sudden crash and reboot

G

Guest

Hi,

I'm after some help solving an annoying problem.

Occasionally (and more often than not when I'm doing something reasonably
memory intensive, eg audio editing in Adobe Audition) my PC will reboot
without warning. The screen just goes black then I get my bios boot up logo,
and xp reboots.

I'm not getting the BSOD (but I haven't checked my recovery options, to be
fair) and when I go into event viewer afterwards, there is no log of a
serious system error/crash.

my specs are: P4 3.2ghz, 1024Mb ram, Win XP home sp2

It's only started happening recently so I suspect it's either
a) a virus that symantec hasn't picked up
b) spyware that spybot hasn't picked up
c) a dodgy ram stick (I have 2 x 512mb)

is there any easy way to tell? if it's the ram is there any easy way to tell
which stick is the offending one?

thanks for any advice.
 
W

Will Denny

Hi

Try this to see what the problem may be:

Right click on My Computer, select Properties and then the Advanced tab.
Click on Settings under Startup and Recovery and disable 'Automatically
restart'. Next time your PC reboots, you should see a Blue Screen. Could
you please post the Stop Code that accompanies that BSOD back here? With
that your problem could be isolated.

--


Will Denny
MS-MVP Windows Shell/User
Please reply to the News Groups
 
G

Guest

hi

it happened again, and I hadn't yet unchecked "automatically restart", but
the event viewer had this entry:

The computer has rebooted from a bugcheck. The bugcheck was: 0x1000008e
(0xc0000005, 0x805505a1, 0xec193700, 0x00000000). A dump was saved in:
E:\WINDOWS\Minidump\Mini073106-01.dmp.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.


is that significant??

Thanks
Tom
 
G

Guest

anyone else help ojn this?

Tom Dowler said:
hi

it happened again, and I hadn't yet unchecked "automatically restart", but
the event viewer had this entry:

The computer has rebooted from a bugcheck. The bugcheck was: 0x1000008e
(0xc0000005, 0x805505a1, 0xec193700, 0x00000000). A dump was saved in:
E:\WINDOWS\Minidump\Mini073106-01.dmp.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.


is that significant??

Thanks
Tom
 

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