Unable to add email accounts in 2003

B

Brian Kentley

I am having a problem adding a email account in Outlook
2003. Whenever I attempt to add a new account the window
that has Server Type all of the options are greyed out.
If I create a new account on the workstation then I can
add a new email account. Any ideas on the cause of this
problem? I've tried removing all the outlook config file
from the Documents and setting directory but this has
still occured?

Brian
 
M

Milly Staples [MVP - Outlook]

Are you trying to add an account from Control Panel->Mail Icon?

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. Due to
the SWEN virus, all mail sent to my personal account will be deleted
without reading.

After searching google.groups.com and finding no answer, Brian Kentley
asked:

| I am having a problem adding a email account in Outlook
| 2003. Whenever I attempt to add a new account the window
| that has Server Type all of the options are greyed out.
| If I create a new account on the workstation then I can
| add a new email account. Any ideas on the cause of this
| problem? I've tried removing all the outlook config file
| from the Documents and setting directory but this has
| still occured?
|
| Brian
 
J

Jocelyn Fiorello [MVP - Outlook]

Have you tried creating a new mail profile?

--
Jocelyn Fiorello
MVP - Outlook

*** Messages sent to my e-mail address will NOT be answered -- please
reply only to the newsgroup to preserve the message thread. ***


In
 
B

Brian Kentley

I cannot add a account from the control panel or from
outlook. The only way I have been able to add an
account was to create a new workstation user, then start
up
 
S

Stuart Brown

I am having the same problem. I am trying to add a new
account from both the outlook email accounts ad the
control panel-> mail option. Even if I create a new
profile they are still greyed out. Any help on this would
be great. I cant even add a pop3 they are all grey. I
currentl yhave on exchance server account installed.
 

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