Telephony problems

[Guest]

Hi

I am trying to use Contacts to dial phone numbers directly via my Compaq
Presario Laptop (Conextant 56K Ac Link Modem on Com3).

Testing by dialling my own mobile

I can hear dialling tones.
When other phone answers nothing can be heard on it and I can hear nothing
on my headset.

I have checked headset and earpiece is working into computer using Control
Panel/sounds and audio devices/voice Test Hardware and can see meter movement
and hear speech.

Could someone point me in the direction of solving this problem.

Many Thanks

David

 

[Brian Tillman]

I am trying to use Contacts to dial phone numbers directly via my
Compaq Presario Laptop (Conextant 56K Ac Link Modem on Com3).

Testing by dialling my own mobile

I can hear dialling tones.
When other phone answers nothing can be heard on it and I can hear
nothing on my headset.

Outlook uses the Windows dialer and the Windows dialer has no provision for
handling voice modems. It expects a modem to connect with another modem.

 

[Guest]

What function is the "Call Contact" faclility supposed to serve then?

Is it only intended to work when there is a modem at the other end and not
to a regular PSTN handset?

Is there a way around this?

Many thanks

 

[Brian Tillman]

What function is the "Call Contact" faclility supposed to serve then?

I really don't know.

Is it only intended to work when there is a modem at the other end
and not to a regular PSTN handset?

Is there a way around this?

I'm sorry, I can't answer that.