TSRs

J

John Haywood

Please forgive me if I'm posting to the wrong newsgroup, but I didn't
know which newsgroup was best.
I have a friend running Windows 98 on an older Pentium machine (12 Gig
HD, 96 MB Ram). She also has a built-in Zip drive, and an external CD
burner. Lately, she has been having performance problems--one good (albeit
strange) example is that her computer becomes unstable when you try to
access the control panel from the start menu.

The TSRs that appear on the list when you do Ctrl-Alt-Delete are as
follows:
Explorer
Wupdater
Attune_cu
Rnaapp
Save
Attune_di
Attune_no
Attune_ta
Comwiz
Winnet
Loadqm
Aoltray
Tppstray
Iowatch
Attune_st
Rundll
Tppaldr
Atitask
3dmouse
Aticwd32
Systray
Vshwin32
Autolaunch
Imgicon
Msgloop
Msg32

I did some research on Google and found nothing useful. I can identify
some of the obvious applications like Explorer, Systray, and Iowatch, but
that's about it. I would like to know where to look to find out what these
are, shut down anything that isn't necessary (and by extension, info on how
to shut these things off), and confirm that none of these are
viruses/malware. Where should I look for info?
Thanks in advance for any help.


------------------------------------------------
John Haywood
E-mail: jhaywoo-at-att-dot-net (correct to use--unless you're sending spam).
Quote: "Some cause happiness wherever they go; others whenever they
go." -- Oscar Wilde
------------------------------------------------
 
D

DaveOldBlokeBudd

to shut these things off), and confirm that none of these are
viruses/malware.
Click to expand...

Isn't vshwin32 the McAfee memory-resident scanner? If it's updated OK,
that should rule out viruses and trojans.
I suggest getting AdAware and SpyBot to check for non-viral but
unwelcome stuff planted by websites.
Does she use AOL? If not, dump AOLtray.
Many Win98 problems respond well to adding more RAM and defragging the
disk.
 
D

Dirk

John Haywood said:
Please forgive me if I'm posting to the wrong newsgroup, but I didn't
know which newsgroup was best.
I have a friend running Windows 98 on an older Pentium machine (12 Gig
HD, 96 MB Ram). She also has a built-in Zip drive, and an external CD
burner. Lately, she has been having performance problems--one good (albeit
strange) example is that her computer becomes unstable when you try to
access the control panel from the start menu.

The TSRs that appear on the list when you do Ctrl-Alt-Delete are as
follows:
Explorer
Wupdater
Attune_cu
Rnaapp
Save
Attune_di
Attune_no
Attune_ta
Comwiz
Winnet
Loadqm
Aoltray
Tppstray
Iowatch
Attune_st
Rundll
Tppaldr
Atitask
3dmouse
Aticwd32
Systray
Vshwin32
Autolaunch
Imgicon
Msgloop
Msg32

I did some research on Google and found nothing useful. I can identify
some of the obvious applications like Explorer, Systray, and Iowatch, but
that's about it. I would like to know where to look to find out what these
are, shut down anything that isn't necessary (and by extension, info on how
to shut these things off), and confirm that none of these are
viruses/malware. Where should I look for info?
Thanks in advance for any help.
Click to expand...

Start with spybot S&D www.tomcoyote.com/spybot
Download, update, run it and remove every entry it finds.
 
S

shitforbrains

Please forgive me if I'm posting to the wrong newsgroup, but I didn't
know which newsgroup was best.
I have a friend running Windows 98 on an older Pentium machine (12 Gig
HD, 96 MB Ram). She also has a built-in Zip drive, and an external CD
burner. Lately, she has been having performance problems--one good (albeit
strange) example is that her computer becomes unstable when you try to
access the control panel from the start menu.

The TSRs that appear on the list when you do Ctrl-Alt-Delete are as
follows:
Explorer
Wupdater
Attune_cu
Rnaapp
Save
Attune_di
Attune_no
Attune_ta
Comwiz
Winnet
Loadqm
Aoltray
Tppstray
Iowatch
Attune_st
Rundll
Tppaldr
Atitask
3dmouse
Aticwd32
Systray
Vshwin32
Autolaunch
Imgicon
Msgloop
Msg32

I did some research on Google and found nothing useful. I can identify
some of the obvious applications like Explorer, Systray, and Iowatch, but
that's about it. I would like to know where to look to find out what these
are, shut down anything that isn't necessary (and by extension, info on how
to shut these things off), and confirm that none of these are
viruses/malware. Where should I look for info?
Thanks in advance for any help.
Click to expand...

See http://www.pestpatrol.com/pestinfo/h/helpexpress.asp

And use spybot www.tomcoyote.com/spybot to remove your unwanted TSR's
 
G

Gabriele Neukam

On that special day, John Haywood, ([email protected]) said...

....
Attune_cu
Click to expand...
Save
Click to expand...

What's that?

....
Attune_di
Attune_no
Attune_ta
Comwiz
Winnet
Loadqm
Aoltray ....
Attune_st
Click to expand...

Do you think, running AT&T software and AOL software at the same time,
won't cause conflicts (both are dialin/internet software after all). I
am afraid the problem is that the two are "fighting" over getting access
to the modem.


Gabriele Neukam

(e-mail address removed)
 
A

AlmostBob

You have a lot of stuff that should NOT be there, use the firt two links below
to install spyware removers, update them from the update link in the installed
program and allow them to remove your garbage. Rnaapp is real networks updater
tool, you should remove it, from the preferences section of real player, as it
makes no difference to the speed at which streaming media starts (the
purported reason for its existence), they do not update the program frequently
enough fo daily checking to be neccessary, and it DOES report back to real
networks with what you are doing.

--
Adaware http://www.lavasoft.de
spybot http://security.kolla.de
AVG http://www.grisoft.com
Panda online scan http://www.pandasoftware.com/ActiveScan/
Catalog of removal tools http://www.pandasoftware.com/download/utilities/
links provided as a courtesy, no endorsement of the products is implied, no
sane person would be without one anyway

| Please forgive me if I'm posting to the wrong newsgroup, but I didn't
| know which newsgroup was best.
| I have a friend running Windows 98 on an older Pentium machine (12 Gig
| HD, 96 MB Ram). She also has a built-in Zip drive, and an external CD
| burner. Lately, she has been having performance problems--one good (albeit
| strange) example is that her computer becomes unstable when you try to
| access the control panel from the start menu.
|
| The TSRs that appear on the list when you do Ctrl-Alt-Delete are as
| follows:
| Explorer
| Wupdater
| Attune_cu
| Rnaapp
| Save
| Attune_di
| Attune_no
| Attune_ta
| Comwiz
| Winnet
| Loadqm
| Aoltray
| Tppstray
| Iowatch
| Attune_st
| Rundll
| Tppaldr
| Atitask
| 3dmouse
| Aticwd32
| Systray
| Vshwin32
| Autolaunch
| Imgicon
| Msgloop
| Msg32
|
| I did some research on Google and found nothing useful. I can identify
| some of the obvious applications like Explorer, Systray, and Iowatch, but
| that's about it. I would like to know where to look to find out what these
| are, shut down anything that isn't necessary (and by extension, info on how
| to shut these things off), and confirm that none of these are
| viruses/malware. Where should I look for info?
| Thanks in advance for any help.
|
|
| ------------------------------------------------
| John Haywood
| E-mail: jhaywoo-at-att-dot-net (correct to use--unless you're sending spam).
| Quote: "Some cause happiness wherever they go; others whenever they
| go." -- Oscar Wilde
| ------------------------------------------------
|
|
|
|
|
 
J

John Haywood

Gabriele Neukam said:
On that special day, John Haywood, ([email protected]) said...

...


What's that?
Click to expand...

I have no idea what Save is.

...

Do you think, running AT&T software and AOL software at the same time,
won't cause conflicts (both are dialin/internet software after all). I
am afraid the problem is that the two are "fighting" over getting access
to the modem.
Click to expand...
(snip)

She isn't running AT&T--just AOL. What made you think otherwise?


------------------------------------------------
John Haywood
E-mail: jhaywoo-at-att-dot-net (correct to use--unless you're sending spam).
Quote: "If it's free, it's me." -- Fred Taylor, Jacksonville Jaguars
halfback
------------------------------------------------
 
J

John Haywood

Thank you for your advice. This especially goes for the stuff about
RealPlayer--I hadn't heard that before, and that is the kind of thing my
friend would have and want to deal with.
I'd heard that AdAware and Spybot were somewhat redundant, but, the
consensus suggesting otherwise, so I'll also probably get that one for
myself.
 
J

John Haywood

First of all, thank you for your advice.
Yes, she does run McAfee--I considered that one an obvious one. She
also uses AOL for her ISP.
Don't know when she last defragged her disk. As for more RAM, I know
money is tight for her, so that's not an option for now.
I'm also trying to sell her on the idea of Ad-Aware and ZoneAlarm. I
thought SpyBot was redundant with Ad-Aware, though the consensus on Usenet
is otherwise. (So, I'll probably be getting it myself.) What I've found
suggests very, very strongly that Wupdater is some sort of
Trojan/spyware--so at least one thing has to go.
 
A

AlmostBob

Spybot and Adaware are complementary, each finds things the other misses, the
developers have different approaches.
More important is there is not a reason NOT to run both. You didnt I think
mention AV software, that is in the third and fourth links. Look in google
archives for an old MSMVP post called 'clean boot, what it is and why you need
it', if you follow it the cleanup is a piece of cake.
--
Adaware http://www.lavasoft.de
spybot http://security.kolla.de
AVG http://www.grisoft.com
Panda online scan http://www.pandasoftware.com/ActiveScan/
Catalog of removal tools http://www.pandasoftware.com/download/utilities/
links provided as a courtesy, no endorsement of the products is implied, no
sane person would be without one anyway

| Thank you for your advice. This especially goes for the stuff about
| RealPlayer--I hadn't heard that before, and that is the kind of thing my
| friend would have and want to deal with.
| I'd heard that AdAware and Spybot were somewhat redundant, but, the
| consensus suggesting otherwise, so I'll also probably get that one for
| myself.
|
| ------------------------------------------------
| John Haywood
| E-mail: jhaywoo-at-att-dot-net (correct to use--unless you're sending spam).
| Quote: "If it's free, it's me." -- Fred Taylor, Jacksonville Jaguars
| halfback
| ------------------------------------------------
|
|
|
| | > You have a lot of stuff that should NOT be there, use the firt two links
| below
| > to install spyware removers, update them from the update link in the
| installed
| > program and allow them to remove your garbage. Rnaapp is real networks
| updater
| > tool, you should remove it, from the preferences section of real player,
| as it
| > makes no difference to the speed at which streaming media starts (the
| > purported reason for its existence), they do not update the program
| frequently
| > enough fo daily checking to be neccessary, and it DOES report back to real
| > networks with what you are doing.
| >
| > --
| > Adaware http://www.lavasoft.de
| > spybot http://security.kolla.de
| > AVG http://www.grisoft.com
| > Panda online scan http://www.pandasoftware.com/ActiveScan/
| > Catalog of removal tools http://www.pandasoftware.com/download/utilities/
| > links provided as a courtesy, no endorsement of the products is implied,
| no
| > sane person would be without one anyway
| >
| > | > | Please forgive me if I'm posting to the wrong newsgroup, but I
| didn't
| > | know which newsgroup was best.
| > | I have a friend running Windows 98 on an older Pentium machine (12
| Gig
| > | HD, 96 MB Ram). She also has a built-in Zip drive, and an external CD
| > | burner. Lately, she has been having performance problems--one good
| (albeit
| > | strange) example is that her computer becomes unstable when you try to
| > | access the control panel from the start menu.
| > |
| > | The TSRs that appear on the list when you do Ctrl-Alt-Delete are as
| > | follows:
| > | Explorer
| > | Wupdater
| > | Attune_cu
| > | Rnaapp
| > | Save
| > | Attune_di
| > | Attune_no
| > | Attune_ta
| > | Comwiz
| > | Winnet
| > | Loadqm
| > | Aoltray
| > | Tppstray
| > | Iowatch
| > | Attune_st
| > | Rundll
| > | Tppaldr
| > | Atitask
| > | 3dmouse
| > | Aticwd32
| > | Systray
| > | Vshwin32
| > | Autolaunch
| > | Imgicon
| > | Msgloop
| > | Msg32
| > |
| > | I did some research on Google and found nothing useful. I can
| identify
| > | some of the obvious applications like Explorer, Systray, and Iowatch,
| but
| > | that's about it. I would like to know where to look to find out what
| these
| > | are, shut down anything that isn't necessary (and by extension, info on
| how
| > | to shut these things off), and confirm that none of these are
| > | viruses/malware. Where should I look for info?
| > | Thanks in advance for any help.
| > |
| > |
| > | ------------------------------------------------
| > | John Haywood
| > | E-mail: jhaywoo-at-att-dot-net (correct to use--unless you're sending
| spam).
| > | Quote: "Some cause happiness wherever they go; others whenever they
| > | go." -- Oscar Wilde
| > | ------------------------------------------------
| > |
| > |
| > |
| > |
| > |
| >
| >
|
|
 
T

tgeer43[AT]yahoo[DOT]com

John said:
First of all, thank you for your advice.
Yes, she does run McAfee--I considered that one an obvious one. She
also uses AOL for her ISP.
Don't know when she last defragged her disk. As for more RAM, I know
money is tight for her, so that's not an option for now.
Click to expand...
<snip>

While I don't really agree that more memory is the solution (she's just got way
too much crap running), money being tight should not be a huge obstacle.
128MB of the older EDO RAM is $18 on PriceWatch.

Tom
 
J

John Haywood

You're correct, I didn't. My friend has McAfee. No idea what version.
I believed she updated the definitions on the regular basis, but if Wupdater
is a trojan (another thread said Norton caught it, and called it such), then
either she isn't updating her definitions often enough, or McAfee is no
longer any good. My heart sunk when she told me she got McAfee--they used
to be the best, but have (from my understanding and experience) gone way
downhill.
I run Norton, and have been very pleased with it. Why AVG? What are
the benefits of that one over others?
 
C

Curt Christianson

Hi John,
I use AVG and I like it because:
1) They have a free version that works very well
2) It's not the resource hog that Norton or McAfee is
My machine used to bog down badly with those two.
Curt
 
J

Jan Il

Hi Bob,

AlmostBob said:
You have a lot of stuff that should NOT be there, use the firt two links below
to install spyware removers, update them from the update link in the installed
program and allow them to remove your garbage. Rnaapp is real networks updater
tool, you should remove it, from the preferences section of real player, as it
makes no difference to the speed at which streaming media starts (the
purported reason for its existence), they do not update the program frequently
enough fo daily checking to be neccessary, and it DOES report back to real
networks with what you are doing.
Click to expand...

I have the file Rnaapp.exe on my system. I have updated and run SpyBot,
Adaware, AVG6, F-Prot, and they have all come with no virus or other finds.
I have tried to delete this from the Search window, and from Explorer, and I
get am error message that it can not be deleted as it is in use by windows.
I uninstalled the RealPlayer a few weeks ago, and there were 4 files left on
the system. While I was able to delete 3 of them, this file will not delete.
Should I try to delete it from the dos prompt using the startup disk, or is
there a different way this needs to be deleted.

Best regards,
Jan :)
 
B

Bart Bailey

In Message-ID:<eYqNb.5921$Xq2.99@fed1read07> posted on Wed, 14 Jan 2004
I have the file Rnaapp.exe on my system. I have updated and run SpyBot,
Adaware, AVG6, F-Prot, and they have all come with no virus or other finds.
I have tried to delete this from the Search window, and from Explorer, and I
get am error message that it can not be deleted as it is in use by windows.
I uninstalled the RealPlayer a few weeks ago, and there were 4 files left on
the system. While I was able to delete 3 of them, this file will not delete.
Should I try to delete it from the dos prompt using the startup disk, or is
there a different way this needs to be deleted.
Click to expand...

What folder is it in?
 
J

James Egan

I have the file Rnaapp.exe on my system. I have updated and run SpyBot,
Adaware, AVG6, F-Prot, and they have all come with no virus or other finds.
Click to expand...

That's plenty of self help effort. You're moving in the right
direction.
I have tried to delete this from the Search window, and from Explorer, and I
Click to expand...

You've read Bart's & rafter's replies? Stop deleting stuff willy-nilly
and start believing in yourself.


Jim.
 
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