Stop Error

[Guest]

Hello,

I am trying to restore an Exchange DB to a Windows 2000 Advanced Server
using Veritas BackUp Exec 9.1. Just before the restore finishes, the server
blue screens with the following stop error: 0x0000000a (0xc000ea30,
0x00000002,0x00000000, 0x8044ccE) irql_not_less_or_equal.

Has anyone seen this before and better yet, fixed it?

TIA,
Dean

 

[Mike Rosado [MSFT]]

Hi Dean,

Without actually analyzing the memory dump, it's hard to say what
conclusively caused the bugcheck.

Now speculating, since you mentioned you have Veritas Backup Exec installed
it could potentially be the Open Transaction Manager (OTMAN5.SYS) or an
Open File Agent it installs.

266196 Backup Exec 8.0 May Cause "Stop 0x0000000A" or Sporadic Reboots
http://support.microsoft.com/?id=266196

--------------------
Hope this helps,
Mike Rosado
Windows 2000 MCSE + MCDBA
Microsoft Enterprise Platform Support
Windows NT/2000/2003 Cluster Technologies

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