Well, I went to Add/Remove Programs and saw that Microsoft Office 2000
SR1 was still listed, although it no longer functioned since I installed
Office 2003. So, I removed Office 2000, rebooted, and Office 2003 showed
a little auto-configuration update dialogue immediately after reboot. I
went to the Add/Remove Button function and Go->News had returned! I
dragged it to the Standard toolbar and have used ON now a couple of
times, saying No to making it the default and leaving in the checkbox
for it to ask me every time. My next question is, dare I make Outlook
News the default, or should I say No and tell it to stop asking?
Lee
What do you mean by "switch to the Outlook Reader?" What did you do at
that
point? OE is and has always been the news reader for Outlook, but to
launch
it from Outlook required that Outlook be designated as the news
reader, even
though all Outlook did was invoke OE in news reader mode.
I suspect that accepting OE as the default is what broke the link to
OE in
news reader mode.
--
Russ Valentine
[MVP-Outlook]
"Lee Chapelle" <
http://spam.abuse.net/> wrote in message
But that's the problem. You should not have responded yes, even
though
that
was the most logical response for anyone who knows that OE is the
news
reader for Outlook.
In all previous versions, Outlook (not OE) had to be the
designated
default
news reader for the Go > News command to work. The bug in Outlook
2003
may
be that although Outlook is the designated news reader by default
when
you
install Outlook, once you switch to OE as the designated reader,
you
cannot
revert to Outlook. Once OE is selected, no more Go > News.
To recap.. I originally kept OE as my default news reader when I
installed O2003 (XP Pro SR1). Then a few weeks later I decided to
switch
to OR (Outlook Reader). I was able to install the toolbar "News"
command
for OR, accepted OR as the default on first use, and use the News
button
from Outlook several times before the error occurred and the News
button
started acting like an Explorer command.
Hope this helps trace down the bug...
Lee
--
Russ Valentine
[MVP-Outlook]
"Lee Chapelle" <
http://spam.abuse.net/> wrote in message
message
Aha. If you set OE to be your default newsreader, that could
cause
the
problem. Outlook must be registered as your default newsreader
to
use
the Go
News command.
No, Outlook Reader asked me the first time I ran it and I
responded
Yes.
It was the default when it started misbehaving.
Lee
--
Russ Valentine
[MVP-Outlook]
"Lee Chapelle" <
http://spam.abuse.net/> wrote in message
message
Ouch. There go our three most promising theories all in
one
blow.
This
is
starting to look like a genuine bug in the RTM. The
Outlook
MVP's
are
all
trying to repro and so far none of us can. The more steps
to
repro
we
can
get the better so we can pass the information along. Some
other
information
that might help:
1. Was your Outlook installation clean or upgrade?
It was an upgrade of Office 2000 SR1
2. What information store are you using? If it's a PST,
was it
new,
old or
imported?
It's a .dbx imported from OE. OE was the latest version when
I
started,
now since I removed and re-added it's back to
6.00.2800.1123.
I used a UNICODE PST created in a beta version of OL2003,
and to
my surprise the News command on the Toolbar traveled with
the
PST-so
more of
these customizations are being stored with the PST itself
than
was
the
case
with earlier versions.
Anything else you can think of that might give us a head
start
on
this
will
be most welcome.
I dragged the News button from the Go command list up to a
spot
on
the
Standard toolbar between Send and Receive and Find. I used
it a
couple
of times and it seemed fine, asked me if I wanted Reader to
the
default
etc.. then, now I remember, I got an error message in
Outlook
and I
believe it closed. Sorry I don't recall the message (I
always
was a
lousy beta tester) If it helps, my Pocket PC might have been
synchronizing at the time.. After I restarted Outlook and
pressed
the
News button it opened an Explorer folder "C:\Program
Files\Microsoft
Office 2003\OFFICE11\1033". I then reset the toolbar to
default,
and
that's when I discovered the News button was no longer
available. I
haven't tried removing Office completely and reinstalling
it, I
suspect
that would fail also I don't know.
Lee
--
Russ Valentine
[MVP-Outlook]
"Lee Chapelle" <
http://spam.abuse.net/> wrote in message
in
message
Hi Lee,
Howdy Russ
We're starting to see similar reports, but don't know
the
cause or
a
fix
yet. Some things that might work:
1. Reset your Menu Toolbar using the Customize option.
Yes, that was one of the things I tried, several times.
2. Rename outcmd.dat with Outlook closed, then restart
Outlook.
Didn't work
3. Reinstall OE.
Didn't work
Let us know if anything works and what build you are
using.
Office Outlook 2003 11.5608.5606
I've never had a beta version installed.
Lee
--
Russ Valentine
[MVP-Outlook]
"Lee Chapelle" <
http://spam.abuse.net/> wrote in
message
Hi
I added the "News" button to my Standard toolbar so
I
could
open
the
Outlook Newsreader easily. I used the button a
couple of
times,
then
all
of a sudden instead of opening the newsreader it
started
displaying
the
folder "C:\Program Files\Microsoft Office
2003\OFFICE11\1033".
So, I
removed the button with the intention of reinserting
it,
but
it
is
no
longer listed as a command beside the Go menu, or
any
other.
I
tried
repairing Office, reinstalling, and removing Outlook
and
rebooting
then
reinstalling Outlook, but the News command is still
AWOL. I
know
that
system restore doesn't track minor changes like this
so
that's
out.
Am I
destined to live without this ability now?
Lee