Stop C000021a status 0x0000005 on XP.

Discussion in 'Windows XP General' started by Bobby, Sep 26, 2007.

  1. Bobby

    Bobby Guest

    Hi,
    I have a remote user with a desktop p/c with Windows XP. She keeps
    getting a blue screen error as follows:

    "STOP: C000021a (fatal system error). The windows logon process
    terminated unexpectedly with a status of 0x0000005 (0x00000000) The
    system has been shutdown"

    I have found references to this error on various sites, but they all
    seem to refer to Windows 2000 and the fix is usually install a service
    pack. However I cannot find any references to the error for Windows
    XP.

    Can anybody suggest what the solution might be to this?

    Thanks for any help

    Colin
     
    Bobby, Sep 26, 2007
    #1
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  2. Detlev Dreyer, Sep 26, 2007
    #2
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