System Information moved or missing

[Travis]

When I try to access my System Information in Windows XP there isn't anything
there. It says:cannot collect information:cannot access the Windows
Management Instrumentation Software. Windows Management Files may be moved or
missing. How do I fix this?

 

[nass]

When I try to access my System Information in Windows XP there isn't anything
there. It says:cannot collect information:cannot access the Windows
Management Instrumentation Software. Windows Management Files may be moved or
missing. How do I fix this?

Line 221 - right hand side to restore msinfo32.exe:
http://www.kellys-korner-xp.com/xp_tweaks.htm

If still no joy try the WMI Repair steps below:
WMI search:
http://www.microsoft.com/communitie...&pt=&catlist=&dglist=&ptlist=&exp=&sloc=en-us
MS:: <Quote>
Stopping and Starting the WMI Service

If you are experiencing problems with the WMI service you might need to
manually stop and restart the service. Before doing so you should enable
WMI’s verbose logging option. This provides additional information in the WMI
error logs that might be useful in diagnosing the problem. To enable verbose
logging using the WMI control, do the following:
1.Open the Computer Management MMC snap-in and expand Services and
Applications.
2.Right-click WMI Control and click Properties.
3.In the WMI Control Properties dialog box, on the Logging tab, select
Verbose (includes extra information for Microsoft troubleshooting) and then
click OK.
Alternatively, you can modify the following registry values:
•Set HKEY_LOCAL_MACHINE\Software\Microsoft\WBEM\CIMOM\Logging to 2.
•Set HKEY_LOCAL_MACHINE\Software\Microsoft\WBEM\CIMOM\Logging File Max Size
to 4000000.
After enabling verbose logging try stopping the WMI service by typing the
following
Open a run command prompt:
net stop winmgmt

If the net stop command fails you can force the service to stop by typing
this:
winmgmt /kill

Important. If you are running Windows XP or Windows Server 2003 the WMI
service runs inside a process named Svchost; this process contains other
services as well as WMI. Because of that, you should not try to stop
Svchost;
if you succeed, you’ll stop all the other services running in that process
as
well. Instead, use net stop winmgmt or winmgmt /kill in order to stop just
the WMI service.

You can then restart the service by typing the following command:
net start winmgmt

If the service does not restart try rebooting the computer to see if that
corrects the problem.
If it does not, then continue reading.
MS:: </Quote>

"WMI Diagnosis Utility"
http://www.microsoft.com/technet/scriptcenter/topics/help/wmidiag.mspx

Systems that have changed the default Access Control List permissions on the
%windir%\registration directory may experience various problems after you
install the Microsoft Security Bulletin MS05-051 for COM+ and MS DTC
http://support.microsoft.com/kb/909444
Also you can download the DiagWMI from here and some good solutions on the
page:
http://windowsxp.mvps.org/repairwmi.htm.

= Open a run command and try to re-register these DLLs:
regsvr32 hnetcfg.dll
regsvr32 netcfgx.dll
regsvr32 netman.dll
regsvr32 atl.dll
regsvr32 netshell.dll
Also try repair the WMI as descriped here:

http://groups.google.com/group/microsoft.public.win32.programmer.wmi/msg/1da6ab3690bc75a0
What Firewall/Anti-Virus you have running on your machine?.
HTH.
Let us know.
nass

 

[Travis]

I was running Norton Antivius when I was with Charter Communications (Cable
Co) when this problem 1st occured. It has been uninstalled and now I am
running AT&T Security Suite provided by my local phone company and ISP (DSL).

 

[Jose]

I could not display System Info which used to work.

After 3 days of web searching and various "fixes" (commands, scripts,
reboots, Service Stop/Starts) which did not work), I got it to work this
way:  

Note:  I did not have any files in the "Repository".

"Comprehensive rebuild method"

Click Start, Run and type the following command, and press ENTER:

rundll32.exe setupapi,InstallHinfSection WBEM 132
%windir%\inf\wbemoc.inf

If you have installed a Service Pack (like XP SP3),  use
C:\Windows\ServicePacks\i386  to locate the files.
I only had to use Search for 1 other file which was found in
C:\Windows\System32\Wbem.

Insert your Windows XP CD into the drive when prompted. Repair process
should take few minutes to complete. Then restart Windows for the
changes to take effect.   The Repository then showed files and
Repository.001 and Repository.002 backups were created which I later
deleted.

What was the XP version ans Service Pack on the once afflicted system?

There are many ways to display SI - what method were you trying to get
to work?

When you chose to display your System Information, what happened?

An empty white display box
An hourglass
It looked like it might have tried do something and nothing happened
after that

How did you come up with the command you ran to fix it (was it a
Microsoft article?), etc.