Unable to creat email in outbox

[Saiyedhashmi]

I use ms word mail merge to send email from outlook. It was working fin
long time but problem started here

1. When I added new pst file so that i can add another personal folde
so that i can use two email address and keep each email addres
correpounding email in seperate personal folder
2. As soon as I created another personal folder, I started MS word Mai
merge wizard. It was working fine till last step, even it is showin
that it is creating email.

3. But when I looked to outlook it is not showing even single email i
outbox folder. nor in sent item.

4. I just deleted that additional folder which i created, and trie
again to send email via mail merge, so that i can through defaul
personal folder but still same result.

5. I can send and recive email via out look, but i was to use MS wor
mail merge faciltiy again as i was using

6. I am using vista

Kindly help me
Thanks
Saiyed

 

[Brian Tillman [MVP - Outlook]]

I use ms word mail merge to send email from outlook. It was working fine
long time but problem started here

You don't state your version of Outlook.

1. When I added new pst file so that i can add another personal folder
so that i can use two email address and keep each email address
correpounding email in seperate personal folder
2. As soon as I created another personal folder, I started MS word Mail
merge wizard. It was working fine till last step, even it is showing
that it is creating email.

3. But when I looked to outlook it is not showing even single email in
outbox folder. nor in sent item.

Are you looking in the default Sent Items folder or expecting to see a Sent
Items in the new PST? The latter won't happen. Moreover, simply adding a PST
won't affect mail merge operations. Describe in detail exactly how you are
performing the merge.