Sysfader shutdown problems

[Charles Eaves]

I have a toshiba laptop.
Xp Pro with SP2.
The harddrive crashed so a new drive was installed at the computer shop and
Windows reinstalled.
No windows updates have been installed yet.
When shutting down, sysfader window pops up and it seems to sit there for a
long time.
No error messages.
I can get on IE6 fine but when I want to use OutLook Express for email, it
wants to be configured.
Can this be the problems to the sysfader problem?
P.S., I have to shut down the computer thru the windows task master.
Thanks

 

[Twayne]

I have a toshiba laptop.
Xp Pro with SP2.
The harddrive crashed so a new drive was installed at the computer
shop and Windows reinstalled.
No windows updates have been installed yet.
When shutting down, sysfader window pops up and it seems to sit there
for a long time.
No error messages.
I can get on IE6 fine but when I want to use OutLook Express for
email, it wants to be configured.
Can this be the problems to the sysfader problem?
P.S., I have to shut down the computer thru the windows task master.
Thanks

It would appear that the problem is, the shop did not save settings
information and reinstalled the operating system and possibly glitched
part of the install and didn't check for it.
I'd bring it back; they owe you a functioning machine after repair.
I assume you've already paid for the work.

You might want to keep track too, of whether your XP coa code is any
good. It may not be, depending on how the shop went about their install
procedure.

Have you tried manuall updating windows? Perhaps it's just the setting
for auto-updates not set.

HTH,

Twayne

 

[Peter Foldes]

Bring it back ASAP. Something wrong with the way it was re-installed

 

[Twayne]

Bring it back ASAP. Something wrong with the way it was re-installed

Actually, that's better than my previous answer. Yes, bring it back now
and tell them you need it straightened out and for activation to work.
Be polite but very firm.

Twayne

 

[Charles Eaves]

Yes,it the repair bill has been paid.
I tried the Windows update and it will let me in manually to download the
updates that i need.
Where do you find the Windows COA?
Thanks

 

[Roy Smith]

It's a sticker that's on the computer casing somewhere.

 

[Twayne]

Yes,it the repair bill has been paid.
I tried the Windows update and it will let me in manually to
download the updates that i need.
Where do you find the Windows COA?
Thanks

What you're actually interested in from the COA (Certificate of
authority) is the 25 digit keycode used to activate windows after it's
installed.

For a laptop it's usually on a sticker on the bottom of the laptop.

For a desktop it may be either on the back of the machine.

If not for either of the above, it may be on a CD envelope, a separate
sheet of paper that came with the computer. If you cannot find it, the
free applications BelARc Advisor or SIW will find it for you and display
it, amongst a few other such programs. It is possible however in some
instances, for such programs to not find the keycode that was actually
used to activate the machine, depending on other things that may have
transpired in previous times, but at least it's somthing to try.
It isn't unusual for repair shops to change that number unbeknownst
to you but if you can do the updates, you're probably OK.

At any rate, I'd take the machine right back and ask them to make it
functional, and unless you have done somethign to damage some files
there should be no charges for it. It's their job to return a fully
functional, updateable, usable machine to you. If they didn't do that,
they still owe it to you; on the same bill you've already paid, not via
new charges.


HTH,

Twayne