OneCare will not load on Windows Vista Ultimate

[Guest]

I have an HP laptop I purchased preloaded with Vista Ultimate. While trying
to load OneCare I get a message that says I need an OS that is supported.
Any suggestions???!

 

[Michael Jennings]

Is it possible that you have a 64 bit version of Vista Ultimate?
If so, OneCare is correctly reporting that's not supported:
http://en.wikipedia.org/wiki/Windows_Live_OneCare#Compatibility

 

[zx]

right clic on install, try to set compatibility mode XP and execute as
administrator, no sure as runing.

 

[LaRoux]

If you have an old version (<1.5), go to the MS download site and download
the OneCare trial instead of using your CD. The older versions aren't
compatible.

 

[James Donnelly]

"IdahoChris" >I have an HP laptop I purchased preloaded with Vista Ultimate.
While trying > to load OneCare I get a message that says I need an OS that
is supported.

Any suggestions???!

Are you running 64bit Vista ? Onecare will not run on 64 bit OS.

Be safe
James