Typing in web email is very slow

[atharsagri]

Hi,
I purchased a new Dell laptop with inbuilt Vista 32 bit. When ever I type
emails in web based like hotmail and yahoo, my keyboard cursor goes very
slow. It is really very slow and I have to type the matter in word and then
cut and past it. I restart the system but same in both hotmail and yahoo.
Please help.
My laptop is updated as of date for wndows and all requred drivers.
I am using McAfee AntiVirus software.

 

[Ken Blake, MVP]

Hi,
I purchased a new Dell laptop with inbuilt Vista 32 bit. When ever I type
emails in web based like hotmail and yahoo, my keyboard cursor goes very
slow. It is really very slow and I have to type the matter in word and then
cut and past it. I restart the system but same in both hotmail and yahoo.
Please help.
My laptop is updated as of date for wndows and all requred drivers.
I am using McAfee AntiVirus software.

Several points (and questions):

1. Are you saying that typing in IE is very slow, but typing elsewhere
is OK?

2. How slow is "very slow"? Please put a number on it, even if just
approximate.

3. What is your hardware configuration? In particular, how much RAM do
you have?

4. How long have you had the computer.

5. You say you use McAfee AntiVirus. Sorry to tell you, but that's the
second worst anti-virus program available. Only Norton is worse.

6. You say what anti-virus program you use, but you say nothing about
what anti-spyware software you run. Unless you run at least one (and
preferably two or more) anti-spyware programs, you are not adequately
protected.

7. Is your security software (McAfee and anything else you run) kept
up to date?

Despite the above questions, I don't strongly suspect that your
problem is malware infection, if it's only IE that seems slow. But
answer the questions, please.

 

[atharsagri]

1. Typing in web email window is slow. The curser moves slow. I type normally
but after sometimes the characters are visible on the screen.
It is a new laptop only few days.
It is Dell C2D with 3 GB RAM 320 GB HDD
It was preloaded with McAfee Suite. I will remove this and give a try.
I am not using any spyware applications on my laptop just antivirus.
Windows and Mcafee is updated daily.
Otherwise out of web mail my laptop is just normal.

 

[Leroy]

Welcome to Dell Support!
http://support.dell.com/support/index.aspx

 

[Ǝиçεl]

Hello Athar,

It was preloaded with McAfee Suite. I will remove this and give a try.

How to uninstall or reinstall supported McAfee consumer products using the
McAfee Consumer Products Removal tool (MCPR.exe)
<http://service.mcafee.com/FAQDocument.aspx?id=TS100507>


Ǝиçεl
◕‿◕
-=-
PS
I Have to agree with PencilState, current I'm running NIS 209 and I'm happy
camper.

 

[LVTravel]

Hi,
I purchased a new Dell laptop with inbuilt Vista 32 bit. When ever I type
emails in web based like hotmail and yahoo, my keyboard cursor goes very
slow. It is really very slow and I have to type the matter in word and
then
cut and past it. I restart the system but same in both hotmail and yahoo.
Please help.
My laptop is updated as of date for wndows and all requred drivers.
I am using McAfee AntiVirus software.

To all helpers here: I think the key wording here is WEB MAIL.

Who is your ISP and what type of connection to the internet do you have?

An email scanner set up in McAfee will also cause this issue.

 

[Ken Blake, MVP]

1. Typing in web email window is slow. The curser moves slow. I type normally
but after sometimes the characters are visible on the screen.
It is a new laptop only few days.
It is Dell C2D with 3 GB RAM 320 GB HDD

Your hardware sounds fine.

It was preloaded with McAfee Suite. I will remove this and give a try.

No, I don't recommend running with *no* security software. I recommend
replacing McAfee with something better, not eliminating anti-virus
software entirely. The best anti-virus is NOD32 and if you want a free
one, get Avast.

I am not using any spyware applications

Good. Use *anti*-spyware applications. If you use none you are playing
with fire. As I said I recommend running at least two, and the two
best are both freeware: MalwareBytes Anti-Malware and
SuperAntiSpyware.

 

[webster72n]

To all helpers here: I think the key wording here is WEB MAIL.

Who is your ISP and what type of connection to the internet do you have?

An email scanner set up in McAfee will also cause this issue.

It seems to me that is exactly the issue.
The first thing I did was to get rid of McAfee on my machine and never was
sorry for it. There are plenty of other and more effective programs out
there, even free ones.

Harry.

 

[webster72n]

Probably not. Typing in a browser window isn't affected by the
connection to the ISP or by anti-malware software.

This is not any browser window, but rather 'web email' only.

Something else is
going on. Get Sysinternals Process Explorer (free) and see if something
is hogging the CPU.

For the sake of argument you could be right.

 

[STAN STARINSKI]

Because it's Java-based
Do youself a favor &join professionals.

Email has been born & still used with what we call "Email Client"
Web interface was rceated for computer dummies, the kind of people who back
in the old days couldn't even set up their VCR.

Use a client, my friend.
Like Windows Mail, Thunderbird or in th eold days we used OutlookExpress.
i am against Windows7 LiveMail but it's your choice if you try you may like
it.

Quit using Web EXCEPT when you're away from home, in a hotel, etc it's the
usual method - Web maeil, otherwise on your own computer use a client.
The fundam,ental difference is that a client downloads messages to your
local harddisk, while Web interface shows somethign residing on a remote
server until you save it, but I dont have time to explain why it's not
something you should be concerned with.

If you listen to web-mail proponents, following the same logic you might
give up your car & rent each time you need to get around, because well it's
dangerous to drive own car as you might crash, collide, whatever... this
logic is not for professionals.
I drive my own car and i read emails in my own client, NOT on the Web.

 

[atharsagri]

I m using broadband 256 Kbps speed for my internet browsing. I will also chk
for Mcafee suit options for web email scaning. Thnks.

 

[atharsagri]

Hogging my CPU only when I use web based emails? Otherwise internet browsing
is very normal.

 

[atharsagri]

Dear All,

Thanks for all ur timely help and support on my call. I hv successfully
removed McAfee Suite using the
McAfee Consumer Products Removal tool (MCPR.exe)
<http://service.mcafee.com/FAQDocument.aspx?id=TS100507>

and now it is all NORMAL.

Thanks all of U

 

[Ken Blake, MVP]

Dear All,

Thanks for all ur timely help and support on my call. I hv successfully
removed McAfee Suite using the
McAfee Consumer Products Removal tool (MCPR.exe)
<http://service.mcafee.com/FAQDocument.aspx?id=TS100507>

and now it is all NORMAL.

Thanks all of U

You're welcome. Glad to help.

But I *strongly* hope you have not just removed McAfee, but also
replaced it with better security software.

 

[atharsagri]

I selected KIS 2010.
--
Athar Sagri

You're welcome. Glad to help.

But I *strongly* hope you have not just removed McAfee, but also
replaced it with better security software.