Trouble sending e-mail

[Rick]

Are you saying I shouldn't reinstall Micro Trend after I get things squared
away? I paid for it, but if it will cause the problem again I will switch.
Can I install Windows Live Mail without uninstalling Windows Mail or should
I uninstall Windows Live and then install Windows Live Mail? Thanks

Since the antivirus may have corrupted your mail account,
delete that mail account, restart Windows Mail, then recreate
the account.

If still no joy, I recommend upgrading to Windows Live Mail.
http://get.live.com/wlmail/overview

Once you get your email squared away, download
and install a more compatible antivirus like:
AVG free edition:
http://free.grisoft.com/doc/5390/us/frt/0?prd=aff
or
Avast free edition:
http://www.avast.com/eng/download-avast-home.html

With either of those, during the install phase you must select custom
install, and then deselect the email scanning option.

--
Gary VanderMolen, MS-MVP (WLMail)

Well I uninstalled Micro Trend Virus Program. Still can't send e-mail. I
have been trying to send some messages to this newsgroup and a couble
having went thru. Now I'm running without a virus program. What next?
Thanks

Your settings look fine, and I was able to connect with that server
(smtp.urhere.net).

Windows Defender does not cause this problem. The most likely culprit
is Trend Micro antivirus, even though you have it turned off. As a test,
uninstall that antivirus, reboot, then try Windows Mail again.
If no improvement, upgrade to Windows Live Mail:
http://get.live.com/wlmail/overview
--
Gary VanderMolen, MS-MVP (WLMail)


Your server has unexpectedly terminated the connection. Possible causes
for this include server problems, network problems, or a long period of
inactivity. Subject 'Testing e-mail again', Account: 'Rickurhere.net',
Server: 'smtp.urhere.net', Protocol: SMTP, Port: 25, Secure(SSL): No,
Error Number: 0x800CCC0F

I have been removing messages after this error message comes up so my
outbox is empty. I have also tryed turning off my antivirus program
Micro Trend and turning off Windows Defender with no help in my
situation. Thanks


Please post the complete error message.

--
Gary VanderMolen, MS-MVP (WLMail)


Sam

I am having trouble sending e-mail also. I get my e-mail just fine.
This
problem started April 1, or I didn't notice until then, I downloaded
and
installed Vista SP1 on March 30. What is my solution? Thanks

:

Have you recently updated yor VISTA to SP1?
--
Sam


:

I can receive but cannot send e-mail. Here is the error message
that I get.
I've checked all of my settings and they appear to be correct.
The message could not be sent. The authentication setting might
not be
correct for your outgoing e-mail [SMTP] server. For help solving
this
problem, go to Help, search for "Troubleshoot Windows Mail", and
read the
"I'm having problems sending e-mail" section. If you need help
determining
the proper server settings, please contact your e-mail service
provider.

The rejected e-mail address was 'rebecca_gripp@urscorpcom'.
Subject 'test',
Account: 'mail.comcast.net', Server: 'smtp.comcast.net', Protocol:
SMTP,
Server Response: '550 5.1.1 <rebecca_gripp@urscorpcom> recipient
invalid
domain', Port: 25, Secure(SSL): No, Server Error: 550, Error
Number:
0x800CCC79

 

[Rick]

So you are saying that an AV program scans when you open the mail not when
it is downloaded? Thanks

 

[Gary VanderMolen]

That is correct. Unless you want the problem with Windows Mail
to return, do not reinstall Trend Micro. Install one of the two free
antivirus products I recommended below.

Windows Mail cannot be uninstalled. When you install Windows Live
Mail, it will import your WM accounts, settings, and emails.

Also, if you switch to Windows Live Mail, you should be able to
reinstall Trend Micro, since WLM is not as sensitive to interference
from antivirus programs. However, if you do reinstall Trend Micro, be
sure to leave its email scanning feature turned off.

--
Gary VanderMolen, MS-MVP (WLMail)

Are you saying I shouldn't reinstall Micro Trend after I get things squared away? I paid for it, but if it will cause the
problem again I will switch. Can I install Windows Live Mail without uninstalling Windows Mail or should I uninstall Windows
Live and then install Windows Live Mail? Thanks

Since the antivirus may have corrupted your mail account,
delete that mail account, restart Windows Mail, then recreate
the account.

If still no joy, I recommend upgrading to Windows Live Mail.
http://get.live.com/wlmail/overview

Once you get your email squared away, download
and install a more compatible antivirus like:
AVG free edition:
http://free.grisoft.com/doc/5390/us/frt/0?prd=aff
or
Avast free edition:
http://www.avast.com/eng/download-avast-home.html

With either of those, during the install phase you must select custom
install, and then deselect the email scanning option.

--
Gary VanderMolen, MS-MVP (WLMail)

Well I uninstalled Micro Trend Virus Program. Still can't send e-mail. I have been trying to send some messages to this
newsgroup and a couble having went thru. Now I'm running without a virus program. What next? Thanks

Your settings look fine, and I was able to connect with that server
(smtp.urhere.net).

Windows Defender does not cause this problem. The most likely culprit
is Trend Micro antivirus, even though you have it turned off. As a test,
uninstall that antivirus, reboot, then try Windows Mail again.
If no improvement, upgrade to Windows Live Mail:
http://get.live.com/wlmail/overview
--
Gary VanderMolen, MS-MVP (WLMail)


Your server has unexpectedly terminated the connection. Possible causes for this include server problems, network problems,
or a long period of inactivity. Subject 'Testing e-mail again', Account: 'Rickurhere.net', Server: 'smtp.urhere.net',
Protocol: SMTP, Port: 25, Secure(SSL): No, Error Number: 0x800CCC0F

I have been removing messages after this error message comes up so my outbox is empty. I have also tryed turning off my
antivirus program Micro Trend and turning off Windows Defender with no help in my situation. Thanks


Please post the complete error message.

--
Gary VanderMolen, MS-MVP (WLMail)


Sam

I am having trouble sending e-mail also. I get my e-mail just fine. This
problem started April 1, or I didn't notice until then, I downloaded and
installed Vista SP1 on March 30. What is my solution? Thanks

:

Have you recently updated yor VISTA to SP1?
--
Sam


:

I can receive but cannot send e-mail. Here is the error message that I get.
I've checked all of my settings and they appear to be correct.
The message could not be sent. The authentication setting might not be
correct for your outgoing e-mail [SMTP] server. For help solving this
problem, go to Help, search for "Troubleshoot Windows Mail", and read the
"I'm having problems sending e-mail" section. If you need help determining
the proper server settings, please contact your e-mail service provider.

The rejected e-mail address was 'rebecca_gripp@urscorpcom'. Subject 'test',
Account: 'mail.comcast.net', Server: 'smtp.comcast.net', Protocol: SMTP,
Server Response: '550 5.1.1 <rebecca_gripp@urscorpcom> recipient invalid
domain', Port: 25, Secure(SSL): No, Server Error: 550, Error Number:
0x800CCC79

 

[Gary VanderMolen]

Correct. That is known as the real-time antivirus protection,
which is independent of the email scanning function. For more
on this, see http://www.oehelp.com/OETips.aspx#3

 

[Rick]

One other thing. I also have Webroot Spy Sweeper, is this a potential
problem? Thanks

That is correct. Unless you want the problem with Windows Mail
to return, do not reinstall Trend Micro. Install one of the two free
antivirus products I recommended below.

Windows Mail cannot be uninstalled. When you install Windows Live
Mail, it will import your WM accounts, settings, and emails.

Also, if you switch to Windows Live Mail, you should be able to
reinstall Trend Micro, since WLM is not as sensitive to interference
from antivirus programs. However, if you do reinstall Trend Micro, be
sure to leave its email scanning feature turned off.

--
Gary VanderMolen, MS-MVP (WLMail)

Are you saying I shouldn't reinstall Micro Trend after I get things
squared away? I paid for it, but if it will cause the problem again I
will switch. Can I install Windows Live Mail without uninstalling Windows
Mail or should I uninstall Windows Live and then install Windows Live
Mail? Thanks

Since the antivirus may have corrupted your mail account,
delete that mail account, restart Windows Mail, then recreate
the account.

If still no joy, I recommend upgrading to Windows Live Mail.
http://get.live.com/wlmail/overview

Once you get your email squared away, download
and install a more compatible antivirus like:
AVG free edition:
http://free.grisoft.com/doc/5390/us/frt/0?prd=aff
or
Avast free edition:
http://www.avast.com/eng/download-avast-home.html

With either of those, during the install phase you must select custom
install, and then deselect the email scanning option.

--
Gary VanderMolen, MS-MVP (WLMail)


Well I uninstalled Micro Trend Virus Program. Still can't send e-mail.
I have been trying to send some messages to this newsgroup and a couble
having went thru. Now I'm running without a virus program. What next?
Thanks

Your settings look fine, and I was able to connect with that server
(smtp.urhere.net).

Windows Defender does not cause this problem. The most likely culprit
is Trend Micro antivirus, even though you have it turned off. As a
test,
uninstall that antivirus, reboot, then try Windows Mail again.
If no improvement, upgrade to Windows Live Mail:
http://get.live.com/wlmail/overview
--
Gary VanderMolen, MS-MVP (WLMail)


Your server has unexpectedly terminated the connection. Possible
causes for this include server problems, network problems, or a long
period of inactivity. Subject 'Testing e-mail again', Account:
'Rickurhere.net', Server: 'smtp.urhere.net', Protocol: SMTP, Port:
25, Secure(SSL): No, Error Number: 0x800CCC0F

I have been removing messages after this error message comes up so my
outbox is empty. I have also tryed turning off my antivirus program
Micro Trend and turning off Windows Defender with no help in my
situation. Thanks


Please post the complete error message.

--
Gary VanderMolen, MS-MVP (WLMail)


Sam

I am having trouble sending e-mail also. I get my e-mail just fine.
This
problem started April 1, or I didn't notice until then, I
downloaded and
installed Vista SP1 on March 30. What is my solution? Thanks

:

Have you recently updated yor VISTA to SP1?
--
Sam


:

I can receive but cannot send e-mail. Here is the error message
that I get.
I've checked all of my settings and they appear to be correct.
The message could not be sent. The authentication setting might
not be
correct for your outgoing e-mail [SMTP] server. For help solving
this
problem, go to Help, search for "Troubleshoot Windows Mail", and
read the
"I'm having problems sending e-mail" section. If you need help
determining
the proper server settings, please contact your e-mail service
provider.

The rejected e-mail address was 'rebecca_gripp@urscorpcom'.
Subject 'test',
Account: 'mail.comcast.net', Server: 'smtp.comcast.net',
Protocol: SMTP,
Server Response: '550 5.1.1 <rebecca_gripp@urscorpcom> recipient
invalid
domain', Port: 25, Secure(SSL): No, Server Error: 550, Error
Number:
0x800CCC79

 

[Gary VanderMolen]

Yes, Spy Sweeper has caused problems for many Windows Mail
users. I don't know if it affects Windows Live Mail.

--
Gary VanderMolen, MS-MVP (WLMail)

One other thing. I also have Webroot Spy Sweeper, is this a potential problem? Thanks

That is correct. Unless you want the problem with Windows Mail
to return, do not reinstall Trend Micro. Install one of the two free
antivirus products I recommended below.

Windows Mail cannot be uninstalled. When you install Windows Live
Mail, it will import your WM accounts, settings, and emails.

Also, if you switch to Windows Live Mail, you should be able to
reinstall Trend Micro, since WLM is not as sensitive to interference
from antivirus programs. However, if you do reinstall Trend Micro, be
sure to leave its email scanning feature turned off.

--
Gary VanderMolen, MS-MVP (WLMail)

Are you saying I shouldn't reinstall Micro Trend after I get things squared away? I paid for it, but if it will cause the
problem again I will switch. Can I install Windows Live Mail without uninstalling Windows Mail or should I uninstall Windows
Live and then install Windows Live Mail? Thanks

Since the antivirus may have corrupted your mail account,
delete that mail account, restart Windows Mail, then recreate
the account.

If still no joy, I recommend upgrading to Windows Live Mail.
http://get.live.com/wlmail/overview

Once you get your email squared away, download
and install a more compatible antivirus like:
AVG free edition:
http://free.grisoft.com/doc/5390/us/frt/0?prd=aff
or
Avast free edition:
http://www.avast.com/eng/download-avast-home.html

With either of those, during the install phase you must select custom
install, and then deselect the email scanning option.

--
Gary VanderMolen, MS-MVP (WLMail)


Well I uninstalled Micro Trend Virus Program. Still can't send e-mail. I have been trying to send some messages to this
newsgroup and a couble having went thru. Now I'm running without a virus program. What next? Thanks

Your settings look fine, and I was able to connect with that server
(smtp.urhere.net).

Windows Defender does not cause this problem. The most likely culprit
is Trend Micro antivirus, even though you have it turned off. As a test,
uninstall that antivirus, reboot, then try Windows Mail again.
If no improvement, upgrade to Windows Live Mail:
http://get.live.com/wlmail/overview
--
Gary VanderMolen, MS-MVP (WLMail)


Your server has unexpectedly terminated the connection. Possible causes for this include server problems, network
problems, or a long period of inactivity. Subject 'Testing e-mail again', Account: 'Rickurhere.net', Server:
'smtp.urhere.net', Protocol: SMTP, Port: 25, Secure(SSL): No, Error Number: 0x800CCC0F

I have been removing messages after this error message comes up so my outbox is empty. I have also tryed turning off my
antivirus program Micro Trend and turning off Windows Defender with no help in my situation. Thanks


Please post the complete error message.

--
Gary VanderMolen, MS-MVP (WLMail)


Sam

I am having trouble sending e-mail also. I get my e-mail just fine. This
problem started April 1, or I didn't notice until then, I downloaded and
installed Vista SP1 on March 30. What is my solution? Thanks

:

Have you recently updated yor VISTA to SP1?
--
Sam


:

I can receive but cannot send e-mail. Here is the error message that I get.
I've checked all of my settings and they appear to be correct.
The message could not be sent. The authentication setting might not be
correct for your outgoing e-mail [SMTP] server. For help solving this
problem, go to Help, search for "Troubleshoot Windows Mail", and read the
"I'm having problems sending e-mail" section. If you need help determining
the proper server settings, please contact your e-mail service provider.

The rejected e-mail address was 'rebecca_gripp@urscorpcom'. Subject 'test',
Account: 'mail.comcast.net', Server: 'smtp.comcast.net', Protocol: SMTP,
Server Response: '550 5.1.1 <rebecca_gripp@urscorpcom> recipient invalid
domain', Port: 25, Secure(SSL): No, Server Error: 550, Error Number:
0x800CCC79

 

[Rick]

Well, I uninstalled Micro Trend, deleted both my wife and my e-mail account
and deleted newsgroups. I then reinstalled both our accounts and newsgroup
account. I then downloaded Windows Live. I tried sending a e-mail and it
wouldn't leave the outbox.

Yes, Spy Sweeper has caused problems for many Windows Mail
users. I don't know if it affects Windows Live Mail.

--
Gary VanderMolen, MS-MVP (WLMail)

One other thing. I also have Webroot Spy Sweeper, is this a potential
problem? Thanks

That is correct. Unless you want the problem with Windows Mail
to return, do not reinstall Trend Micro. Install one of the two free
antivirus products I recommended below.

Windows Mail cannot be uninstalled. When you install Windows Live
Mail, it will import your WM accounts, settings, and emails.

Also, if you switch to Windows Live Mail, you should be able to
reinstall Trend Micro, since WLM is not as sensitive to interference
from antivirus programs. However, if you do reinstall Trend Micro, be
sure to leave its email scanning feature turned off.

--
Gary VanderMolen, MS-MVP (WLMail)


Are you saying I shouldn't reinstall Micro Trend after I get things
squared away? I paid for it, but if it will cause the problem again I
will switch. Can I install Windows Live Mail without uninstalling
Windows Mail or should I uninstall Windows Live and then install
Windows Live Mail? Thanks

Since the antivirus may have corrupted your mail account,
delete that mail account, restart Windows Mail, then recreate
the account.

If still no joy, I recommend upgrading to Windows Live Mail.
http://get.live.com/wlmail/overview

Once you get your email squared away, download
and install a more compatible antivirus like:
AVG free edition:
http://free.grisoft.com/doc/5390/us/frt/0?prd=aff
or
Avast free edition:
http://www.avast.com/eng/download-avast-home.html

With either of those, during the install phase you must select custom
install, and then deselect the email scanning option.

--
Gary VanderMolen, MS-MVP (WLMail)


Well I uninstalled Micro Trend Virus Program. Still can't send
e-mail. I have been trying to send some messages to this newsgroup
and a couble having went thru. Now I'm running without a virus
program. What next? Thanks

Your settings look fine, and I was able to connect with that server
(smtp.urhere.net).

Windows Defender does not cause this problem. The most likely
culprit
is Trend Micro antivirus, even though you have it turned off. As a
test,
uninstall that antivirus, reboot, then try Windows Mail again.
If no improvement, upgrade to Windows Live Mail:
http://get.live.com/wlmail/overview
--
Gary VanderMolen, MS-MVP (WLMail)


Your server has unexpectedly terminated the connection. Possible
causes for this include server problems, network problems, or a
long period of inactivity. Subject 'Testing e-mail again', Account:
'Rickurhere.net', Server: 'smtp.urhere.net', Protocol: SMTP, Port:
25, Secure(SSL): No, Error Number: 0x800CCC0F

I have been removing messages after this error message comes up so
my outbox is empty. I have also tryed turning off my antivirus
program Micro Trend and turning off Windows Defender with no help
in my situation. Thanks


Please post the complete error message.

--
Gary VanderMolen, MS-MVP (WLMail)


Sam

I am having trouble sending e-mail also. I get my e-mail just
fine. This
problem started April 1, or I didn't notice until then, I
downloaded and
installed Vista SP1 on March 30. What is my solution? Thanks

:

Have you recently updated yor VISTA to SP1?
--
Sam


:

I can receive but cannot send e-mail. Here is the error
message that I get.
I've checked all of my settings and they appear to be correct.
The message could not be sent. The authentication setting
might not be
correct for your outgoing e-mail [SMTP] server. For help
solving this
problem, go to Help, search for "Troubleshoot Windows Mail",
and read the
"I'm having problems sending e-mail" section. If you need help
determining
the proper server settings, please contact your e-mail service
provider.

The rejected e-mail address was 'rebecca_gripp@urscorpcom'.
Subject 'test',
Account: 'mail.comcast.net', Server: 'smtp.comcast.net',
Protocol: SMTP,
Server Response: '550 5.1.1 <rebecca_gripp@urscorpcom>
recipient invalid
domain', Port: 25, Secure(SSL): No, Server Error: 550, Error
Number:
0x800CCC79

 

[Rick]

Forgot to add error message in last post. Also when I send a post, it sets
in my outbox for a good 15 seconds before it goes out. It didn't use to do
this.

Your server has unexpectedly terminated the connection. Possible causes for
this include server problems, network problems, or a long period of
inactivity.

Subject 'Test again'
Server: 'smtp.urhere.net'
Windows Live Mail Error ID: 0x800CCC0F
Protocol: SMTP
Port: 25
Secure(SSL): No

Well, I uninstalled Micro Trend, deleted both my wife and my e-mail
account and deleted newsgroups. I then reinstalled both our accounts and
newsgroup account. I then downloaded Windows Live. I tried sending a
e-mail and it wouldn't leave the outbox.

Yes, Spy Sweeper has caused problems for many Windows Mail
users. I don't know if it affects Windows Live Mail.

--
Gary VanderMolen, MS-MVP (WLMail)

One other thing. I also have Webroot Spy Sweeper, is this a potential
problem? Thanks


That is correct. Unless you want the problem with Windows Mail
to return, do not reinstall Trend Micro. Install one of the two free
antivirus products I recommended below.

Windows Mail cannot be uninstalled. When you install Windows Live
Mail, it will import your WM accounts, settings, and emails.

Also, if you switch to Windows Live Mail, you should be able to
reinstall Trend Micro, since WLM is not as sensitive to interference
from antivirus programs. However, if you do reinstall Trend Micro, be
sure to leave its email scanning feature turned off.

--
Gary VanderMolen, MS-MVP (WLMail)


Are you saying I shouldn't reinstall Micro Trend after I get things
squared away? I paid for it, but if it will cause the problem again I
will switch. Can I install Windows Live Mail without uninstalling
Windows Mail or should I uninstall Windows Live and then install
Windows Live Mail? Thanks

Since the antivirus may have corrupted your mail account,
delete that mail account, restart Windows Mail, then recreate
the account.

If still no joy, I recommend upgrading to Windows Live Mail.
http://get.live.com/wlmail/overview

Once you get your email squared away, download
and install a more compatible antivirus like:
AVG free edition:
http://free.grisoft.com/doc/5390/us/frt/0?prd=aff
or
Avast free edition:
http://www.avast.com/eng/download-avast-home.html

With either of those, during the install phase you must select custom
install, and then deselect the email scanning option.

--
Gary VanderMolen, MS-MVP (WLMail)


Well I uninstalled Micro Trend Virus Program. Still can't send
e-mail. I have been trying to send some messages to this newsgroup
and a couble having went thru. Now I'm running without a virus
program. What next? Thanks

Your settings look fine, and I was able to connect with that server
(smtp.urhere.net).

Windows Defender does not cause this problem. The most likely
culprit
is Trend Micro antivirus, even though you have it turned off. As a
test,
uninstall that antivirus, reboot, then try Windows Mail again.
If no improvement, upgrade to Windows Live Mail:
http://get.live.com/wlmail/overview
--
Gary VanderMolen, MS-MVP (WLMail)


Your server has unexpectedly terminated the connection. Possible
causes for this include server problems, network problems, or a
long period of inactivity. Subject 'Testing e-mail again',
Account: 'Rickurhere.net', Server: 'smtp.urhere.net', Protocol:
SMTP, Port: 25, Secure(SSL): No, Error Number: 0x800CCC0F

I have been removing messages after this error message comes up so
my outbox is empty. I have also tryed turning off my antivirus
program Micro Trend and turning off Windows Defender with no help
in my situation. Thanks


Please post the complete error message.

--
Gary VanderMolen, MS-MVP (WLMail)


Sam

I am having trouble sending e-mail also. I get my e-mail just
fine. This
problem started April 1, or I didn't notice until then, I
downloaded and
installed Vista SP1 on March 30. What is my solution? Thanks

:

Have you recently updated yor VISTA to SP1?
--
Sam


:

I can receive but cannot send e-mail. Here is the error
message that I get.
I've checked all of my settings and they appear to be
correct.
The message could not be sent. The authentication setting
might not be
correct for your outgoing e-mail [SMTP] server. For help
solving this
problem, go to Help, search for "Troubleshoot Windows Mail",
and read the
"I'm having problems sending e-mail" section. If you need
help determining
the proper server settings, please contact your e-mail
service provider.

The rejected e-mail address was 'rebecca_gripp@urscorpcom'.
Subject 'test',
Account: 'mail.comcast.net', Server: 'smtp.comcast.net',
Protocol: SMTP,
Server Response: '550 5.1.1 <rebecca_gripp@urscorpcom>
recipient invalid
domain', Port: 25, Secure(SSL): No, Server Error: 550, Error
Number:
0x800CCC79

 

[Gary VanderMolen]

WLM and WM are essentially giving the same error message.
The only possible remaining culprit is Spy Sweeper. You know
the drill.

--
Gary VanderMolen, MS-MVP (WLMail)

Forgot to add error message in last post. Also when I send a post, it sets in my outbox for a good 15 seconds before it goes
out. It didn't use to do this.

Your server has unexpectedly terminated the connection. Possible causes for this include server problems, network problems, or a
long period of inactivity.

Subject 'Test again'
Server: 'smtp.urhere.net'
Windows Live Mail Error ID: 0x800CCC0F
Protocol: SMTP
Port: 25
Secure(SSL): No

Well, I uninstalled Micro Trend, deleted both my wife and my e-mail account and deleted newsgroups. I then reinstalled both our
accounts and newsgroup account. I then downloaded Windows Live. I tried sending a e-mail and it wouldn't leave the outbox.

Yes, Spy Sweeper has caused problems for many Windows Mail
users. I don't know if it affects Windows Live Mail.

--
Gary VanderMolen, MS-MVP (WLMail)


One other thing. I also have Webroot Spy Sweeper, is this a potential problem? Thanks


That is correct. Unless you want the problem with Windows Mail
to return, do not reinstall Trend Micro. Install one of the two free
antivirus products I recommended below.

Windows Mail cannot be uninstalled. When you install Windows Live
Mail, it will import your WM accounts, settings, and emails.

Also, if you switch to Windows Live Mail, you should be able to
reinstall Trend Micro, since WLM is not as sensitive to interference
from antivirus programs. However, if you do reinstall Trend Micro, be
sure to leave its email scanning feature turned off.

--
Gary VanderMolen, MS-MVP (WLMail)


Are you saying I shouldn't reinstall Micro Trend after I get things squared away? I paid for it, but if it will cause the
problem again I will switch. Can I install Windows Live Mail without uninstalling Windows Mail or should I uninstall
Windows Live and then install Windows Live Mail? Thanks

Since the antivirus may have corrupted your mail account,
delete that mail account, restart Windows Mail, then recreate
the account.

If still no joy, I recommend upgrading to Windows Live Mail.
http://get.live.com/wlmail/overview

Once you get your email squared away, download
and install a more compatible antivirus like:
AVG free edition:
http://free.grisoft.com/doc/5390/us/frt/0?prd=aff
or
Avast free edition:
http://www.avast.com/eng/download-avast-home.html

With either of those, during the install phase you must select custom
install, and then deselect the email scanning option.

--
Gary VanderMolen, MS-MVP (WLMail)


Well I uninstalled Micro Trend Virus Program. Still can't send e-mail. I have been trying to send some messages to this
newsgroup and a couble having went thru. Now I'm running without a virus program. What next? Thanks

Your settings look fine, and I was able to connect with that server
(smtp.urhere.net).

Windows Defender does not cause this problem. The most likely culprit
is Trend Micro antivirus, even though you have it turned off. As a test,
uninstall that antivirus, reboot, then try Windows Mail again.
If no improvement, upgrade to Windows Live Mail:
http://get.live.com/wlmail/overview
--
Gary VanderMolen, MS-MVP (WLMail)


Your server has unexpectedly terminated the connection. Possible causes for this include server problems, network
problems, or a long period of inactivity. Subject 'Testing e-mail again', Account: 'Rickurhere.net', Server:
'smtp.urhere.net', Protocol: SMTP, Port: 25, Secure(SSL): No, Error Number: 0x800CCC0F

I have been removing messages after this error message comes up so my outbox is empty. I have also tryed turning off my
antivirus program Micro Trend and turning off Windows Defender with no help in my situation. Thanks


Please post the complete error message.

--
Gary VanderMolen, MS-MVP (WLMail)


Sam

I am having trouble sending e-mail also. I get my e-mail just fine. This
problem started April 1, or I didn't notice until then, I downloaded and
installed Vista SP1 on March 30. What is my solution? Thanks

:

Have you recently updated yor VISTA to SP1?
--
Sam


:

I can receive but cannot send e-mail. Here is the error message that I get.
I've checked all of my settings and they appear to be correct.
The message could not be sent. The authentication setting might not be
correct for your outgoing e-mail [SMTP] server. For help solving this
problem, go to Help, search for "Troubleshoot Windows Mail", and read the
"I'm having problems sending e-mail" section. If you need help determining
the proper server settings, please contact your e-mail service provider.

The rejected e-mail address was 'rebecca_gripp@urscorpcom'. Subject 'test',
Account: 'mail.comcast.net', Server: 'smtp.comcast.net', Protocol: SMTP,
Server Response: '550 5.1.1 <rebecca_gripp@urscorpcom> recipient invalid
domain', Port: 25, Secure(SSL): No, Server Error: 550, Error Number:
0x800CCC79

 

[Rick]

I'm not going to relax yet, but I think you found the culprit. I didn't
uninstall Spy Sweeper but just exited it. I didn't remove and reinstall my
accounts. Sent a few messages and everything seems to be working fine NOW.
So lets say, as of now, all is back to fine. So far I do like the setup in
Windows Live Mail. Thanks
PS I'll see if this message sets in the outbox for 15 seconds before
sending.

WLM and WM are essentially giving the same error message.
The only possible remaining culprit is Spy Sweeper. You know
the drill.

--
Gary VanderMolen, MS-MVP (WLMail)

Forgot to add error message in last post. Also when I send a post, it
sets in my outbox for a good 15 seconds before it goes out. It didn't
use to do this.

Your server has unexpectedly terminated the connection. Possible causes
for this include server problems, network problems, or a long period of
inactivity.

Subject 'Test again'
Server: 'smtp.urhere.net'
Windows Live Mail Error ID: 0x800CCC0F
Protocol: SMTP
Port: 25
Secure(SSL): No

Well, I uninstalled Micro Trend, deleted both my wife and my e-mail
account and deleted newsgroups. I then reinstalled both our accounts and
newsgroup account. I then downloaded Windows Live. I tried sending a
e-mail and it wouldn't leave the outbox.


Yes, Spy Sweeper has caused problems for many Windows Mail
users. I don't know if it affects Windows Live Mail.

--
Gary VanderMolen, MS-MVP (WLMail)


One other thing. I also have Webroot Spy Sweeper, is this a potential
problem? Thanks


That is correct. Unless you want the problem with Windows Mail
to return, do not reinstall Trend Micro. Install one of the two free
antivirus products I recommended below.

Windows Mail cannot be uninstalled. When you install Windows Live
Mail, it will import your WM accounts, settings, and emails.

Also, if you switch to Windows Live Mail, you should be able to
reinstall Trend Micro, since WLM is not as sensitive to interference
from antivirus programs. However, if you do reinstall Trend Micro, be
sure to leave its email scanning feature turned off.

--
Gary VanderMolen, MS-MVP (WLMail)


Are you saying I shouldn't reinstall Micro Trend after I get things
squared away? I paid for it, but if it will cause the problem again
I will switch. Can I install Windows Live Mail without uninstalling
Windows Mail or should I uninstall Windows Live and then install
Windows Live Mail? Thanks

Since the antivirus may have corrupted your mail account,
delete that mail account, restart Windows Mail, then recreate
the account.

If still no joy, I recommend upgrading to Windows Live Mail.
http://get.live.com/wlmail/overview

Once you get your email squared away, download
and install a more compatible antivirus like:
AVG free edition:
http://free.grisoft.com/doc/5390/us/frt/0?prd=aff
or
Avast free edition:
http://www.avast.com/eng/download-avast-home.html

With either of those, during the install phase you must select
custom
install, and then deselect the email scanning option.

--
Gary VanderMolen, MS-MVP (WLMail)


Well I uninstalled Micro Trend Virus Program. Still can't send
e-mail. I have been trying to send some messages to this newsgroup
and a couble having went thru. Now I'm running without a virus
program. What next? Thanks

Your settings look fine, and I was able to connect with that
server
(smtp.urhere.net).

Windows Defender does not cause this problem. The most likely
culprit
is Trend Micro antivirus, even though you have it turned off. As
a test,
uninstall that antivirus, reboot, then try Windows Mail again.
If no improvement, upgrade to Windows Live Mail:
http://get.live.com/wlmail/overview
--
Gary VanderMolen, MS-MVP (WLMail)


Your server has unexpectedly terminated the connection. Possible
causes for this include server problems, network problems, or a
long period of inactivity. Subject 'Testing e-mail again',
Account: 'Rickurhere.net', Server: 'smtp.urhere.net', Protocol:
SMTP, Port: 25, Secure(SSL): No, Error Number: 0x800CCC0F

I have been removing messages after this error message comes up
so my outbox is empty. I have also tryed turning off my
antivirus program Micro Trend and turning off Windows Defender
with no help in my situation. Thanks


Please post the complete error message.

--
Gary VanderMolen, MS-MVP (WLMail)


Sam

I am having trouble sending e-mail also. I get my e-mail just
fine. This
problem started April 1, or I didn't notice until then, I
downloaded and
installed Vista SP1 on March 30. What is my solution? Thanks

:

Have you recently updated yor VISTA to SP1?
--
Sam


:

I can receive but cannot send e-mail. Here is the error
message that I get.
I've checked all of my settings and they appear to be
correct.
The message could not be sent. The authentication setting
might not be
correct for your outgoing e-mail [SMTP] server. For help
solving this
problem, go to Help, search for "Troubleshoot Windows
Mail", and read the
"I'm having problems sending e-mail" section. If you need
help determining
the proper server settings, please contact your e-mail
service provider.

The rejected e-mail address was 'rebecca_gripp@urscorpcom'.
Subject 'test',
Account: 'mail.comcast.net', Server: 'smtp.comcast.net',
Protocol: SMTP,
Server Response: '550 5.1.1 <rebecca_gripp@urscorpcom>
recipient invalid
domain', Port: 25, Secure(SSL): No, Server Error: 550,
Error Number:
0x800CCC79

 

[Gary VanderMolen]

Thanks for your feedback.
I seem to recall that someone mentioned that Spy Sweeper has a setting
to ignore email. That may work for you.

--
Gary VanderMolen, MS-MVP (WLMail)

I'm not going to relax yet, but I think you found the culprit. I didn't uninstall Spy Sweeper but just exited it. I didn't
remove and reinstall my accounts. Sent a few messages and everything seems to be working fine NOW. So lets say, as of now, all
is back to fine. So far I do like the setup in Windows Live Mail. Thanks
PS I'll see if this message sets in the outbox for 15 seconds before sending.

WLM and WM are essentially giving the same error message.
The only possible remaining culprit is Spy Sweeper. You know
the drill.

--
Gary VanderMolen, MS-MVP (WLMail)

Forgot to add error message in last post. Also when I send a post, it sets in my outbox for a good 15 seconds before it goes
out. It didn't use to do this.

Your server has unexpectedly terminated the connection. Possible causes for this include server problems, network problems, or
a long period of inactivity.

Subject 'Test again'
Server: 'smtp.urhere.net'
Windows Live Mail Error ID: 0x800CCC0F
Protocol: SMTP
Port: 25
Secure(SSL): No

Well, I uninstalled Micro Trend, deleted both my wife and my e-mail account and deleted newsgroups. I then reinstalled both
our accounts and newsgroup account. I then downloaded Windows Live. I tried sending a e-mail and it wouldn't leave the
outbox.


Yes, Spy Sweeper has caused problems for many Windows Mail
users. I don't know if it affects Windows Live Mail.

--
Gary VanderMolen, MS-MVP (WLMail)


One other thing. I also have Webroot Spy Sweeper, is this a potential problem? Thanks


That is correct. Unless you want the problem with Windows Mail
to return, do not reinstall Trend Micro. Install one of the two free
antivirus products I recommended below.

Windows Mail cannot be uninstalled. When you install Windows Live
Mail, it will import your WM accounts, settings, and emails.

Also, if you switch to Windows Live Mail, you should be able to
reinstall Trend Micro, since WLM is not as sensitive to interference
from antivirus programs. However, if you do reinstall Trend Micro, be
sure to leave its email scanning feature turned off.

--
Gary VanderMolen, MS-MVP (WLMail)


Are you saying I shouldn't reinstall Micro Trend after I get things squared away? I paid for it, but if it will cause the
problem again I will switch. Can I install Windows Live Mail without uninstalling Windows Mail or should I uninstall
Windows Live and then install Windows Live Mail? Thanks

Since the antivirus may have corrupted your mail account,
delete that mail account, restart Windows Mail, then recreate
the account.

If still no joy, I recommend upgrading to Windows Live Mail.
http://get.live.com/wlmail/overview

Once you get your email squared away, download
and install a more compatible antivirus like:
AVG free edition:
http://free.grisoft.com/doc/5390/us/frt/0?prd=aff
or
Avast free edition:
http://www.avast.com/eng/download-avast-home.html

With either of those, during the install phase you must select custom
install, and then deselect the email scanning option.

--
Gary VanderMolen, MS-MVP (WLMail)


Well I uninstalled Micro Trend Virus Program. Still can't send e-mail. I have been trying to send some messages to this
newsgroup and a couble having went thru. Now I'm running without a virus program. What next? Thanks

Your settings look fine, and I was able to connect with that server
(smtp.urhere.net).

Windows Defender does not cause this problem. The most likely culprit
is Trend Micro antivirus, even though you have it turned off. As a test,
uninstall that antivirus, reboot, then try Windows Mail again.
If no improvement, upgrade to Windows Live Mail:
http://get.live.com/wlmail/overview
--
Gary VanderMolen, MS-MVP (WLMail)


Your server has unexpectedly terminated the connection. Possible causes for this include server problems, network
problems, or a long period of inactivity. Subject 'Testing e-mail again', Account: 'Rickurhere.net', Server:
'smtp.urhere.net', Protocol: SMTP, Port: 25, Secure(SSL): No, Error Number: 0x800CCC0F

I have been removing messages after this error message comes up so my outbox is empty. I have also tryed turning off
my antivirus program Micro Trend and turning off Windows Defender with no help in my situation. Thanks


Please post the complete error message.

--
Gary VanderMolen, MS-MVP (WLMail)


Sam

I am having trouble sending e-mail also. I get my e-mail just fine. This
problem started April 1, or I didn't notice until then, I downloaded and
installed Vista SP1 on March 30. What is my solution? Thanks

:

Have you recently updated yor VISTA to SP1?
--
Sam


:

I can receive but cannot send e-mail. Here is the error message that I get.
I've checked all of my settings and they appear to be correct.
The message could not be sent. The authentication setting might not be
correct for your outgoing e-mail [SMTP] server. For help solving this
problem, go to Help, search for "Troubleshoot Windows Mail", and read the
"I'm having problems sending e-mail" section. If you need help determining
the proper server settings, please contact your e-mail service provider.

The rejected e-mail address was 'rebecca_gripp@urscorpcom'. Subject 'test',
Account: 'mail.comcast.net', Server: 'smtp.comcast.net', Protocol: SMTP,
Server Response: '550 5.1.1 <rebecca_gripp@urscorpcom> recipient invalid
domain', Port: 25, Secure(SSL): No, Server Error: 550, Error Number:
0x800CCC79

 

[Rick]

Won't Windows Defender take care of Spyware? If so I think I will uninstall
Webroot Spy Sweeper, it doesn't give me the option to turn off e-mail
scanning, and run Window Defender. Thanks

Thanks for your feedback.
I seem to recall that someone mentioned that Spy Sweeper has a setting
to ignore email. That may work for you.

--
Gary VanderMolen, MS-MVP (WLMail)

I'm not going to relax yet, but I think you found the culprit. I didn't
uninstall Spy Sweeper but just exited it. I didn't remove and reinstall
my accounts. Sent a few messages and everything seems to be working fine
NOW. So lets say, as of now, all is back to fine. So far I do like the
setup in Windows Live Mail. Thanks
PS I'll see if this message sets in the outbox for 15 seconds before
sending.

WLM and WM are essentially giving the same error message.
The only possible remaining culprit is Spy Sweeper. You know
the drill.

--
Gary VanderMolen, MS-MVP (WLMail)


Forgot to add error message in last post. Also when I send a post, it
sets in my outbox for a good 15 seconds before it goes out. It didn't
use to do this.

Your server has unexpectedly terminated the connection. Possible causes
for this include server problems, network problems, or a long period of
inactivity.

Subject 'Test again'
Server: 'smtp.urhere.net'
Windows Live Mail Error ID: 0x800CCC0F
Protocol: SMTP
Port: 25
Secure(SSL): No

Well, I uninstalled Micro Trend, deleted both my wife and my e-mail
account and deleted newsgroups. I then reinstalled both our accounts
and newsgroup account. I then downloaded Windows Live. I tried
sending a e-mail and it wouldn't leave the outbox.


Yes, Spy Sweeper has caused problems for many Windows Mail
users. I don't know if it affects Windows Live Mail.

--
Gary VanderMolen, MS-MVP (WLMail)


One other thing. I also have Webroot Spy Sweeper, is this a
potential problem? Thanks


That is correct. Unless you want the problem with Windows Mail
to return, do not reinstall Trend Micro. Install one of the two
free
antivirus products I recommended below.

Windows Mail cannot be uninstalled. When you install Windows Live
Mail, it will import your WM accounts, settings, and emails.

Also, if you switch to Windows Live Mail, you should be able to
reinstall Trend Micro, since WLM is not as sensitive to
interference
from antivirus programs. However, if you do reinstall Trend Micro,
be
sure to leave its email scanning feature turned off.

--
Gary VanderMolen, MS-MVP (WLMail)


Are you saying I shouldn't reinstall Micro Trend after I get
things squared away? I paid for it, but if it will cause the
problem again I will switch. Can I install Windows Live Mail
without uninstalling Windows Mail or should I uninstall Windows
Live and then install Windows Live Mail? Thanks

Since the antivirus may have corrupted your mail account,
delete that mail account, restart Windows Mail, then recreate
the account.

If still no joy, I recommend upgrading to Windows Live Mail.
http://get.live.com/wlmail/overview

Once you get your email squared away, download
and install a more compatible antivirus like:
AVG free edition:
http://free.grisoft.com/doc/5390/us/frt/0?prd=aff
or
Avast free edition:
http://www.avast.com/eng/download-avast-home.html

With either of those, during the install phase you must select
custom
install, and then deselect the email scanning option.

--
Gary VanderMolen, MS-MVP (WLMail)


Well I uninstalled Micro Trend Virus Program. Still can't send
e-mail. I have been trying to send some messages to this
newsgroup and a couble having went thru. Now I'm running without
a virus program. What next? Thanks

Your settings look fine, and I was able to connect with that
server
(smtp.urhere.net).

Windows Defender does not cause this problem. The most likely
culprit
is Trend Micro antivirus, even though you have it turned off.
As a test,
uninstall that antivirus, reboot, then try Windows Mail again.
If no improvement, upgrade to Windows Live Mail:
http://get.live.com/wlmail/overview
--
Gary VanderMolen, MS-MVP (WLMail)


Your server has unexpectedly terminated the connection.
Possible causes for this include server problems, network
problems, or a long period of inactivity. Subject 'Testing
e-mail again', Account: 'Rickurhere.net', Server:
'smtp.urhere.net', Protocol: SMTP, Port: 25, Secure(SSL): No,
Error Number: 0x800CCC0F

I have been removing messages after this error message comes
up so my outbox is empty. I have also tryed turning off my
antivirus program Micro Trend and turning off Windows Defender
with no help in my situation. Thanks


Please post the complete error message.

--
Gary VanderMolen, MS-MVP (WLMail)


message
Sam

I am having trouble sending e-mail also. I get my e-mail
just fine. This
problem started April 1, or I didn't notice until then, I
downloaded and
installed Vista SP1 on March 30. What is my solution? Thanks

:

Have you recently updated yor VISTA to SP1?
--
Sam


:

I can receive but cannot send e-mail. Here is the error
message that I get.
I've checked all of my settings and they appear to be
correct.
The message could not be sent. The authentication setting
might not be
correct for your outgoing e-mail [SMTP] server. For help
solving this
problem, go to Help, search for "Troubleshoot Windows
Mail", and read the
"I'm having problems sending e-mail" section. If you need
help determining
the proper server settings, please contact your e-mail
service provider.

The rejected e-mail address was
'rebecca_gripp@urscorpcom'. Subject 'test',
Account: 'mail.comcast.net', Server: 'smtp.comcast.net',
Protocol: SMTP,
Server Response: '550 5.1.1 <rebecca_gripp@urscorpcom>
recipient invalid
domain', Port: 25, Secure(SSL): No, Server Error: 550,
Error Number:
0x800CCC79

 

[Guest]

Windows Defender tries to take care of spyware, but it's not known
for doing a very good job at it. You can have more that one
antispyware program installed at a time without problems if you pick
only some that run well with Windows Mail; the two I've been using
for months are:

http://www.safer-networking.org/en/spybotsd/index.html

http://www.lavasoftusa.com/single/trialpay.php

Won't Windows Defender take care of Spyware? If so I think I will
uninstall Webroot Spy Sweeper, it doesn't give me the option to turn off
e-mail scanning, and run Window Defender. Thanks

Thanks for your feedback.
I seem to recall that someone mentioned that Spy Sweeper has a setting
to ignore email. That may work for you.

--
Gary VanderMolen, MS-MVP (WLMail)

I'm not going to relax yet, but I think you found the culprit. I didn't
uninstall Spy Sweeper but just exited it. I didn't remove and reinstall
my accounts. Sent a few messages and everything seems to be working fine
NOW. So lets say, as of now, all is back to fine. So far I do like the
setup in Windows Live Mail. Thanks
PS I'll see if this message sets in the outbox for 15 seconds before
sending.

WLM and WM are essentially giving the same error message.
The only possible remaining culprit is Spy Sweeper. You know
the drill.

--
Gary VanderMolen, MS-MVP (WLMail)


Forgot to add error message in last post. Also when I send a post, it
sets in my outbox for a good 15 seconds before it goes out. It didn't
use to do this.

Your server has unexpectedly terminated the connection. Possible
causes for this include server problems, network problems, or a long
period of inactivity.

Subject 'Test again'
Server: 'smtp.urhere.net'
Windows Live Mail Error ID: 0x800CCC0F
Protocol: SMTP
Port: 25
Secure(SSL): No

Well, I uninstalled Micro Trend, deleted both my wife and my e-mail
account and deleted newsgroups. I then reinstalled both our accounts
and newsgroup account. I then downloaded Windows Live. I tried
sending a e-mail and it wouldn't leave the outbox.


Yes, Spy Sweeper has caused problems for many Windows Mail
users. I don't know if it affects Windows Live Mail.

--
Gary VanderMolen, MS-MVP (WLMail)


One other thing. I also have Webroot Spy Sweeper, is this a
potential problem? Thanks


That is correct. Unless you want the problem with Windows Mail
to return, do not reinstall Trend Micro. Install one of the two
free
antivirus products I recommended below.

Windows Mail cannot be uninstalled. When you install Windows Live
Mail, it will import your WM accounts, settings, and emails.

Also, if you switch to Windows Live Mail, you should be able to
reinstall Trend Micro, since WLM is not as sensitive to
interference
from antivirus programs. However, if you do reinstall Trend Micro,
be
sure to leave its email scanning feature turned off.

--
Gary VanderMolen, MS-MVP (WLMail)


Are you saying I shouldn't reinstall Micro Trend after I get
things squared away? I paid for it, but if it will cause the
problem again I will switch. Can I install Windows Live Mail
without uninstalling Windows Mail or should I uninstall Windows
Live and then install Windows Live Mail? Thanks

Since the antivirus may have corrupted your mail account,
delete that mail account, restart Windows Mail, then recreate
the account.

If still no joy, I recommend upgrading to Windows Live Mail.
http://get.live.com/wlmail/overview

Once you get your email squared away, download
and install a more compatible antivirus like:
AVG free edition:
http://free.grisoft.com/doc/5390/us/frt/0?prd=aff
or
Avast free edition:
http://www.avast.com/eng/download-avast-home.html

With either of those, during the install phase you must select
custom
install, and then deselect the email scanning option.

--
Gary VanderMolen, MS-MVP (WLMail)


Well I uninstalled Micro Trend Virus Program. Still can't send
e-mail. I have been trying to send some messages to this
newsgroup and a couble having went thru. Now I'm running
without a virus program. What next? Thanks

Your settings look fine, and I was able to connect with that
server
(smtp.urhere.net).

Windows Defender does not cause this problem. The most likely
culprit
is Trend Micro antivirus, even though you have it turned off.
As a test,
uninstall that antivirus, reboot, then try Windows Mail again.
If no improvement, upgrade to Windows Live Mail:
http://get.live.com/wlmail/overview
--
Gary VanderMolen, MS-MVP (WLMail)


Your server has unexpectedly terminated the connection.
Possible causes for this include server problems, network
problems, or a long period of inactivity. Subject 'Testing
e-mail again', Account: 'Rickurhere.net', Server:
'smtp.urhere.net', Protocol: SMTP, Port: 25, Secure(SSL): No,
Error Number: 0x800CCC0F

I have been removing messages after this error message comes
up so my outbox is empty. I have also tryed turning off my
antivirus program Micro Trend and turning off Windows
Defender with no help in my situation. Thanks


Please post the complete error message.

--
Gary VanderMolen, MS-MVP (WLMail)


message
Sam

I am having trouble sending e-mail also. I get my e-mail
just fine. This
problem started April 1, or I didn't notice until then, I
downloaded and
installed Vista SP1 on March 30. What is my solution?
Thanks

:

Have you recently updated yor VISTA to SP1?
--
Sam


:

I can receive but cannot send e-mail. Here is the error
message that I get.
I've checked all of my settings and they appear to be
correct.
The message could not be sent. The authentication
setting might not be
correct for your outgoing e-mail [SMTP] server. For help
solving this
problem, go to Help, search for "Troubleshoot Windows
Mail", and read the
"I'm having problems sending e-mail" section. If you
need help determining
the proper server settings, please contact your e-mail
service provider.

The rejected e-mail address was
'rebecca_gripp@urscorpcom'. Subject 'test',
Account: 'mail.comcast.net', Server: 'smtp.comcast.net',
Protocol: SMTP,
Server Response: '550 5.1.1 <rebecca_gripp@urscorpcom>
recipient invalid
domain', Port: 25, Secure(SSL): No, Server Error: 550,
Error Number:
0x800CCC79

 

[Gary VanderMolen]

Windows Defender is all I use for spyware. It's 100% compatible!

--
Gary VanderMolen, MS-MVP (WLMail)

Won't Windows Defender take care of Spyware? If so I think I will uninstall Webroot Spy Sweeper, it doesn't give me the option
to turn off e-mail scanning, and run Window Defender. Thanks

Thanks for your feedback.
I seem to recall that someone mentioned that Spy Sweeper has a setting
to ignore email. That may work for you.

--
Gary VanderMolen, MS-MVP (WLMail)

I'm not going to relax yet, but I think you found the culprit. I didn't uninstall Spy Sweeper but just exited it. I didn't
remove and reinstall my accounts. Sent a few messages and everything seems to be working fine NOW. So lets say, as of now, all
is back to fine. So far I do like the setup in Windows Live Mail. Thanks
PS I'll see if this message sets in the outbox for 15 seconds before sending.

WLM and WM are essentially giving the same error message.
The only possible remaining culprit is Spy Sweeper. You know
the drill.

--
Gary VanderMolen, MS-MVP (WLMail)


Forgot to add error message in last post. Also when I send a post, it sets in my outbox for a good 15 seconds before it goes
out. It didn't use to do this.

Your server has unexpectedly terminated the connection. Possible causes for this include server problems, network problems,
or a long period of inactivity.

Subject 'Test again'
Server: 'smtp.urhere.net'
Windows Live Mail Error ID: 0x800CCC0F
Protocol: SMTP
Port: 25
Secure(SSL): No

Well, I uninstalled Micro Trend, deleted both my wife and my e-mail account and deleted newsgroups. I then reinstalled both
our accounts and newsgroup account. I then downloaded Windows Live. I tried sending a e-mail and it wouldn't leave the
outbox.


Yes, Spy Sweeper has caused problems for many Windows Mail
users. I don't know if it affects Windows Live Mail.

--
Gary VanderMolen, MS-MVP (WLMail)


One other thing. I also have Webroot Spy Sweeper, is this a potential problem? Thanks


That is correct. Unless you want the problem with Windows Mail
to return, do not reinstall Trend Micro. Install one of the two free
antivirus products I recommended below.

Windows Mail cannot be uninstalled. When you install Windows Live
Mail, it will import your WM accounts, settings, and emails.

Also, if you switch to Windows Live Mail, you should be able to
reinstall Trend Micro, since WLM is not as sensitive to interference
from antivirus programs. However, if you do reinstall Trend Micro, be
sure to leave its email scanning feature turned off.

--
Gary VanderMolen, MS-MVP (WLMail)


Are you saying I shouldn't reinstall Micro Trend after I get things squared away? I paid for it, but if it will cause
the problem again I will switch. Can I install Windows Live Mail without uninstalling Windows Mail or should I
uninstall Windows Live and then install Windows Live Mail? Thanks

Since the antivirus may have corrupted your mail account,
delete that mail account, restart Windows Mail, then recreate
the account.

If still no joy, I recommend upgrading to Windows Live Mail.
http://get.live.com/wlmail/overview

Once you get your email squared away, download
and install a more compatible antivirus like:
AVG free edition:
http://free.grisoft.com/doc/5390/us/frt/0?prd=aff
or
Avast free edition:
http://www.avast.com/eng/download-avast-home.html

With either of those, during the install phase you must select custom
install, and then deselect the email scanning option.

--
Gary VanderMolen, MS-MVP (WLMail)


Well I uninstalled Micro Trend Virus Program. Still can't send e-mail. I have been trying to send some messages to
this newsgroup and a couble having went thru. Now I'm running without a virus program. What next? Thanks

Your settings look fine, and I was able to connect with that server
(smtp.urhere.net).

Windows Defender does not cause this problem. The most likely culprit
is Trend Micro antivirus, even though you have it turned off. As a test,
uninstall that antivirus, reboot, then try Windows Mail again.
If no improvement, upgrade to Windows Live Mail:
http://get.live.com/wlmail/overview
--
Gary VanderMolen, MS-MVP (WLMail)


Your server has unexpectedly terminated the connection. Possible causes for this include server problems, network
problems, or a long period of inactivity. Subject 'Testing e-mail again', Account: 'Rickurhere.net', Server:
'smtp.urhere.net', Protocol: SMTP, Port: 25, Secure(SSL): No, Error Number: 0x800CCC0F

I have been removing messages after this error message comes up so my outbox is empty. I have also tryed turning
off my antivirus program Micro Trend and turning off Windows Defender with no help in my situation. Thanks


Please post the complete error message.

--
Gary VanderMolen, MS-MVP (WLMail)


Sam

I am having trouble sending e-mail also. I get my e-mail just fine. This
problem started April 1, or I didn't notice until then, I downloaded and
installed Vista SP1 on March 30. What is my solution? Thanks

:

Have you recently updated yor VISTA to SP1?
--
Sam


:

I can receive but cannot send e-mail. Here is the error message that I get.
I've checked all of my settings and they appear to be correct.
The message could not be sent. The authentication setting might not be
correct for your outgoing e-mail [SMTP] server. For help solving this
problem, go to Help, search for "Troubleshoot Windows Mail", and read the
"I'm having problems sending e-mail" section. If you need help determining
the proper server settings, please contact your e-mail service provider.

The rejected e-mail address was 'rebecca_gripp@urscorpcom'. Subject 'test',
Account: 'mail.comcast.net', Server: 'smtp.comcast.net', Protocol: SMTP,
Server Response: '550 5.1.1 <rebecca_gripp@urscorpcom> recipient invalid
domain', Port: 25, Secure(SSL): No, Server Error: 550, Error Number:
0x800CCC79