System has recovered from a serious error

A

A Sweet Shelly

Ever since getting this error message, my computer has been running slow,
having lines pop up across the screen sporadically, black screen, and frozen
pages. I have tried system restore to a date where I know it was not
happening ~ it did NOT fix the problem. I do have kids ~ and I have no idea
if they downloaded anything that could be causing this. I ran my spysweeper
with anti-virus ~ nothing came up.
Please help ;~) Thanks. Michelle

Error Signature:

BCCode: 100000 7e
BCP1: C0000005
BCP2:805330E9
BCP3: F8AD0C50
BCP4: F8AD094C
OSVER: 5_1_2600
SP: 2_0
Product: 768_1

Error Report Contents:
C:\DOCUME~1\Owner\LOCALS~1\Temp\WEReb4b.dir00\Mini011110-04.dmp

C:\DOCUME~1\Owner\LOCALS~1\Temp\WEReb4b.dir00\Sysdata.xml

I appreciate any help you guys can give. Thank you, Thank you, Thank you!!
 
E

Elmo

A said:
Ever since getting this error message, my computer has been running slow,
having lines pop up across the screen sporadically, black screen, and frozen
pages. I have tried system restore to a date where I know it was not
happening ~ it did NOT fix the problem. I do have kids ~ and I have noidea
if they downloaded anything that could be causing this. I ran my spysweeper
with anti-virus ~ nothing came up.
Please help ;~) Thanks. Michelle

Error Signature:

BCCode: 100000 7e
BCP1: C0000005
BCP2:805330E9
BCP3: F8AD0C50
BCP4: F8AD094C
OSVER: 5_1_2600
SP: 2_0
Product: 768_1

Error Report Contents:
C:\DOCUME~1\Owner\LOCALS~1\Temp\WEReb4b.dir00\Mini011110-04.dmp

C:\DOCUME~1\Owner\LOCALS~1\Temp\WEReb4b.dir00\Sysdata.xml

I appreciate any help you guys can give. Thank you, Thank you, Thank you!!

Your current a/v software is usually compromised when you're infected.
Try these:

Malwarebytes© Corporation
http://www.malwarebytes.org/mbam/program/mbam-setup.exe

SuperAntispyware
http://www.superantispyware.com/superantispywarefreevspro.html
 
J

John

On Tue, 12 Jan 2010 10:01:01 -0800, A Sweet Shelly <A Sweet
Ever since getting this error message, my computer has been running slow,
having lines pop up across the screen sporadically, black screen, and frozen
pages. I have tried system restore to a date where I know it was not
happening ~ it did NOT fix the problem. I do have kids ~ and I have no idea
if they downloaded anything that could be causing this. I ran my spysweeper
with anti-virus ~ nothing came up.
Please help ;~) Thanks. Michelle

Error Signature:

BCCode: 100000 7e
BCP1: C0000005
BCP2:805330E9
BCP3: F8AD0C50
BCP4: F8AD094C
OSVER: 5_1_2600
SP: 2_0
Product: 768_1

Error Report Contents:
C:\DOCUME~1\Owner\LOCALS~1\Temp\WEReb4b.dir00\Mini011110-04.dmp

C:\DOCUME~1\Owner\LOCALS~1\Temp\WEReb4b.dir00\Sysdata.xml

I appreciate any help you guys can give. Thank you, Thank you, Thank you!!


I don't know what all the codes mean, but I would suspect a failing
video card. All the symptoms you describe are consistent with it, and
are not typical of a virus infection.

I would suggest replacing the video card.


Reply-to address is real
 

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