turning off sound alerts

[Guest]

I posted this last week, but can’t find it now.

When you receive an email marked as "Important !†outlook plays a sound to
alert you. There are two areas that the help section tells you to check and
turn off. First is "Tools/Options/Email Options/Advanced Email Options -
uncheck Play Sounds". Ok, did that. The second is to go into the Windows
settings through the sounds options and turn off all settings that are
related to the emails. Ok, did that also. Yet every time I receive an email
that's marked as "Important !†I still get this loud double beep that's
annoying and disruptive to my colleagues.

I'm using a Dell Latitude D610 laptop with Windows XP Professional. Thanks.

 

[Judy Gleeson MVP - Outlook]

do you have a rule set to make a noise if an important email arrives? go
look.

--
Judy Gleeson - MVP Outlook
Acorn Training and Consulting
Canberra, Australia
www.acorntraining.com.au
When you post in here, always include your version, SP level, and mode (if
applicable) of Outlook - you can find this information in Help | About. Also
include the type of mail account(s) you use and any other pertinent details.
Be sure to put a concise summary of your question in the subject line, and
the full details in the body of your post.

I posted this last week, but can't find it now.

When you receive an email marked as "Important !" outlook plays a sound to
alert you. There are two areas that the help section tells you to check and
turn off. First is "Tools/Options/Email Options/Advanced Email Options -
uncheck Play Sounds". Ok, did that. The second is to go into the Windows
settings through the sounds options and turn off all settings that are
related to the emails. Ok, did that also. Yet every time I receive an email
that's marked as "Important !" I still get this loud double beep that's
annoying and disruptive to my colleagues.

I'm using a Dell Latitude D610 laptop with Windows XP Professional.

Thanks.

 

[Guest]

We have been having this same problem and I have been able to trace it to a
file named PAGER.WAV. This file was installed by a voicemail program and can
be disabled by unchecking their "play urgent messages sound" box or by
searching and deleting the file. We use Windows XP Pro, Office 2003, and
Cisco Systems ViewMail application inconjunction with our VOIP system. Our
solution will be to uncheck the box in the application.

 

[Judy Gleeson MVP - Outlook]

Add ins can do all sorts of things - if we don't know you have any we can't
guess that they are the cause.

Glad you worked it out.


Judy Gleeson - MVP Outlook
Acorn Training and Consulting
Canberra, Australia
www.acorntraining.com.au
When you post in here, always include your version, SP level, and mode (if
applicable) of Outlook - you can find this information in Help | About. Also
include the type of mail account(s) you use and any other pertinent details.
Be sure to put a concise summary of your question in the subject line, and
the full details in the body of your post.