Trojan.Small and SuperSpider not removed

[Tom]

I've run the scanner dozens of times and every single
time, it finds Trojan.Small and SuperSpider, claims to
remove them, and yet they are still there.

I have run it in Safe Mode four times in a row, and it
still does not remove them.

It seems like the scanner is missing something that
reanimates the spyware.

Any help will be appreciated.

Thanks in advance,

-Tom

 

[Steve Wechsler [MVP]]

Tom,

Download and install a² Free
http://www.emsisoft.com/en/software/download/

Make sure you get the Free version. Follow the directions to register
and download the latest updates for it. Boot to Safe Mode and scan the
system with a². Once the variant of Trojan.Small has been removed then
use MSAS in Safe Mode to remove the spyware. The Trojan is protecting
the spyware from being removed.

Steve Wechsler (akaMowGreen)
MVP Windows Server