System Restore - broken installation - AiO Software

[Charles Kenyon]

I attempted to install a new HP printer but there was a file missing from
the installation CD. A replacement CD will be mailed to me within the "next
5 to 7 business days." Everytime I start up, I see an attempt to install AiO
Software which requires numerous cancels to break out of.

I went back to a restore point predating this installation but the
installation attempt still kicks in. I also checked the startup folder for
my user and for all users.

Thoughts? TIA

--
Charles Kenyon

Word New User FAQ & Web Directory: http://addbalance.com/word

Intermediate User's Guide to Microsoft Word (supplemented version of
Microsoft's Legal Users' Guide) http://addbalance.com/usersguide

See also the MVP FAQ: http://www.mvps.org/word which is awesome!
--------- --------- --------- --------- --------- ---------
This message is posted to a newsgroup. Please post replies
and questions to the newsgroup so that others can learn
from my ignorance and your wisdom.

 

[Kelly]

Hi Charles,

Different checkpoints to consider:

1. Under your root directory, delete any autorun.inf's listed.
2. Disable the device if it is listed via the Device Manager and also check
under Hidden Devices.
3.
http://www.microsoft.com/windows2000/community/centers/management/msi_faq.mspx
4. Line 84: http://www.kellys-korner-xp.com/xp_tweaks.htm
5. http://support.microsoft.com/support/kb/articles/q298/3/70.asp

--
In memory of our dear friend, MVP Alex Nichol: http://www.dts-l.org/

All the Best,
Kelly (MS-MVP)

Troubleshooting Windows XP
http://www.kellys-korner-xp.com

 

[Charles Kenyon]

Update...
The software is HP's All in One software.
I went back two days earlier and that worked.
--
Charles Kenyon

Word New User FAQ & Web Directory: http://addbalance.com/word

Intermediate User's Guide to Microsoft Word (supplemented version of
Microsoft's Legal Users' Guide) http://addbalance.com/usersguide

See also the MVP FAQ: http://www.mvps.org/word which is awesome!
--------- --------- --------- --------- --------- ---------
This message is posted to a newsgroup. Please post replies
and questions to the newsgroup so that others can learn
from my ignorance and your wisdom.

 

[Kelly]

Thanks for the update. Glad you have it solved.

--
In memory of our dear friend, MVP Alex Nichol: http://www.dts-l.org/

All the Best,
Kelly (MS-MVP)

Troubleshooting Windows XP
http://www.kellys-korner-xp.com