True Image Restore From USB Drive

[Shel]

I am using a True Image rescue disk to restore an image from a USB
external drive. However, the USB drive is not recognized when I boot
to the rescue disk instead of to Win XP.

How can I restore from the USB drive?

 

[Rod Speed]

I am using a True Image rescue disk to restore an image
from a USB external drive. However, the USB drive is not
recognized when I boot to the rescue disk instead of to Win XP.

Which version of the rescue disk are you
booting, only the full version has USB support.

Try enabling legacy USB support in the bios.

You can also get a problem if the USB drive isnt actually
on at the time the rescue disk is booting. Try physically
unplugging and replugging that just before you hit the
reset button on the PC to boot the rescue CD.

If none of that helps, try
http://www.wilderssecurity.com/forumdisplay.php?f=65

 

[Shel]

Thanks, Rod.

Which version of the rescue disk are you
booting, only the full version has USB support.

I made the rescue disk yesterday with TI8.

Try enabling legacy USB support in the bios.

I don't see this item in the BIOS settings. What other name might it
go by?

You can also get a problem if the USB drive isnt actually
on at the time the rescue disk is booting. Try physically
unplugging and replugging that just before you hit the
reset button on the PC to boot the rescue CD.

It was on, but I will experiment.

If none of that helps, try
http://www.wilderssecurity.com/forumdisplay.php?f=65

Thanks. It looks like a good source of information.

 

[Neil Maxwell]

I am using a True Image rescue disk to restore an image from a USB
external drive. However, the USB drive is not recognized when I boot
to the rescue disk instead of to Win XP.

How can I restore from the USB drive?

I had a similar problem with TI7 that I solved by downloading a newer
revision and burning that recovery disk. Apparently, there was a
hardware support change between one rev and the other. I now keep
multiple rescue disk versions on hand, just in case.

I haven't seen any similar problems on TI8, but I've done a lot fewer
data recoveries with it. Note that TI8 can't read TI7 backups (at
least, it couldn't when I switched over).

 

[Rod Speed]

I made the rescue disk yesterday with TI8.

The later builds of TI8 allow you to make two different
rescue disks, one full one and the other they call a safe
mode which doesnt have the USB support and other
stuff that can be a problem with some systems.

Sounds like you have an earlier build. You can update online
if you have registered your TI8. Worth a try, they do keep
updating at quite a high rate and that may fix your problem.

I don't see this item in the BIOS settings.

Yeah, it isnt there in some older systems.

What other name might it go by?

Basically something with USB in the name.

It was on, but I will experiment.

Yeah, it can be on physically but has decided to shutdown
internally as part of the design of the external system.

Thanks. It looks like a good source of information.

Yeah, the main problem is that the search is pretty hopeless,
it wont for example allow you to use the keyword USB in the
search because its too short. Damned crude.

I search it using google, but even that isnt ideal because it
only searches on the indexes and those arent really very
satisfactory to search on because you cant require that
the keywords must be in a single topic. It doesnt appear
to allow google to search the entire messagebase.

http://www.google.com/search?as_q=r...=true+image&as_sitesearch=wilderssecurity.com

 

[Neil Maxwell]

The later builds of TI8 allow you to make two different
rescue disks, one full one and the other they call a safe
mode which doesnt have the USB support and other
stuff that can be a problem with some systems.

TI7 also let you make safe mode disks. I find them pretty useless
because of the lack of USB/FW support, but I use them for
troubleshooting.

Sounds like you have an earlier build. You can update online
if you have registered your TI8. Worth a try, they do keep
updating at quite a high rate and that may fix your problem.

This is always a good idea. I recommend keeping the older version
install files, and I also make sure I have recovery disks from the old
version before I update, since new updates sometimes break things that
used to work.

 

[Rod Speed]

TI7 also let you make safe mode disks.

I dont recall that some of the earlier builds of
TI8 did, but I'm too lazy to reinstall to check.

I find them pretty useless because of the lack of
USB/FW support, but I use them for troubleshooting.

One old dinosaur doesnt like the full rescue disk and
never has thru all of the TI8 I have tried on it. Its handy
to have if the system gets so screwed you do need
to use the rescue disk to restore. It does have USB
keyboard and mouse but its just a very minor nuisance
to have to plug the keyboard into the PS2 port instead.

I do use the rescue disk to image a system before doing any
work on it, but find that the full disk is fine on all other PCs.

This is always a good idea. I recommend keeping the
older version install files, and I also make sure I have
recovery disks from the old version before I update, since
new updates sometimes break things that used to work.

Thats basically automatic here, mainly because the dinosaur
that needs the safe rescue disk wont read CDRWs so I have
a stack of older builds on CDR for that reason.