P. Johnson said:
Not quite enough info to work with... what events lead up to this problem's
occurance? Remember, smarter questions result in sharper answers.
Yeah so was downloading a program, and what do you know, there is spyware on
it, and I went to symatec.com to help me get it off. Well i was, and then it
told me to turn off system restore, so i did:
1 On the Windows task bar, click Start.
2 Right-click My Computer, and then click Properties.
3 On the System Restore tab, check Turn off System Restore or Turn off
System Restore on all drives.
If you do not see the System Restore tab, you are not logged on to Windows
as an Administrator.
4 Click Apply.
5 When you see the confirmation message, click Yes.
6 Click OK.
Then I was told to update symantec, blah blah blah, and then I got to
Restarting the computer in Safe Mode, and it told me to do it like this:
1 Close all programs.
2 On the Windows taskbar, click Start > Run.
3 In the Open box, type the following text:
msconfig
4 Click OK.
5 In the System Configuration Utility, on the BOOT.INI tab, check /SAFEBOOT.
6 Click OK.
7 When you are asked to restart the computer, click Restart.
And it was going fine until I was trying to log on and my password didn't
work... It says Safe Mode in all 4 corvers, and I have tried putting it in
Normal mode from F8 but that doesn't work. I don't think it is the spyware
thing because I deleted it in an earlier step, it might just be a microsoft
f**k up? Could someone try putting their computer in Safe Mode from the
desktop and tell me if it worked or not, Thanks