Svchost.exe using 50% of cpu

H

hedera

I've seen several threads on cases where SVCHOST.EXE was using 100% of CPU.
Has anyone see it use 50% of CPU?? I have a WinXP Pro system, updated using
automatic Windows Update, running ZoneAlarm Internet Security Suite which
checks for both viruses and spyware weekly. Earlier this week I also updated
SpyBot and LavaSoft AdAware Personal, and ran both of them. I'm behind a NAT
router.

Yesterday I noticed that 1 of my multiple SVCHOST.EXE processes was using
50% of CPU - I'm sensitive to CPU because I run BOINC for Rosetta@home and I
expect BOINC to be using 95% of CPU.

It's still doing this today, and I checked it during boot before Rosetta
started, and it was using 50% CPU then when it had no competition. This is
forcing Rosetta down to 45-50% of CPU and limiting the work I can do for
them. Following a suggestion here, I downloaded and ran ProcessExplorer, but
it just says that copy is:

SVCHOST.EXE SVCHOST.EXE 328 50.00 Generic Host Process for Win32
Services Microsoft Corporation

Can somebody help here?? I'm hoping I don't have a virus.
 
J

John Wunderlich

I've seen several threads on cases where SVCHOST.EXE was using
100% of CPU. Has anyone see it use 50% of CPU?? I have a WinXP
Pro system, updated using automatic Windows Update, running
ZoneAlarm Internet Security Suite which checks for both viruses
and spyware weekly. Earlier this week I also updated SpyBot and
LavaSoft AdAware Personal, and ran both of them. I'm behind a NAT
router.

Yesterday I noticed that 1 of my multiple SVCHOST.EXE processes
was using 50% of CPU - I'm sensitive to CPU because I run BOINC
for Rosetta@home and I expect BOINC to be using 95% of CPU.

It's still doing this today, and I checked it during boot before
Rosetta started, and it was using 50% CPU then when it had no
competition. This is forcing Rosetta down to 45-50% of CPU and
limiting the work I can do for them. Following a suggestion here,
I downloaded and ran ProcessExplorer, but it just says that copy
is:

SVCHOST.EXE SVCHOST.EXE 328 50.00 Generic Host
Process for Win32 Services Microsoft Corporation

Can somebody help here?? I'm hoping I don't have a virus.

There can be several "svchost.exe" programs running. In process
Explorer, hover your cursor over the svchost.exe that is consuming the
CPU. A pop-up window will list the services connected to that item.
Then,
start->run->services.msc
and find the service(s) listed and try to stop them one-by-one by
right-clicking on them and selecting "stop". It shouldn't take too
long to find the one using the resources.

HTH,
John
 
H

hedera

Pardon me while I go stick a couple of pins in my voodoo doll labeled
"Hewlett Packard." The mouse hover trick discloses that this instance is
doing just one thing: HP NETWORK DEVICES SUPPORT.

Key fact here: we recently bought an HP Photosmart C7280 all-in-one printer,
at least partly so we could have a networked printer. Guess it's time to go
talk to HP about why their device driver upgrade is eating my CPU. Must be a
recent change because we've had the thing for a month or so and I only
noticed this yesterday.
 
P

PA Bear [MS MVP]

Unexplained computer behavior may be caused by deceptive software
http://support.microsoft.com/kb/827315

Run a /thorough/ check for hijackware, including posting your hijackthis log
to an appropriate forum.

Checking for/Help with Hijackware
http://aumha.org/a/parasite.htm
http://aumha.org/a/quickfix.htm
http://aumha.net/viewtopic.php?t=5878
http://wiki.castlecops.com/Malware_Removal_and_Prevention:_Introduction
http://mvps.org/winhelp2002/unwanted.htm
http://inetexplorer.mvps.org/data/prevention.htm
http://inetexplorer.mvps.org/tshoot.html
http://www.mvps.org/sramesh2k/Malware_Defence.htm
http://defendingyourmachine2.blogspot.com/
http://www.elephantboycomputers.com/page2.html#Removing_Malware

When all else fails, HijackThis v2.0.2
(http://aumha.org/downloads/hijackthis.zip) is the preferred tool to use.
It will help you to both identify and remove any hijackware/spyware with
assistance from an expert. **Post your log to
http://forums.spybot.info/forumdisplay.php?f=22,
http://castlecops.com/forum67.html,
http://forums.subratam.org/index.php?showforum=7,
http://aumha.net/viewforum.php?f=30, or other appropriate forums for review
by an expert in such matters, not here.**

If the procedures look too complex - and there is no shame in admitting this
isn't your cup of tea - take the machine to a local, reputable and
independent (i.e., not BigBoxStoreUSA) computer repair shop.
 
H

hedera

Gerry,
Certainly, here is the command line call:

C:\WINDOWS\system32\svchost.exe -k HPService

And by the way, what a wonderful tool is ProcessExplorer!!
 

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