Unable to change Home Page...

[RJK]

I installed a new copy of XP Home ed. SP2 and all critical updates on my
Aunty's PC and her IE6 is now firmly stuck on uk.msn homepage. After a
several attempts over several weeks I still can't shift it. I've dug in the
registry, also in Safe Mode and am barred from deleting the "Start Page" as
mentioned in:-
http://support.microsoft.com/kb/320159/?sd=RMVP

I tried working offline and deactivating AVG and Zone Alarm / and
uninstalled Ewido.
Treid running CWshredder, Spybot 1.4, and Adaware - all found nothing.
....now I suppose Spybot will be locking it as well !

Started a "clean boot," http://support.microsoft.com/kb/310353/
i.e. ran Msconfig and unchecked Process System.ini File, Process Win.ini
File, and Load Startup Items and rebooted | ran msconfig straight away and
in the "Load Startup Items" check box a "greyed out" tick had reappeared in
it !

Is it worth me, ...would it be quicker to run
http://www.theeldergeek.com/repair_reinstall_ie_and_oe_6.htm method 2, which
would reinstall IE6 SP1 Would there be a problem with that seeing as her
XP Home is currently SP2 ?

I exported her entire registry onto my pen drive as a text file which I
could upload to my unused (atm) web site if that would be of any use...?

TIA

regards, Richard

 

[Frank Saunders, MS-MVP OE]

I installed a new copy of XP Home ed. SP2 and all critical updates on my
Aunty's PC and her IE6 is now firmly stuck on uk.msn homepage. After a
several attempts over several weeks I still can't shift it. I've dug in
the registry, also in Safe Mode and am barred from deleting the "Start
Page" as mentioned in:-
http://support.microsoft.com/kb/320159/?sd=RMVP

I tried working offline and deactivating AVG and Zone Alarm / and
uninstalled Ewido.
Treid running CWshredder, Spybot 1.4, and Adaware - all found nothing.
...now I suppose Spybot will be locking it as well !

Started a "clean boot," http://support.microsoft.com/kb/310353/
i.e. ran Msconfig and unchecked Process System.ini File, Process Win.ini
File, and Load Startup Items and rebooted | ran msconfig straight away and
in the "Load Startup Items" check box a "greyed out" tick had reappeared
in it !

Is it worth me, ...would it be quicker to run
http://www.theeldergeek.com/repair_reinstall_ie_and_oe_6.htm method 2,
which would reinstall IE6 SP1 Would there be a problem with that seeing
as her XP Home is currently SP2 ?

I exported her entire registry onto my pen drive as a text file which I
could upload to my unused (atm) web site if that would be of any use...?

TIA

regards, Richard

Many security programs will protect the Home Page from change. Zone Alarm
6.5 is one of them. Try booting into Safe Mode and changing it there.

 

[RJK]

Thanks Frank,

That's one thing I didn't try (change home page in Safe Mode), Whilst there
I did wade through all security software trying to find a way to "switch
off" any home page locks, but, couldn't find one in ZA Free.

regards, Richard

 

[RJK]

oooh! I think I may DUMP ZA !!!!!
http://forum.zonelabs.org/zonelabs/board/message?board.id=gen&message.id=34294

regards, Richard

 

[Frank Saunders, MS-MVP OE]

Thanks Frank,

That's one thing I didn't try (change home page in Safe Mode), Whilst
there I did wade through all security software trying to find a way to
"switch off" any home page locks, but, couldn't find one in ZA Free.

regards, Richard

With ZA you have to pay for the priviledge.

 

[Guest]

I had the same problem. I had to un-install zone alarm and use the SP2
firewall. Know I can change the home page.