stop: c000021a, with a status of 0x000026c

[Reynir]

Hi. I have a ECS Notebook Green550 with XP Home and
suddenly out of the blue, when turned on this morning it
returned the BIOS screen and then the first windows
screen for a moment and then it returned a BLUE SCREEN
wiht the message: stop: c000021a (fatal system error)
The session manager initialization system process
terminated unexpectedly with a status of 0x000026c. I
have restored the Operating System by putting the hard
drive as a slave in another computer and copy the 5 files
from C:\System Volume Information\_restore{74128AFF-
172A-4642-A4DE-474033CE1A94}\RP294\snapshot to
C:\WINDOWS\system32\config but always get the same
result. I also restored it by copying from
C:\WINDOWS\repair to C:\WINDOWS\system32\config
but then the computer restarts it self constantly. Please
advice on what to try next or what can be causing this
behavior (problem)
THANKS...Reynir

 

[Dale Beaudette]

Did you install goback by roxio ?
http://support.microsoft.com/default.aspx?scid=kb;en-us;316503&Product=winxp

Another possibility is this one where policies have been applied to IE6
http://support.microsoft.com/default.aspx?scid=kb;en-us;318666&Product=winxp

If the installation was done by creating an image you might try
http://support.microsoft.com/default.aspx?scid=kb;en-us;308299&Product=winxp#appliesto


--
Dale Beaudette

Associate Expert
The Expert Zone
http://www.microsoft.com/windowsxp/expertzone/default.asp