DMinCA said:
my laptop connection to the internet is no longer working - none of my
programs are able to connect (IE, Firefox, Skype for instance), except for
ping which still works - I can ping the gateway, and get seemingly normal
response times.
When I bring up IE or Firefox after a while my Firewall (ZoneAlarm) asks
whether program called "WLLogin Proxy" should be allowed to access the
internet. I had not seen this program request access before I started having
problems with my internet connection. I did a search on wllogin on
microsoft's support site and did not get any hits. Do you know what this
program is? I checked my IE configuration to make sure someone did not
reconfigure it to go through a proxy - but found no issues there.
I have gone through the normal steps - powered down my cable modem and
router, tried wireless and wired connections - all to no avail.
Any of you have suggestions for me?
Thank you!!
First try to Restore to an earlier point when your machine was working okay!
If that doesn't correct your issue then here some info and stpes to take:
WLLoginProxy.exe is Windows Live Login Proxy and Part of Messenger 8.
Located here:
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLLoginProxy.exe
If you have msn staring up and want to connect that can expalin but Bear in
mind you can be infected and the hjackware/viral infection want to use the
open port for MS to gain access and call Home!
If you rmachine is clean you can try to start with Clean Boot by using
Msconfig and uncheck All uneccessry programs and see if that will help.
To repair the internet connection try this:
Open a run command and type these commands:
ipconfig /flushdns click [OK]
ipconfig /renew click [OK]
netsh winsock reset click [OK] and Reboot your machine, do you get internet
connection?
1... Click start >> Control Panel >> Double Click Network and Internet
Connections >> Double click Internet Options, on the IE Properties window
you will see these Options:
General | Security | Privacy | Content | Connections | Programs
| Advanced .
Click on General Tab (1st Tab on the left) and you will see a Button called
[ Clear History ..] click on it to clear your History caches, then click on
[Delete Files..] to delete Internet Files created over the time, click on [
Delete Cookies...] to delete your cookies left by visiting websites.
Click on Connections tab then click LAN Settings Button, there make sure
nothing checked.
= Then try to Disable the Add-Ons on your Browser somehow installed on your
browser, On how to disable the Add-ons follow this:
Click on Programs Tab and then click the Manage Add-Ons Button there Disable
the None/Not Verified Plug-ins/Add-ons ( you need to Renable them one-by-one
later and see which is the culprit .
How to manage Add-Ons:
http://support.microsoft.com/kb/883256
Click on Advanced Tab and scroll down under the browsing option and uncheck
this box:
[&] Browsing
[ ] Enable Third-Party browser extensions (Req Rest)
and click Apply then [OK] to close the IE properties
Scan for malware from here:
SuperAntispyware - Free
http://www.superantispyware.com/superantispywarefreevspro.html
RootkitRevealer v1.71
By Bryce Cogswell and Mark Russinovich
http://www.microsoft.com/technet/sysinternals/Security/RootkitRevealer.mspx
BlackLightâ„¢ Rootkit Elimination
http://www.f-secure.com/news/items/news_2005030701.shtml
Comodo BOClean : Anti-Malware Version 4.27
http://www.comodo.com/boclean/boclean.html
Run a scan from here on-line:
http://security.symantec.com/sscv6/default.asp?langid=ie&venid=sym
http://www3.ca.com/securityadvisor/virusinfo/scan.aspx
Download Avast Cleaner (offline scanner) from here:
http://www.avast.com/eng/avast-virus-cleaner.html
download Hijackthis and send me the log.
(
http://www.trendsecure.com/portal/en-US/threat_analytics/hijackthis.php)
Send me copy to my address is : to_you_ross(at remove this and repalce with
the
obvious)yahoo.co.uk
( _ is underscore)
HTH
nass
