Trying to delete a file -- please help!

G

Guest

I've got two folders that I can't delete. They were created when I
tried to download and install SP1 and/or SP2. I had to give up on the
download and wait for a CD. The folders are still there.

I have beeen to kelly's site and am following her suggestions. When I
try to delete the folders, I get the "access denied" error message. I
followed Kelly's instructions to go to 298345 at M$. The instructions
on that page say:

RESOLUTION
To resolve this behavior, ask the administrator to grant the necessary
permissions.

I am the Administrator. I have asked myself, and told myself yes. No
joy.

How to do delete those folders?

<*((((><{
(e-mail address removed)
 

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