Ultimate OS version 5840?

[doc_grandma]

Please help!!
I haven't had any problems until now. New llittle printer (HP OfficeJet
5740) will NOT install...says I have OS version 5840 (beta) of Vista Ultimate
and I need OS 6000. My 5 year old HP printer worked fine with my version of
Vista.
I'm really confused - system information does NOT indicate that I have a
beta version of anything. I received the software from MS at a launch in
Dallas, TX in Feb. Everything has worked well so far.
PS Pitstop says I have "Windows Scripting Version 5.7.0.5840"...what do I
need to do? Is my copy of Vista beta? If so, why didn't MS tell me so? If
not, why does HP not talk to it? Do I need to get a printer from a different
maunfacturer?
Please advise... I seriously need some help.

 

[Andre Da Costa[ActiveWin]]

Thats an old beta build that was designated RC2, its not the final version
of Windows Vista. Please purchase the final version of Windows Vista which
is 6.0.6000.16480

 

[Carey Frisch [MVP]]

Please follow this simple troubleshooting procedure:

1. Download and run the MGA Diagnostic Tool:
http://go.microsoft.com/fwlink/?linkid=52012

2. After running the MGA Diagnostic Tool, click on the "Windows" tab and then click on "Copy".

3. Next, visit the following website and create a post in the "WGA Validation Problems"
forum and paste the results of the WGA Diagnostic Data in a detailed post.
http://forums.microsoft.com/Genuine/default.aspx?SiteID=25

4. A WGA troubleshooting specialist will analyze the data and recommend an appropriate solution.

--
Carey Frisch
Microsoft MVP
Windows Shell/User

---------------------------------------------------------------

:

Please help!!
I haven't had any problems until now. New llittle printer (HP OfficeJet
5740) will NOT install...says I have OS version 5840 (beta) of Vista Ultimate
and I need OS 6000. My 5 year old HP printer worked fine with my version of
Vista.
I'm really confused - system information does NOT indicate that I have a
beta version of anything. I received the software from MS at a launch in
Dallas, TX in Feb. Everything has worked well so far.
PS Pitstop says I have "Windows Scripting Version 5.7.0.5840"...what do I
need to do? Is my copy of Vista beta? If so, why didn't MS tell me so? If
not, why does HP not talk to it? Do I need to get a printer from a different
maunfacturer?
Please advise... I seriously need some help.

 

[Saucy]

Please help!!
I haven't had any problems until now. New llittle printer (HP OfficeJet
5740) will NOT install...says I have OS version 5840 (beta) of Vista
Ultimate
and I need OS 6000. My 5 year old HP printer worked fine with my version
of
Vista.
I'm really confused - system information does NOT indicate that I have a
beta version of anything. I received the software from MS at a launch in
Dallas, TX in Feb. Everything has worked well so far.
PS Pitstop says I have "Windows Scripting Version 5.7.0.5840"...what do I
need to do? Is my copy of Vista beta? If so, why didn't MS tell me so? If
not, why does HP not talk to it? Do I need to get a printer from a
different
maunfacturer?
Please advise... I seriously need some help.

The RTM version is 6000 so you have some sort of pre-release version. Go
back where you bought the thing require them to give you a proper copy.

Saucy

 

[Andre Da Costa[ActiveWin]]

Also, not because Microsoft gave you something at launch means it has to be
the full real deal. Suppose they had given you a trial copy of Vista and it
expired, would you also complain that they should have given you the real
full version? Also, what I find strange is that your build has not expire
from June, unless you are not telling us the whole story here.

I am aware of the Frankenstein Vista builds where you use code from 5840 and
the RTM build to bypass activation.

 

[doc_grandma]

I have a 25 character product key for the Vista product to "activate the
32-bit version of Windows Vista Ultimate included in this kit". There is no
indication on the package that it is a pre-release. How can I find out if it
is?
thanks for you input,
doc-gma

 

[doc_grandma]

i really appreciate your input. It's possible that my copy was not installed
on my machine. I had a new system built in March to use with Vista and Office
07...maybe a different version of Vista was installed instead.
Thanksm\,
doc_g'ma

 

[Andre Da Costa[ActiveWin]]

Its possible and the Frankenstein version Vista based on build 5840 was
installed instead of the actual RTM build.