Ubuntu Help

Discussion in 'Linux' started by nivrip, Jul 30, 2011.

  1. nivrip

    nivrip Yorkshire Cruncher VIP Member

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    My daughter has a Dell Latitude D500 laptop running XP and Ubuntu.

    She decided to do some sort of update but I'm not sure what was actually done. Anyway, the whole thing has now stopped working so, as daughters do, she has brought it round to me. My knowledge of Ubuntu is extremely limited and I have got nowhere.

    On starting the machine there is a quick glimpse of the Ubuntu logo and then it changes to the Dell screen where it is checking itself. Then nothing on the screen at all. Fiddling with the F keys eventually brought up "could not write bytes - broken pipe", whatever that means. :blush:

    More random fiddling then brought up Login and Password which, when entered brought up "Welcome to Ubuntu!
    *Documentation: https://help.ubuntu.com/
    mel@mel-Latitude-D500:~$_ (Mel is my daughter's name)

    It is clearly inviting me to type something in but I've no idea what (I've tried start, open and boot and got nowhere).

    Can any of the Linux users on the Forum offer any help at all? :wall:
     
    Last edited: Jul 30, 2011
    nivrip, Jul 30, 2011
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  2. nivrip

    nivrip Yorkshire Cruncher VIP Member

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    Bit more info.

    When I type in "open" I get the message "Unable to open ?dev/tty7: Permission denied"
     
    nivrip, Jul 30, 2011
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  3. nivrip

    floppybootstomp sugar 'n spikes Moderator

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    Sounds like the boot info's hosed to me.

    You could try typing start x then press enter but I'm not hopeful tbh.
     
    floppybootstomp, Jul 31, 2011
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  4. nivrip

    nivrip Yorkshire Cruncher VIP Member

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    Where are the Linux crowd when you need them? :D
     
    nivrip, Aug 1, 2011
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  5. nivrip

    Abarbarian Acruncher VIP Member

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    *Documentation: https://help.ubuntu.com/

    That link that got thrown up will take you to the official site for help.

    If you can get back to ,

    Code:
    mel@mel-Latitude-D500:~$_ (Mel is my daughter's name)
    then type in,

    Code:
    sudo apt-get clean
    then.

    Code:
    sudo apt-get update
    that should ensure that you have all the latest updates which may possibly fix the problem.

    Flops sugestion of typing,

    Code:
    startx
    might throw up some interesting information.

    Was she trying to update the system or a program? Further information would be very useful.

    Thats the best I can offer as I'm not a Ubuntu user.

    Put out a sos for Urmas as he is the man for this epic task. :cool:
     
    Abarbarian, Aug 3, 2011
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  6. nivrip

    nivrip Yorkshire Cruncher VIP Member

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    Thanks for the input, AB. Been away hence the delay in replying.

    Tried your suggestions but no go.. It did,however, try to update but got "some index files failed to download"

    Startx brought up "fatal server error", "no server found" and "unable to connect to X server"

    Anyway, I've booted it up using a Puppy Linux CD I made about a year ago. But I don't know if it's possible to get from Puppy Linux into the rest of the laptop. Is that even possible? I read somewhere that if you can get booted up you could retrieve info from your previous OS.

    I tried downloading the same version of Ubuntu (10.4) and it nearly made it except that it ran out of hard disc just before it was to finish.

    Trying to update Ubuntu to the latest edition.
     
    nivrip, Aug 6, 2011
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  7. nivrip

    Abarbarian Acruncher VIP Member

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    You can access the laptop from Puppy. You may have to mount the drives and partitions, you should be able to figure that out from the icons on the desktop. It has been a while since I ran Puppy so can not be more specific. If you get stuck I'll have another look.

    If you set up Ubuntu with separate "/" and "/home" partitions then your easiest route would be to download the latest Ubuntu and do a reinstall. You should be able to just install the "/" and all your old "/home" should be untouched.

    If you can access via Puppy then save the folders and files you need and do a clean wipe and install of Ubuntu.

    Then when you are up and running. Teach the youngsters how to set up and run Clonezilla so that they can do regular backups to stop this sort of thing happening again. :lol:
     
    Abarbarian, Aug 6, 2011
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  8. nivrip

    nivrip Yorkshire Cruncher VIP Member

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    Can't get the latest Ubuntu downloaded till I get into the system and delete a lot of old stuff. There isn't room on the HD. It's access to all the old files that I need and I've no idea how to do that. :blush:
     
    nivrip, Aug 6, 2011
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  9. nivrip

    Abarbarian Acruncher VIP Member

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    http://puppylinuxfaq.org/bundled-software/93-pmount-drive-mounter.html

    This should help you. :cool:
     
    Abarbarian, Aug 6, 2011
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  10. nivrip

    nivrip Yorkshire Cruncher VIP Member

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    Thanks AB. :)

    That helped a lot. Got rid of some old stuff. :thumb:
     
    nivrip, Aug 6, 2011
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