Unable to find WAB DLL error message

[Guest]

When I click the “to†tab in Outlook to insert a contact or if I try to enter
an address on the line, I get this error message: “An error occurred while
attempting to open the windows address book. Unable to locate WAB DLL." I
can't send email, but I can receive. I have tried everything I could find to
fix it: I have uninstalled and re-installed MS office several times and that
didn’t work. I have tried the “detect and repair†also with no luck.
Honestly, I am about ready to throw my pc out the window. I tried all the
suggestions from the MS Help, as well as contacting my ISP. Still have no
clue how to resolve this issue. The version of MS Office I am using is 2000.
(My operating system is Windows XP)

 

[Russ Valentine [MVP-Outlook]]

Not an Outlook problem. I must assume from your post that you are using IMO
mode of Outlook, not the full version. It uses Outlook Express for most of
its transports.
Accordingly, you must rename all WAB32.dll files and repair Outlook Express.
It goes without saying that you must have a functioning version of Outlook
Express installed for your version of Outlook to run.

 

[Guest]

I appreciate your response. Truly. I must admit though I am very green when
it comes to the technical navigation. I hope you wouldn’t mind explaining to
me in "laymen’s terms" the correct steps. After posting this, I came across
a post with very similar issues. Missing WAB DLL from May 17, 206. I read
all the comments, and tried to follow the steps to correcting the issue as he
did, but our systems are different and I wasn’t sure if the steps applied to
me. I do have a better understanding of the problem, but I still need a
little guidance. Not to mention as I said, I really need it to be spelled
out for me. I am not familiar with the terms “WAB32.dll†files when you say
rename all WAB32.dll files etc.. I am not sure what that is or how to do it.
I am not sure what IMO means, but as far as I know my Outlook is the full
version. Is there a way to find out? I’d like to provide whatever
information will be helpful to fix this problem. I have Outlook Express 6.
And, both the Outlook and OE were running properly until my husband installed
a new motherboard 2 weeks or so ago. It started happening right after the
motherboard replacement. I hope that helps. If you don’t want to break it
down me it’s is ok. I am sure it is a waste of your time. But could you
please provide detailed suggestions that my husband can follow to rectify the
issue. Thanks again for your response and for your attention.

Not an Outlook problem. I must assume from your post that you are using IMO
mode of Outlook, not the full version. It uses Outlook Express for most of
its transports.
Accordingly, you must rename all WAB32.dll files and repair Outlook Express.
It goes without saying that you must have a functioning version of Outlook
Express installed for your version of Outlook to run.
--
Russ Valentine
[MVP-Outlook]

When I click the "to" tab in Outlook to insert a contact or if I try to
enter
an address on the line, I get this error message: "An error occurred while
attempting to open the windows address book. Unable to locate WAB DLL."
I
can't send email, but I can receive. I have tried everything I could find
to
fix it: I have uninstalled and re-installed MS office several times and
that
didn't work. I have tried the "detect and repair" also with no luck.
Honestly, I am about ready to throw my pc out the window. I tried all
the
suggestions from the MS Help, as well as contacting my ISP. Still have no
clue how to resolve this issue. The version of MS Office I am using is
2000.
(My operating system is Windows XP)

 

[Russ Valentine [MVP-Outlook]]

All you need to do is make sure both Outlook and Outlook Express are closed.
Search for and rename every wab32.dll file on your hard drive. The either
reinstall or repair Outlook Express (you can do it from Microsoft's
website).
--
Russ Valentine
[MVP-Outlook]

I appreciate your response. Truly. I must admit though I am very green
when
it comes to the technical navigation. I hope you wouldn't mind explaining
to
me in "laymen's terms" the correct steps. After posting this, I came
across
a post with very similar issues. Missing WAB DLL from May 17, 206. I read
all the comments, and tried to follow the steps to correcting the issue as
he
did, but our systems are different and I wasn't sure if the steps applied
to
me. I do have a better understanding of the problem, but I still need a
little guidance. Not to mention as I said, I really need it to be spelled
out for me. I am not familiar with the terms "WAB32.dll" files when you
say
rename all WAB32.dll files etc.. I am not sure what that is or how to do
it.
I am not sure what IMO means, but as far as I know my Outlook is the full
version. Is there a way to find out? I'd like to provide whatever
information will be helpful to fix this problem. I have Outlook Express
6.
And, both the Outlook and OE were running properly until my husband
installed
a new motherboard 2 weeks or so ago. It started happening right after the
motherboard replacement. I hope that helps. If you don't want to break
it
down me it's is ok. I am sure it is a waste of your time. But could you
please provide detailed suggestions that my husband can follow to rectify
the
issue. Thanks again for your response and for your attention.

Not an Outlook problem. I must assume from your post that you are using
IMO
mode of Outlook, not the full version. It uses Outlook Express for most
of
its transports.
Accordingly, you must rename all WAB32.dll files and repair Outlook
Express.
It goes without saying that you must have a functioning version of
Outlook
Express installed for your version of Outlook to run.
--
Russ Valentine
[MVP-Outlook]

When I click the "to" tab in Outlook to insert a contact or if I try to
enter
an address on the line, I get this error message: "An error occurred
while
attempting to open the windows address book. Unable to locate WAB
DLL."
I
can't send email, but I can receive. I have tried everything I could
find
to
fix it: I have uninstalled and re-installed MS office several times and
that
didn't work. I have tried the "detect and repair" also with no luck.
Honestly, I am about ready to throw my pc out the window. I tried all
the
suggestions from the MS Help, as well as contacting my ISP. Still have
no
clue how to resolve this issue. The version of MS Office I am using is
2000.
(My operating system is Windows XP)

 

[mickames]

I'm having exactly the same problem and have followed the instructions
to rename, reload etc. and none of it works. Where should the WAB DLL
file be located? The registry entry in my case is C:\Program
Files\Common Files\System\wab32.dll. I am totally flummoxed.

How on Earth can Windows and Oulook lose the reference.

All you need to do is make sure both Outlook and Outlook Express are closed.
Search for and rename every wab32.dll file on your hard drive. The either
reinstall or repair Outlook Express (you can do it from Microsoft's
website).
--
Russ Valentine
[MVP-Outlook]

I appreciate your response. Truly. I must admit though I am very green
when
it comes to the technical navigation. I hope you wouldn't mind explaining
to
me in "laymen's terms" the correct steps. After posting this, I came
across
a post with very similar issues. Missing WAB DLL from May 17, 206. I read
all the comments, and tried to follow the steps to correcting the issue as
he
did, but our systems are different and I wasn't sure if the steps applied
to
me. I do have a better understanding of the problem, but I still need a
little guidance. Not to mention as I said, I really need it to be spelled
out for me. I am not familiar with the terms "WAB32.dll" files when you
say
rename all WAB32.dll files etc.. I am not sure what that is or how to do
it.
I am not sure what IMO means, but as far as I know my Outlook is the full
version. Is there a way to find out? I'd like to provide whatever
information will be helpful to fix this problem. I have Outlook Express
6.
And, both the Outlook and OE were running properly until my husband
installed
a new motherboard 2 weeks or so ago. It started happening right after the
motherboard replacement. I hope that helps. If you don't want to break
it
down me it's is ok. I am sure it is a waste of your time. But could you
please provide detailed suggestions that my husband can follow to rectify
the
issue. Thanks again for your response and for your attention.

Not an Outlook problem. I must assume from your post that you are using
IMO
mode of Outlook, not the full version. It uses Outlook Express for most
of
its transports.
Accordingly, you must rename all WAB32.dll files and repair Outlook
Express.
It goes without saying that you must have a functioning version of
Outlook
Express installed for your version of Outlook to run.
--
Russ Valentine
[MVP-Outlook]
When I click the "to" tab in Outlook to insert a contact or if I try to
enter
an address on the line, I get this error message: "An error occurred
while
attempting to open the windows address book. Unable to locate WAB
DLL."
I
can't send email, but I can receive. I have tried everything I could
find
to
fix it: I have uninstalled and re-installed MS office several times and
that
didn't work. I have tried the "detect and repair" also with no luck.
Honestly, I am about ready to throw my pc out the window. I tried all
the
suggestions from the MS Help, as well as contacting my ISP. Still have
no
clue how to resolve this issue. The version of MS Office I am using is
2000.
(My operating system is Windows XP)

 

[Russ Valentine [MVP-Outlook]]

I don't understand your question.
It seems to me that you found your wab32.dll, right?
You are asking an Outlook Express question here.
--
Russ Valentine
[MVP-Outlook]

I'm having exactly the same problem and have followed the instructions
to rename, reload etc. and none of it works. Where should the WAB DLL
file be located? The registry entry in my case is C:\Program
Files\Common Files\System\wab32.dll. I am totally flummoxed.

How on Earth can Windows and Oulook lose the reference.

All you need to do is make sure both Outlook and Outlook Express are
closed.
Search for and rename every wab32.dll file on your hard drive. The either
reinstall or repair Outlook Express (you can do it from Microsoft's
website).
--
Russ Valentine
[MVP-Outlook]

I appreciate your response. Truly. I must admit though I am very green
when
it comes to the technical navigation. I hope you wouldn't mind
explaining
to
me in "laymen's terms" the correct steps. After posting this, I came
across
a post with very similar issues. Missing WAB DLL from May 17, 206. I
read
all the comments, and tried to follow the steps to correcting the issue
as
he
did, but our systems are different and I wasn't sure if the steps
applied
to
me. I do have a better understanding of the problem, but I still need
a
little guidance. Not to mention as I said, I really need it to be
spelled
out for me. I am not familiar with the terms "WAB32.dll" files when
you
say
rename all WAB32.dll files etc.. I am not sure what that is or how to
do
it.
I am not sure what IMO means, but as far as I know my Outlook is the
full
version. Is there a way to find out? I'd like to provide whatever
information will be helpful to fix this problem. I have Outlook
Express
6.
And, both the Outlook and OE were running properly until my husband
installed
a new motherboard 2 weeks or so ago. It started happening right after
the
motherboard replacement. I hope that helps. If you don't want to
break
it
down me it's is ok. I am sure it is a waste of your time. But could
you
please provide detailed suggestions that my husband can follow to
rectify
the
issue. Thanks again for your response and for your attention.

:

Not an Outlook problem. I must assume from your post that you are
using
IMO
mode of Outlook, not the full version. It uses Outlook Express for
most
of
its transports.
Accordingly, you must rename all WAB32.dll files and repair Outlook
Express.
It goes without saying that you must have a functioning version of
Outlook
Express installed for your version of Outlook to run.
--
Russ Valentine
[MVP-Outlook]
When I click the "to" tab in Outlook to insert a contact or if I try
to
enter
an address on the line, I get this error message: "An error occurred
while
attempting to open the windows address book. Unable to locate WAB
DLL."
I
can't send email, but I can receive. I have tried everything I
could
find
to
fix it: I have uninstalled and re-installed MS office several times
and
that
didn't work. I have tried the "detect and repair" also with no
luck.
Honestly, I am about ready to throw my pc out the window. I tried
all
the
suggestions from the MS Help, as well as contacting my ISP. Still
have
no
clue how to resolve this issue. The version of MS Office I am using
is
2000.
(My operating system is Windows XP)

 

[mickames]

I am not asking an Outlook Express question. Outlook Express has no
difficulty in finding the address book. It is Outlook that can't find
it. Outlook uses the same address book as a shared file and dll. This
can be proved by examining the stored addresses via both software
packages, (provided you are not suffering the same problem as me!).
They are identical.

I don't understand your question.
It seems to me that you found your wab32.dll, right?
You are asking an Outlook Express question here.
--
Russ Valentine
[MVP-Outlook]

I'm having exactly the same problem and have followed the instructions
to rename, reload etc. and none of it works. Where should the WAB DLL
file be located? The registry entry in my case is C:\Program
Files\Common Files\System\wab32.dll. I am totally flummoxed.

How on Earth can Windows and Oulook lose the reference.

All you need to do is make sure both Outlook and Outlook Express are
closed.
Search for and rename every wab32.dll file on your hard drive. The either
reinstall or repair Outlook Express (you can do it from Microsoft's
website).
--
Russ Valentine
[MVP-Outlook]
I appreciate your response. Truly. I must admit though I am very green
when
it comes to the technical navigation. I hope you wouldn't mind
explaining
to
me in "laymen's terms" the correct steps. After posting this, I came
across
a post with very similar issues. Missing WAB DLL from May 17, 206. I
read
all the comments, and tried to follow the steps to correcting the issue
as
he
did, but our systems are different and I wasn't sure if the steps
applied
to
me. I do have a better understanding of the problem, but I still need
a
little guidance. Not to mention as I said, I really need it to be
spelled
out for me. I am not familiar with the terms "WAB32.dll" files when
you
say
rename all WAB32.dll files etc.. I am not sure what that is or how to
do
it.
I am not sure what IMO means, but as far as I know my Outlook is the
full
version. Is there a way to find out? I'd like to provide whatever
information will be helpful to fix this problem. I have Outlook
Express
6.
And, both the Outlook and OE were running properly until my husband
installed
a new motherboard 2 weeks or so ago. It started happening right after
the
motherboard replacement. I hope that helps. If you don't want to
break
it
down me it's is ok. I am sure it is a waste of your time. But could
you
please provide detailed suggestions that my husband can follow to
rectify
the
issue. Thanks again for your response and for your attention.

:

Not an Outlook problem. I must assume from your post that you are
using
IMO
mode of Outlook, not the full version. It uses Outlook Express for
most
of
its transports.
Accordingly, you must rename all WAB32.dll files and repair Outlook
Express.
It goes without saying that you must have a functioning version of
Outlook
Express installed for your version of Outlook to run.
--
Russ Valentine
[MVP-Outlook]
When I click the "to" tab in Outlook to insert a contact or if I try
to
enter
an address on the line, I get this error message: "An error occurred
while
attempting to open the windows address book. Unable to locate WAB
DLL."
I
can't send email, but I can receive. I have tried everything I
could
find
to
fix it: I have uninstalled and re-installed MS office several times
and
that
didn't work. I have tried the "detect and repair" also with no
luck.
Honestly, I am about ready to throw my pc out the window. I tried
all
the
suggestions from the MS Help, as well as contacting my ISP. Still
have
no
clue how to resolve this issue. The version of MS Office I am using
is
2000.
(My operating system is Windows XP)

 

[mickames]

Here are the istructions for curing the missing WAB DLL. I found a
suggestion on the web and used the following commands:

Start Menu>Programs>accessories>Command Prompt

Type: CD C:\Program Files\Common Files\System\

Type: regsvr32 wab32.dll

Problem solved, Outlook works again. It was an Outlook problem NOT an
Outlook Express problem.

I am not asking an Outlook Express question. Outlook Express has no
difficulty in finding the address book. It is Outlook that can't find
it. Outlook uses the same address book as a shared file and dll. This
can be proved by examining the stored addresses via both software
packages, (provided you are not suffering the same problem as me!).
They are identical.

I don't understand your question.
It seems to me that you found your wab32.dll, right?
You are asking an Outlook Express question here.
--
Russ Valentine
[MVP-Outlook]

I'm having exactly the same problem and have followed the instructions
to rename, reload etc. and none of it works. Where should the WAB DLL
file be located? The registry entry in my case is C:\Program
Files\Common Files\System\wab32.dll. I am totally flummoxed.

How on Earth can Windows and Oulook lose the reference.


Russ Valentine [MVP-Outlook] wrote:
All you need to do is make sure both Outlook and Outlook Express are
closed.
Search for and rename every wab32.dll file on your hard drive. The either
reinstall or repair Outlook Express (you can do it from Microsoft's
website).
--
Russ Valentine
[MVP-Outlook]
I appreciate your response. Truly. I must admit though I am very green
when
it comes to the technical navigation. I hope you wouldn't mind
explaining
to
me in "laymen's terms" the correct steps. After posting this, I came
across
a post with very similar issues. Missing WAB DLL from May 17, 206. I
read
all the comments, and tried to follow the steps to correcting the issue
as
he
did, but our systems are different and I wasn't sure if the steps
applied
to
me. I do have a better understanding of the problem, but I still need
a
little guidance. Not to mention as I said, I really need it to be
spelled
out for me. I am not familiar with the terms "WAB32.dll" files when
you
say
rename all WAB32.dll files etc.. I am not sure what that is or how to
do
it.
I am not sure what IMO means, but as far as I know my Outlook is the
full
version. Is there a way to find out? I'd like to provide whatever
information will be helpful to fix this problem. I have Outlook
Express
6.
And, both the Outlook and OE were running properly until my husband
installed
a new motherboard 2 weeks or so ago. It started happening right after
the
motherboard replacement. I hope that helps. If you don't want to
break
it
down me it's is ok. I am sure it is a waste of your time. But could
you
please provide detailed suggestions that my husband can follow to
rectify
the
issue. Thanks again for your response and for your attention.

:

Not an Outlook problem. I must assume from your post that you are
using
IMO
mode of Outlook, not the full version. It uses Outlook Express for
most
of
its transports.
Accordingly, you must rename all WAB32.dll files and repair Outlook
Express.
It goes without saying that you must have a functioning version of
Outlook
Express installed for your version of Outlook to run.
--
Russ Valentine
[MVP-Outlook]
When I click the "to" tab in Outlook to insert a contact or if I try
to
enter
an address on the line, I get this error message: "An error occurred
while
attempting to open the windows address book. Unable to locate WAB
DLL."
I
can't send email, but I can receive. I have tried everything I
could
find
to
fix it: I have uninstalled and re-installed MS office several times
and
that
didn't work. I have tried the "detect and repair" also with no
luck.
Honestly, I am about ready to throw my pc out the window. I tried
all
the
suggestions from the MS Help, as well as contacting my ISP. Still
have
no
clue how to resolve this issue. The version of MS Office I am using
is
2000.
(My operating system is Windows XP)

 

[Russ Valentine [MVP-Outlook]]

False. You only thought so because Microsoft tricked you. You have been
using OE all along for address book functions. You still are. The
instructions I posted to fix the problem also work fine when followed
correctly. The instructions you used are also for OE.
--
Russ Valentine
[MVP-Outlook]

Here are the istructions for curing the missing WAB DLL. I found a
suggestion on the web and used the following commands:

Start Menu>Programs>accessories>Command Prompt

Type: CD C:\Program Files\Common Files\System\

Type: regsvr32 wab32.dll

Problem solved, Outlook works again. It was an Outlook problem NOT an
Outlook Express problem.

I am not asking an Outlook Express question. Outlook Express has no
difficulty in finding the address book. It is Outlook that can't find
it. Outlook uses the same address book as a shared file and dll. This
can be proved by examining the stored addresses via both software
packages, (provided you are not suffering the same problem as me!).
They are identical.

I don't understand your question.
It seems to me that you found your wab32.dll, right?
You are asking an Outlook Express question here.
--
Russ Valentine
[MVP-Outlook]
I'm having exactly the same problem and have followed the
instructions
to rename, reload etc. and none of it works. Where should the WAB
DLL
file be located? The registry entry in my case is C:\Program
Files\Common Files\System\wab32.dll. I am totally flummoxed.

How on Earth can Windows and Oulook lose the reference.


Russ Valentine [MVP-Outlook] wrote:
All you need to do is make sure both Outlook and Outlook Express are
closed.
Search for and rename every wab32.dll file on your hard drive. The
either
reinstall or repair Outlook Express (you can do it from Microsoft's
website).
--
Russ Valentine
[MVP-Outlook]
message
I appreciate your response. Truly. I must admit though I am very
green
when
it comes to the technical navigation. I hope you wouldn't mind
explaining
to
me in "laymen's terms" the correct steps. After posting this, I
came
across
a post with very similar issues. Missing WAB DLL from May 17, 206.
I
read
all the comments, and tried to follow the steps to correcting the
issue
as
he
did, but our systems are different and I wasn't sure if the steps
applied
to
me. I do have a better understanding of the problem, but I still
need
a
little guidance. Not to mention as I said, I really need it to be
spelled
out for me. I am not familiar with the terms "WAB32.dll" files
when
you
say
rename all WAB32.dll files etc.. I am not sure what that is or how
to
do
it.
I am not sure what IMO means, but as far as I know my Outlook is
the
full
version. Is there a way to find out? I'd like to provide
whatever
information will be helpful to fix this problem. I have Outlook
Express
6.
And, both the Outlook and OE were running properly until my
husband
installed
a new motherboard 2 weeks or so ago. It started happening right
after
the
motherboard replacement. I hope that helps. If you don't want to
break
it
down me it's is ok. I am sure it is a waste of your time. But
could
you
please provide detailed suggestions that my husband can follow to
rectify
the
issue. Thanks again for your response and for your attention.

:

Not an Outlook problem. I must assume from your post that you are
using
IMO
mode of Outlook, not the full version. It uses Outlook Express
for
most
of
its transports.
Accordingly, you must rename all WAB32.dll files and repair
Outlook
Express.
It goes without saying that you must have a functioning version
of
Outlook
Express installed for your version of Outlook to run.
--
Russ Valentine
[MVP-Outlook]
message
When I click the "to" tab in Outlook to insert a contact or if
I try
to
enter
an address on the line, I get this error message: "An error
occurred
while
attempting to open the windows address book. Unable to locate
WAB
DLL."
I
can't send email, but I can receive. I have tried everything I
could
find
to
fix it: I have uninstalled and re-installed MS office several
times
and
that
didn't work. I have tried the "detect and repair" also with no
luck.
Honestly, I am about ready to throw my pc out the window. I
tried
all
the
suggestions from the MS Help, as well as contacting my ISP.
Still
have
no
clue how to resolve this issue. The version of MS Office I am
using
is
2000.
(My operating system is Windows XP)

 

[mickames]

How can it possibly be an OE problem when OE had no trouble in finding
the address book? The fault was exhibited in my case and the others on
this page by Outlook, NOT OE. You may wish to to pursue an academic
argument from the MS point of view but I disagree with your diagnosis.
It was, if you wish to be pedantic over it, a registration problem,
which meant that Outlook could not find the reference as to where the
WAB DLL actually was. It was always in the right place but the method
by which Outlook accesses it prevented it from finding it.

The technique suggested where by OE is re-installed simply didn't work.
I tried it more than once and it failed every time. The method I
eventually used and detailed earler in this discussion worked first
time.

False. You only thought so because Microsoft tricked you. You have been
using OE all along for address book functions. You still are. The
instructions I posted to fix the problem also work fine when followed
correctly. The instructions you used are also for OE.
--
Russ Valentine
[MVP-Outlook]

Here are the istructions for curing the missing WAB DLL. I found a
suggestion on the web and used the following commands:

Start Menu>Programs>accessories>Command Prompt

Type: CD C:\Program Files\Common Files\System\

Type: regsvr32 wab32.dll

Problem solved, Outlook works again. It was an Outlook problem NOT an
Outlook Express problem.

I am not asking an Outlook Express question. Outlook Express has no
difficulty in finding the address book. It is Outlook that can't find
it. Outlook uses the same address book as a shared file and dll. This
can be proved by examining the stored addresses via both software
packages, (provided you are not suffering the same problem as me!).
They are identical.


Russ Valentine [MVP-Outlook] wrote:
I don't understand your question.
It seems to me that you found your wab32.dll, right?
You are asking an Outlook Express question here.
--
Russ Valentine
[MVP-Outlook]
I'm having exactly the same problem and have followed the
instructions
to rename, reload etc. and none of it works. Where should the WAB
DLL
file be located? The registry entry in my case is C:\Program
Files\Common Files\System\wab32.dll. I am totally flummoxed.

How on Earth can Windows and Oulook lose the reference.


Russ Valentine [MVP-Outlook] wrote:
All you need to do is make sure both Outlook and Outlook Express are
closed.
Search for and rename every wab32.dll file on your hard drive. The
either
reinstall or repair Outlook Express (you can do it from Microsoft's
website).
--
Russ Valentine
[MVP-Outlook]
message
I appreciate your response. Truly. I must admit though I am very
green
when
it comes to the technical navigation. I hope you wouldn't mind
explaining
to
me in "laymen's terms" the correct steps. After posting this, I
came
across
a post with very similar issues. Missing WAB DLL from May 17, 206.
I
read
all the comments, and tried to follow the steps to correcting the
issue
as
he
did, but our systems are different and I wasn't sure if the steps
applied
to
me. I do have a better understanding of the problem, but I still
need
a
little guidance. Not to mention as I said, I really need it to be
spelled
out for me. I am not familiar with the terms "WAB32.dll" files
when
you
say
rename all WAB32.dll files etc.. I am not sure what that is or how
to
do
it.
I am not sure what IMO means, but as far as I know my Outlook is
the
full
version. Is there a way to find out? I'd like to provide
whatever
information will be helpful to fix this problem. I have Outlook
Express
6.
And, both the Outlook and OE were running properly until my
husband
installed
a new motherboard 2 weeks or so ago. It started happening right
after
the
motherboard replacement. I hope that helps. If you don't want to
break
it
down me it's is ok. I am sure it is a waste of your time. But
could
you
please provide detailed suggestions that my husband can follow to
rectify
the
issue. Thanks again for your response and for your attention.

:

Not an Outlook problem. I must assume from your post that you are
using
IMO
mode of Outlook, not the full version. It uses Outlook Express
for
most
of
its transports.
Accordingly, you must rename all WAB32.dll files and repair
Outlook
Express.
It goes without saying that you must have a functioning version
of
Outlook
Express installed for your version of Outlook to run.
--
Russ Valentine
[MVP-Outlook]
message
When I click the "to" tab in Outlook to insert a contact or if
I try
to
enter
an address on the line, I get this error message: "An error
occurred
while
attempting to open the windows address book. Unable to locate
WAB
DLL."
I
can't send email, but I can receive. I have tried everything I
could
find
to
fix it: I have uninstalled and re-installed MS office several
times
and
that
didn't work. I have tried the "detect and repair" also with no
luck.
Honestly, I am about ready to throw my pc out the window. I
tried
all
the
suggestions from the MS Help, as well as contacting my ISP.
Still
have
no
clue how to resolve this issue. The version of MS Office I am
using
is
2000.
(My operating system is Windows XP)

 

[Russ Valentine [MVP-Outlook]]

It's a very common problem that is always solved by repairing OE, but only
if all iterations of WAB32.dll are renamed first. Outlook in your case is
actually OE.
No full version of Outlook uses the WAB.
--
Russ Valentine
[MVP-Outlook]

How can it possibly be an OE problem when OE had no trouble in finding
the address book? The fault was exhibited in my case and the others on
this page by Outlook, NOT OE. You may wish to to pursue an academic
argument from the MS point of view but I disagree with your diagnosis.
It was, if you wish to be pedantic over it, a registration problem,
which meant that Outlook could not find the reference as to where the
WAB DLL actually was. It was always in the right place but the method
by which Outlook accesses it prevented it from finding it.

The technique suggested where by OE is re-installed simply didn't work.
I tried it more than once and it failed every time. The method I
eventually used and detailed earler in this discussion worked first
time.

False. You only thought so because Microsoft tricked you. You have been
using OE all along for address book functions. You still are. The
instructions I posted to fix the problem also work fine when followed
correctly. The instructions you used are also for OE.
--
Russ Valentine
[MVP-Outlook]

Here are the istructions for curing the missing WAB DLL. I found a
suggestion on the web and used the following commands:

Start Menu>Programs>accessories>Command Prompt

Type: CD C:\Program Files\Common Files\System\

Type: regsvr32 wab32.dll

Problem solved, Outlook works again. It was an Outlook problem NOT an
Outlook Express problem.

(e-mail address removed) wrote:
I am not asking an Outlook Express question. Outlook Express has no
difficulty in finding the address book. It is Outlook that can't find
it. Outlook uses the same address book as a shared file and dll.
This
can be proved by examining the stored addresses via both software
packages, (provided you are not suffering the same problem as me!).
They are identical.


Russ Valentine [MVP-Outlook] wrote:
I don't understand your question.
It seems to me that you found your wab32.dll, right?
You are asking an Outlook Express question here.
--
Russ Valentine
[MVP-Outlook]
I'm having exactly the same problem and have followed the
instructions
to rename, reload etc. and none of it works. Where should the WAB
DLL
file be located? The registry entry in my case is C:\Program
Files\Common Files\System\wab32.dll. I am totally flummoxed.

How on Earth can Windows and Oulook lose the reference.


Russ Valentine [MVP-Outlook] wrote:
All you need to do is make sure both Outlook and Outlook Express
are
closed.
Search for and rename every wab32.dll file on your hard drive.
The
either
reinstall or repair Outlook Express (you can do it from
Microsoft's
website).
--
Russ Valentine
[MVP-Outlook]
message
I appreciate your response. Truly. I must admit though I am
very
green
when
it comes to the technical navigation. I hope you wouldn't mind
explaining
to
me in "laymen's terms" the correct steps. After posting this,
I
came
across
a post with very similar issues. Missing WAB DLL from May 17,
206.
I
read
all the comments, and tried to follow the steps to correcting
the
issue
as
he
did, but our systems are different and I wasn't sure if the
steps
applied
to
me. I do have a better understanding of the problem, but I
still
need
a
little guidance. Not to mention as I said, I really need it to
be
spelled
out for me. I am not familiar with the terms "WAB32.dll" files
when
you
say
rename all WAB32.dll files etc.. I am not sure what that is or
how
to
do
it.
I am not sure what IMO means, but as far as I know my Outlook
is
the
full
version. Is there a way to find out? I'd like to provide
whatever
information will be helpful to fix this problem. I have
Outlook
Express
6.
And, both the Outlook and OE were running properly until my
husband
installed
a new motherboard 2 weeks or so ago. It started happening
right
after
the
motherboard replacement. I hope that helps. If you don't want
to
break
it
down me it's is ok. I am sure it is a waste of your time. But
could
you
please provide detailed suggestions that my husband can follow
to
rectify
the
issue. Thanks again for your response and for your attention.

:

Not an Outlook problem. I must assume from your post that you
are
using
IMO
mode of Outlook, not the full version. It uses Outlook Express
for
most
of
its transports.
Accordingly, you must rename all WAB32.dll files and repair
Outlook
Express.
It goes without saying that you must have a functioning
version
of
Outlook
Express installed for your version of Outlook to run.
--
Russ Valentine
[MVP-Outlook]
message
When I click the "to" tab in Outlook to insert a contact or
if
I try
to
enter
an address on the line, I get this error message: "An error
occurred
while
attempting to open the windows address book. Unable to
locate
WAB
DLL."
I
can't send email, but I can receive. I have tried
everything I
could
find
to
fix it: I have uninstalled and re-installed MS office
several
times
and
that
didn't work. I have tried the "detect and repair" also with
no
luck.
Honestly, I am about ready to throw my pc out the window.
I
tried
all
the
suggestions from the MS Help, as well as contacting my ISP.
Still
have
no
clue how to resolve this issue. The version of MS Office I
am
using
is
2000.
(My operating system is Windows XP)

 

[mickames]

Wrong. I renamed every instance of WAB32.dll and re-installed OE. It
didn't work. I followed your instructions, which are the instructions
from MS. You are incorrect in your assertion "that is always solved by
repairing OE". Why did it not work in my case and also in another case

It's a very common problem that is always solved by repairing OE, but only
if all iterations of WAB32.dll are renamed first. Outlook in your case is
actually OE.
No full version of Outlook uses the WAB.
--
Russ Valentine
[MVP-Outlook]

How can it possibly be an OE problem when OE had no trouble in finding
the address book? The fault was exhibited in my case and the others on
this page by Outlook, NOT OE. You may wish to to pursue an academic
argument from the MS point of view but I disagree with your diagnosis.
It was, if you wish to be pedantic over it, a registration problem,
which meant that Outlook could not find the reference as to where the
WAB DLL actually was. It was always in the right place but the method
by which Outlook accesses it prevented it from finding it.

The technique suggested where by OE is re-installed simply didn't work.
I tried it more than once and it failed every time. The method I
eventually used and detailed earler in this discussion worked first
time.

False. You only thought so because Microsoft tricked you. You have been
using OE all along for address book functions. You still are. The
instructions I posted to fix the problem also work fine when followed
correctly. The instructions you used are also for OE.
--
Russ Valentine
[MVP-Outlook]
Here are the istructions for curing the missing WAB DLL. I found a
suggestion on the web and used the following commands:

Start Menu>Programs>accessories>Command Prompt

Type: CD C:\Program Files\Common Files\System\

Type: regsvr32 wab32.dll

Problem solved, Outlook works again. It was an Outlook problem NOT an
Outlook Express problem.

(e-mail address removed) wrote:
I am not asking an Outlook Express question. Outlook Express has no
difficulty in finding the address book. It is Outlook that can't find
it. Outlook uses the same address book as a shared file and dll.
This
can be proved by examining the stored addresses via both software
packages, (provided you are not suffering the same problem as me!).
They are identical.


Russ Valentine [MVP-Outlook] wrote:
I don't understand your question.
It seems to me that you found your wab32.dll, right?
You are asking an Outlook Express question here.
--
Russ Valentine
[MVP-Outlook]
I'm having exactly the same problem and have followed the
instructions
to rename, reload etc. and none of it works. Where should the WAB
DLL
file be located? The registry entry in my case is C:\Program
Files\Common Files\System\wab32.dll. I am totally flummoxed.

How on Earth can Windows and Oulook lose the reference.


Russ Valentine [MVP-Outlook] wrote:
All you need to do is make sure both Outlook and Outlook Express
are
closed.
Search for and rename every wab32.dll file on your hard drive.
The
either
reinstall or repair Outlook Express (you can do it from
Microsoft's
website).
--
Russ Valentine
[MVP-Outlook]
message
I appreciate your response. Truly. I must admit though I am
very
green
when
it comes to the technical navigation. I hope you wouldn't mind
explaining
to
me in "laymen's terms" the correct steps. After posting this,
I
came
across
a post with very similar issues. Missing WAB DLL from May 17,
206.
I
read
all the comments, and tried to follow the steps to correcting
the
issue
as
he
did, but our systems are different and I wasn't sure if the
steps
applied
to
me. I do have a better understanding of the problem, but I
still
need
a
little guidance. Not to mention as I said, I really need it to
be
spelled
out for me. I am not familiar with the terms "WAB32.dll" files
when
you
say
rename all WAB32.dll files etc.. I am not sure what that is or
how
to
do
it.
I am not sure what IMO means, but as far as I know my Outlook
is
the
full
version. Is there a way to find out? I'd like to provide
whatever
information will be helpful to fix this problem. I have
Outlook
Express
6.
And, both the Outlook and OE were running properly until my
husband
installed
a new motherboard 2 weeks or so ago. It started happening
right
after
the
motherboard replacement. I hope that helps. If you don't want
to
break
it
down me it's is ok. I am sure it is a waste of your time. But
could
you
please provide detailed suggestions that my husband can follow
to
rectify
the
issue. Thanks again for your response and for your attention.

:

Not an Outlook problem. I must assume from your post that you
are
using
IMO
mode of Outlook, not the full version. It uses Outlook Express
for
most
of
its transports.
Accordingly, you must rename all WAB32.dll files and repair
Outlook
Express.
It goes without saying that you must have a functioning
version
of
Outlook
Express installed for your version of Outlook to run.
--
Russ Valentine
[MVP-Outlook]
message
When I click the "to" tab in Outlook to insert a contact or
if
I try
to
enter
an address on the line, I get this error message: "An error
occurred
while
attempting to open the windows address book. Unable to
locate
WAB
DLL."
I
can't send email, but I can receive. I have tried
everything I
could
find
to
fix it: I have uninstalled and re-installed MS office
several
times
and
that
didn't work. I have tried the "detect and repair" also with
no
luck.
Honestly, I am about ready to throw my pc out the window.
I
tried
all
the
suggestions from the MS Help, as well as contacting my ISP.
Still
have
no
clue how to resolve this issue. The version of MS Office I
am
using
is
2000.
(My operating system is Windows XP)

 

[Russ Valentine [MVP-Outlook]]

I don't know. It has worked for everyone else that's had this problem.
That's the reason I keep telling you that if you need more information
you'll need to ask in an OE group or look for KB articles on OE since all
information on the WAB is documented there, not in Outlook groups or KB
articles. Microsoft never provided meaningful support for IMO mode of
Outlook, and certainly doesn't now that it's gone.
--
Russ Valentine
[MVP-Outlook]

Wrong. I renamed every instance of WAB32.dll and re-installed OE. It
didn't work. I followed your instructions, which are the instructions
from MS. You are incorrect in your assertion "that is always solved by
repairing OE". Why did it not work in my case and also in another case

It's a very common problem that is always solved by repairing OE, but
only
if all iterations of WAB32.dll are renamed first. Outlook in your case is
actually OE.
No full version of Outlook uses the WAB.
--
Russ Valentine
[MVP-Outlook]

How can it possibly be an OE problem when OE had no trouble in finding
the address book? The fault was exhibited in my case and the others on
this page by Outlook, NOT OE. You may wish to to pursue an academic
argument from the MS point of view but I disagree with your diagnosis.
It was, if you wish to be pedantic over it, a registration problem,
which meant that Outlook could not find the reference as to where the
WAB DLL actually was. It was always in the right place but the method
by which Outlook accesses it prevented it from finding it.

The technique suggested where by OE is re-installed simply didn't work.
I tried it more than once and it failed every time. The method I
eventually used and detailed earler in this discussion worked first
time.


Russ Valentine [MVP-Outlook] wrote:
False. You only thought so because Microsoft tricked you. You have
been
using OE all along for address book functions. You still are. The
instructions I posted to fix the problem also work fine when followed
correctly. The instructions you used are also for OE.
--
Russ Valentine
[MVP-Outlook]
Here are the istructions for curing the missing WAB DLL. I found a
suggestion on the web and used the following commands:

Start Menu>Programs>accessories>Command Prompt

Type: CD C:\Program Files\Common Files\System\

Type: regsvr32 wab32.dll

Problem solved, Outlook works again. It was an Outlook problem NOT
an
Outlook Express problem.

(e-mail address removed) wrote:
I am not asking an Outlook Express question. Outlook Express has
no
difficulty in finding the address book. It is Outlook that can't
find
it. Outlook uses the same address book as a shared file and dll.
This
can be proved by examining the stored addresses via both software
packages, (provided you are not suffering the same problem as me!).
They are identical.


Russ Valentine [MVP-Outlook] wrote:
I don't understand your question.
It seems to me that you found your wab32.dll, right?
You are asking an Outlook Express question here.
--
Russ Valentine
[MVP-Outlook]
I'm having exactly the same problem and have followed the
instructions
to rename, reload etc. and none of it works. Where should the
WAB
DLL
file be located? The registry entry in my case is C:\Program
Files\Common Files\System\wab32.dll. I am totally flummoxed.

How on Earth can Windows and Oulook lose the reference.


Russ Valentine [MVP-Outlook] wrote:
All you need to do is make sure both Outlook and Outlook
Express
are
closed.
Search for and rename every wab32.dll file on your hard drive.
The
either
reinstall or repair Outlook Express (you can do it from
Microsoft's
website).
--
Russ Valentine
[MVP-Outlook]
message
I appreciate your response. Truly. I must admit though I am
very
green
when
it comes to the technical navigation. I hope you wouldn't
mind
explaining
to
me in "laymen's terms" the correct steps. After posting
this,
I
came
across
a post with very similar issues. Missing WAB DLL from May
17,
206.
I
read
all the comments, and tried to follow the steps to
correcting
the
issue
as
he
did, but our systems are different and I wasn't sure if the
steps
applied
to
me. I do have a better understanding of the problem, but I
still
need
a
little guidance. Not to mention as I said, I really need it
to
be
spelled
out for me. I am not familiar with the terms "WAB32.dll"
files
when
you
say
rename all WAB32.dll files etc.. I am not sure what that is
or
how
to
do
it.
I am not sure what IMO means, but as far as I know my
Outlook
is
the
full
version. Is there a way to find out? I'd like to provide
whatever
information will be helpful to fix this problem. I have
Outlook
Express
6.
And, both the Outlook and OE were running properly until my
husband
installed
a new motherboard 2 weeks or so ago. It started happening
right
after
the
motherboard replacement. I hope that helps. If you don't
want
to
break
it
down me it's is ok. I am sure it is a waste of your time.
But
could
you
please provide detailed suggestions that my husband can
follow
to
rectify
the
issue. Thanks again for your response and for your
attention.

:

Not an Outlook problem. I must assume from your post that
you
are
using
IMO
mode of Outlook, not the full version. It uses Outlook
Express
for
most
of
its transports.
Accordingly, you must rename all WAB32.dll files and repair
Outlook
Express.
It goes without saying that you must have a functioning
version
of
Outlook
Express installed for your version of Outlook to run.
--
Russ Valentine
[MVP-Outlook]
in
message
When I click the "to" tab in Outlook to insert a contact
or
if
I try
to
enter
an address on the line, I get this error message: "An
error
occurred
while
attempting to open the windows address book. Unable to
locate
WAB
DLL."
I
can't send email, but I can receive. I have tried
everything I
could
find
to
fix it: I have uninstalled and re-installed MS office
several
times
and
that
didn't work. I have tried the "detect and repair" also
with
no
luck.
Honestly, I am about ready to throw my pc out the window.
I
tried
all
the
suggestions from the MS Help, as well as contacting my
ISP.
Still
have
no
clue how to resolve this issue. The version of MS Office
I
am
using
is
2000.
(My operating system is Windows XP)