Stop Error : c0000218

[Umesh Pasricha]

Hi,

I was working on my pc and all of a sudden I got this
error message on a dark blue screen:

STOP: c0000218 {Registry File Failure}
The registry cannaot load the hive (file):
\SystemRoot\System32\Config\SOFTWARE
or its log or alternate.
It is corrupt, absent, or not writable.

Bigining dump of physical memory
Physical memory dump complete. Contact your system
administrator or techincal support group.

I have valuable data on my hard drive and cannot loose
this data. I have tried starting windows on every possible
way eg, safe mode and restore mode but im getting the same
screen all the time.

I put my win2k cd in the cdrom but it is not reading it so
I cant even load the repair file off the cd unless im
doing somthing wrong.

Please help.

Thanks

 

[Dave Patrick]

If the software hive is corrupt, it may be possible to rename the software
hive found in;
%windir%\system32\config\software
to software.old
then copy the most recent backup found in
%windir%\repair\regback
as
%windir%\system32\config\software

If that fails you can copy/ use the file
%windir%\repair\software
This file is an image of the hive at the time the OS was installed, so you'd
have to reinstall all software. This being the case you might just as well
blow it away and start a new install. (note: this would at least allow you
to start the OS to make any necessary backups prior to wiping the drive.)

To start the Recovery Console, start the computer from the Windows 2000
Setup CD or the Windows 2000 Setup floppy disks. If you do not have Setup
floppy disks and your computer cannot start from the Windows 2000 Setup CD,
use another Windows 2000-based computer to create the Setup floppy disks.
Press ENTER at the "Setup Notification" screen. Press R to repair a Windows
2000 installation, and then press C to use the Recovery Console. The
Recovery Console then prompts you for the administrator password. If you do
not have the correct password, Recovery Console does not allow access to the
computer. If an incorrect password is entered three times, the Recovery
Console quits and restarts the computer. Once the password has been
validated, you have full access to the Recovery Console, but limited access
to the hard disk. You can only access the following folders on your
computer: %systemroot% and %windir%

--
Regards,

Dave Patrick ....Please no email replies - reply in newsgroup.
Microsoft MVP [Windows NT/2000 Operating Systems]
Microsoft Certified Professional [Windows 2000]
http://www.microsoft.com/protect


:
| Hi,
|
| I was working on my pc and all of a sudden I got this
| error message on a dark blue screen:
|
| STOP: c0000218 {Registry File Failure}
| The registry cannaot load the hive (file):
| \SystemRoot\System32\Config\SOFTWARE
| or its log or alternate.
| It is corrupt, absent, or not writable.
|
| Bigining dump of physical memory
| Physical memory dump complete. Contact your system
| administrator or techincal support group.
|
| I have valuable data on my hard drive and cannot loose
| this data. I have tried starting windows on every possible
| way eg, safe mode and restore mode but im getting the same
| screen all the time.
|
| I put my win2k cd in the cdrom but it is not reading it so
| I cant even load the repair file off the cd unless im
| doing somthing wrong.
|
| Please help.
|
| Thanks

 

[Sally]

I have suffered exactly the same fate on my computer and
haven't got the windows 2000 cd either. I downloaded
something from microsoft downloads that I thought was
boot discs with a hive repair but my computer either
cannot read that from the a drive or its not the correct
download.

I'm completely lost as to what to do and completely thick
where my computer is concerned. I've windows 2000
professional my laptop is there anywhere I can download a
boot disc or something from my windows xp machine?

Please help!

-----Original Message-----
If the software hive is corrupt, it may be possible to rename the software
hive found in;
%windir%\system32\config\software
to software.old
then copy the most recent backup found in
%windir%\repair\regback
as
%windir%\system32\config\software

If that fails you can copy/ use the file
%windir%\repair\software
This file is an image of the hive at the time the OS was installed, so you'd
have to reinstall all software. This being the case you might just as well
blow it away and start a new install. (note: this would at least allow you
to start the OS to make any necessary backups prior to wiping the drive.)

To start the Recovery Console, start the computer from the Windows 2000
Setup CD or the Windows 2000 Setup floppy disks. If you do not have Setup
floppy disks and your computer cannot start from the Windows 2000 Setup CD,
use another Windows 2000-based computer to create the Setup floppy disks.
Press ENTER at the "Setup Notification" screen. Press R to repair a Windows
2000 installation, and then press C to use the Recovery Console. The
Recovery Console then prompts you for the administrator password. If you do
not have the correct password, Recovery Console does not allow access to the
computer. If an incorrect password is entered three times, the Recovery
Console quits and restarts the computer. Once the password has been
validated, you have full access to the Recovery Console, but limited access
to the hard disk. You can only access the following folders on your
computer: %systemroot% and %windir%

--
Regards,

Dave Patrick ....Please no email replies - reply in newsgroup.
Microsoft MVP [Windows NT/2000 Operating Systems]
Microsoft Certified Professional [Windows 2000]
http://www.microsoft.com/protect


:
| Hi,
|
| I was working on my pc and all of a sudden I got this
| error message on a dark blue screen:
|
| STOP: c0000218 {Registry File Failure}
| The registry cannaot load the hive (file):
| \SystemRoot\System32\Config\SOFTWARE
| or its log or alternate.
| It is corrupt, absent, or not writable.
|
| Bigining dump of physical memory
| Physical memory dump complete. Contact your system
| administrator or techincal support group.
|
| I have valuable data on my hard drive and cannot loose
| this data. I have tried starting windows on every possible
| way eg, safe mode and restore mode but im getting the same
| screen all the time.
|
| I put my win2k cd in the cdrom but it is not reading it so
| I cant even load the repair file off the cd unless im
| doing somthing wrong.
|
| Please help.
|
| Thanks


.

 

[Dave Patrick]

Perhaps borrowing a CD-Rom to effect the repairs you need.

--
Regards,

Dave Patrick ....Please no email replies - reply in newsgroup.
Microsoft MVP [Windows NT/2000 Operating Systems]
Microsoft Certified Professional [Windows 2000]
http://www.microsoft.com/protect


:
| I have suffered exactly the same fate on my computer and
| haven't got the windows 2000 cd either. I downloaded
| something from microsoft downloads that I thought was
| boot discs with a hive repair but my computer either
| cannot read that from the a drive or its not the correct
| download.
|
| I'm completely lost as to what to do and completely thick
| where my computer is concerned. I've windows 2000
| professional my laptop is there anywhere I can download a
| boot disc or something from my windows xp machine?
|
| Please help!