part of my ip address as I thought it might not be wise to be posting
it....if you need it and I am being silly, let me know:

Windows 98 IP Configuration



Host Name . . . . . . . . . : CIVYB.wbrmfd01.mi.comcastDEST

DNS Servers . . . . . . . . : 192.xxx.0.x

Node Type . . . . . . . . . : Broadcast

NetBIOS Scope ID. . . . . . :

IP Routing Enabled. . . . . : No

WINS Proxy Enabled. . . . . : No

NetBIOS Resolution Uses DNS : No



0 Ethernet adapter :



Description . . . . . . . . : PPP Adapter.

Physical Address. . . . . . : 44-45-53-54-00-00

DHCP Enabled. . . . . . . . : Yes

IP Address. . . . . . . . . : 0.0.0.0

Subnet Mask . . . . . . . . : 0.0.0.0

Default Gateway . . . . . . :

DHCP Server . . . . . . . . : 255.255.255.255

Primary WINS Server . . . . :

Secondary WINS Server . . . :

Lease Obtained. . . . . . . :

Lease Expires . . . . . . . :



1 Ethernet adapter :



Description . . . . . . . . : PPP Adapter.

Physical Address. . . . . . : 44-45-53-54-00-01

DHCP Enabled. . . . . . . . : Yes

IP Address. . . . . . . . . : 0.0.0.0

Subnet Mask . . . . . . . . : 0.0.0.0

Default Gateway . . . . . . :

DHCP Server . . . . . . . . : 255.255.255.255

Primary WINS Server . . . . :

Secondary WINS Server . . . :

Lease Obtained. . . . . . . :

Lease Expires . . . . . . . :



2 Ethernet adapter :



Description . . . . . . . . : Microsoft TV/Video Connection

Physical Address. . . . . . : 00-00-00-00-00-00

DHCP Enabled. . . . . . . . : No

IP Address. . . . . . . . . : 4.0.0.3

Subnet Mask . . . . . . . . : 255.255.255.255

Default Gateway . . . . . . :

Primary WINS Server . . . . :

Secondary WINS Server . . . :

Lease Obtained. . . . . . . :

Lease Expires . . . . . . . :



3 Ethernet adapter :



Description . . . . . . . . : Linksys LNE100TX Fast Ethernet Adapter
(LNE100TX v4) NDIS5 Driver

Physical Address. . . . . . : 00-20-78-11-AA-E0

DHCP Enabled. . . . . . . . : Yes

IP Address. . . . . . . . . : 192.xxx.0.xxx

Subnet Mask . . . . . . . . : 255.255.255.0

Default Gateway . . . . . . : 192.xxx.0.x

DHCP Server . . . . . . . . : 192.xxx.0.x

Primary WINS Server . . . . :

Secondary WINS Server . . . :

Lease Obtained. . . . . . . : 04 06 05 8:43:50 AM

Lease Expires . . . . . . . : 04 13 05 8:43:50 AM



I will send the XP machine's data in a second post as I am sending from two
machines...

 

[Guest]

Greg,

Inability of two computers to ping each other, and getting "request timed out",
is generally caused by:
1) No network.
2) Misconfigured network.
3) Misconfigured firewalls.

If both computers can access the internet, and they're behind a NAT router, then
both 1 and 2 are kind of unlikely. That leaves us with 3, misconfigured
firewalls.

How about providing ipconfig information for each computer here, as a start.
1) Start - Run - "cmd".
2) Type "ipconfig /all >c:\ipconfig.txt" into the command window.
3) Open Notepad, make sure that Format - Word Wrap is NOT checked!.
4) Open file c:\ipconfig.txt from Notepad.
5) Copy and paste entire contents of the file into your next post.
6) Identify operating system (by name, version, and Service Pack level) with
each ipconfig listing.

--
Cheers,
Chuck
Paranoia comes from experience - and is not necessarily a bad thing.
My email is AT DOT
actual address pchuck sonic net.

Here is the new XP machine (XP version 5.1 svc pack 2)



Windows IP Configuration



Host Name . . . . . . . . . . . . : DHT1Q571

Primary Dns Suffix . . . . . . . :

Node Type . . . . . . . . . . . . : Hybrid

IP Routing Enabled. . . . . . . . : No

WINS Proxy Enabled. . . . . . . . : No

DNS Suffix Search List. . . . . . : wbrmfd01.mi.comcast



Ethernet adapter Local Area Connection:



Connection-specific DNS Suffix . : wbrmfd01.mi.comcast

Description . . . . . . . . . . . : Broadcom NetXtreme 57xx Gigabit
Controller

Physical Address. . . . . . . . . : 00-11-11-E1-26-0E

Dhcp Enabled. . . . . . . . . . . : Yes

Autoconfiguration Enabled . . . . : Yes

IP Address. . . . . . . . . . . . : 192.xxx.0.xxx

Subnet Mask . . . . . . . . . . . : 255.255.255.0

Default Gateway . . . . . . . . . : 192.xxx.0.x

DHCP Server . . . . . . . . . . . : 192.xxx.0.x

DNS Servers . . . . . . . . . . . : 192.xxx.0.x

Lease Obtained. . . . . . . . . . : Wednesday, April 06, 2005
8:28:53 AM

Lease Expires . . . . . . . . . . : Wednesday, April 13, 2005
8:28:53 AM

 

[Chuck]

Thanks for taking the time, Chuck....

Here is the txt file from the 98 machine(98SE 4.10.2222 A) I have x'd out
part of my ip address as I thought it might not be wise to be posting
it....if you need it and I am being silly, let me know:

I will send the XP machine's data in a second post as I am sending from two
machines...

Greg,

In this case, the complete unmasked ipconfigs might be a good idea. Your public
identity, the WAN address, isn't visible, so you're safe.

Please repost both ipconfigs, unmasked.

--
Cheers,
Chuck
Paranoia comes from experience - and is not necessarily a bad thing.
My email is AT DOT
actual address pchuck sonic net.

 

[Guest]

Greg,

In this case, the complete unmasked ipconfigs might be a good idea. Your public
identity, the WAN address, isn't visible, so you're safe.

Please repost both ipconfigs, unmasked.

--
Cheers,
Chuck
Paranoia comes from experience - and is not necessarily a bad thing.
My email is AT DOT
actual address pchuck sonic net.

Unmasked!



Windows 98 IP Configuration



Host Name . . . . . . . . . : CIVYB.wbrmfd01.mi.comcastDEST

DNS Servers . . . . . . . . : 192.168.0.1

Node Type . . . . . . . . . : Broadcast

NetBIOS Scope ID. . . . . . :

IP Routing Enabled. . . . . : No

WINS Proxy Enabled. . . . . : No

NetBIOS Resolution Uses DNS : No



0 Ethernet adapter :



Description . . . . . . . . : PPP Adapter.

Physical Address. . . . . . : 44-45-53-54-00-00

DHCP Enabled. . . . . . . . : Yes

IP Address. . . . . . . . . : 0.0.0.0

Subnet Mask . . . . . . . . : 0.0.0.0

Default Gateway . . . . . . :

DHCP Server . . . . . . . . : 255.255.255.255

Primary WINS Server . . . . :

Secondary WINS Server . . . :

Lease Obtained. . . . . . . :

Lease Expires . . . . . . . :



1 Ethernet adapter :



Description . . . . . . . . : PPP Adapter.

Physical Address. . . . . . : 44-45-53-54-00-01

DHCP Enabled. . . . . . . . : Yes

IP Address. . . . . . . . . : 0.0.0.0

Subnet Mask . . . . . . . . : 0.0.0.0

Default Gateway . . . . . . :

DHCP Server . . . . . . . . : 255.255.255.255

Primary WINS Server . . . . :

Secondary WINS Server . . . :

Lease Obtained. . . . . . . :

Lease Expires . . . . . . . :



2 Ethernet adapter :



Description . . . . . . . . : Microsoft TV/Video Connection

Physical Address. . . . . . : 00-00-00-00-00-00

DHCP Enabled. . . . . . . . : No

IP Address. . . . . . . . . : 4.0.0.3

Subnet Mask . . . . . . . . : 255.255.255.255

Default Gateway . . . . . . :

Primary WINS Server . . . . :

Secondary WINS Server . . . :

Lease Obtained. . . . . . . :

Lease Expires . . . . . . . :



3 Ethernet adapter :



Description . . . . . . . . : Linksys LNE100TX Fast Ethernet Adapter
(LNE100TX v4) NDIS5 Driver

Physical Address. . . . . . : 00-20-78-11-AA-E0

DHCP Enabled. . . . . . . . : Yes

IP Address. . . . . . . . . : 192.168.0.101

Subnet Mask . . . . . . . . : 255.255.255.0

Default Gateway . . . . . . : 192.168.0.1

DHCP Server . . . . . . . . : 192.168.0.1

Primary WINS Server . . . . :

Secondary WINS Server . . . :

Lease Obtained. . . . . . . : 04 06 05 8:43:50 AM

Lease Expires . . . . . . . : 04 13 05 8:43:50 AM

 

[Guest]

Greg,

In this case, the complete unmasked ipconfigs might be a good idea. Your public
identity, the WAN address, isn't visible, so you're safe.

Please repost both ipconfigs, unmasked.

--
Cheers,
Chuck
Paranoia comes from experience - and is not necessarily a bad thing.
My email is AT DOT
actual address pchuck sonic net.

Unmasked:



Windows IP Configuration



Host Name . . . . . . . . . . . . : DHT1Q571

Primary Dns Suffix . . . . . . . :

Node Type . . . . . . . . . . . . : Hybrid

IP Routing Enabled. . . . . . . . : No

WINS Proxy Enabled. . . . . . . . : No

DNS Suffix Search List. . . . . . : wbrmfd01.mi.comcast



Ethernet adapter Local Area Connection:



Connection-specific DNS Suffix . : wbrmfd01.mi.comcast

Description . . . . . . . . . . . : Broadcom NetXtreme 57xx Gigabit
Controller

Physical Address. . . . . . . . . : 00-11-11-E1-26-0E

Dhcp Enabled. . . . . . . . . . . : Yes

Autoconfiguration Enabled . . . . : Yes

IP Address. . . . . . . . . . . . : 192.168.0.100

Subnet Mask . . . . . . . . . . . : 255.255.255.0

Default Gateway . . . . . . . . . : 192.168.0.1

DHCP Server . . . . . . . . . . . : 192.168.0.1

DNS Servers . . . . . . . . . . . : 192.168.0.1

Lease Obtained. . . . . . . . . . : Wednesday, April 06, 2005
8:28:53 AM

Lease Expires . . . . . . . . . . : Wednesday, April 13, 2005
8:28:53 AM

 

[Chuck]

:

Greg,

What model D-Link router?

Take the following code (everything inside the "#####"). (Please verify
computer names and ip addresses).

Open Notepad. Ensure that Format - Word Wrap is not checked. Highlight then
Copy the code (Ctrl-C), precisely as it is presented, and Paste (Ctrl-V) into
Notepad. Verify, and correct, names and addresses if necessary.
Save the Notepad file as "cdiag.bat", as type "All Files", into the root folder
"C:\".
Run it by Start - Run - "c:\cdiag".
Wait patiently.
When Notepad opens up displaying c:\cdiag.txt, first check Format and ensure
that Word Wrap is NOT checked! Then, copy the entire contents (Ctrl-A Ctrl-C)
and paste (Ctrl-V) into your next post.

Do this from all computers, please, with all computers powered up and online.

#####

@echo off
ping CIVYB.wbrmfd01.mi.comcastDEST >>c:\diag.txt
net view CIVYB.wbrmfd01.mi.comcastDEST >>c:\diag.txt
ping 192.168.0.101 >>c:\diag.txt
net view 192.168.0.101 >>c:\diag.txt
ping DHT1Q571 >>c:\diag.txt
net view DHT1Q571 >>c:\diag.txt
ping 192.168.0.100 >>c:\diag.txt
net view 192.168.0.100 >>c:\diag.txt
notepad c:\diag.txt

#####

--
Cheers,
Chuck
Paranoia comes from experience - and is not necessarily a bad thing.
My email is AT DOT
actual address pchuck sonic net.

 

[Guest]

<SNIP>

Thanks again, Chuck.....your earlier theory that my problem might have to do
with a misconfigured firewall led me to pull out my Norton Internet Security
manuals in which they describe how to set up your computers on a home
network. I ran the wizards, got my two machines pinging and slapped my
forehead for not considering that Norton might be in the way. Things seem to
be working so far. Thank you so much for your dilligence.

 

[Chuck]

Thanks again, Chuck.....your earlier theory that my problem might have to do
with a misconfigured firewall led me to pull out my Norton Internet Security
manuals in which they describe how to set up your computers on a home
network. I ran the wizards, got my two machines pinging and slapped my
forehead for not considering that Norton might be in the way. Things seem to
be working so far. Thank you so much for your dilligence.

Well, well, it's Norton Internet Security again. Thanks for updating us, Greg.

--
Cheers,
Chuck
Paranoia comes from experience - and is not necessarily a bad thing.
My email is AT DOT
actual address pchuck sonic net.