Start-up Problems

[robinasia]

Just bought a new Toshiba laptop yesterday. I live in China and have
the Chinese language version of VistaHomeBasic (I think). I wasn't
given a hard copy of Vista.

Problem is: battery ran out of power. I plugged her in then tried to
restart. The Toshiba logo pops-up but Windows doesn't load. I am
getting a black screen with a brief message and 2 options.

The first option says, I think, system restore. Part of it reads
叙系统-lit. "continue system"
The second option says “delete restore (something) enter system
(something)". Part of it reads 删除还原then
进入系统 then something else I can't read.

My Chinese is, obviously, fairly basic. Any ideas what these 2 options
might actually mean and which of them I should choose?


Thanks a lot!

 

[Rick Rogers]

Hi,

My chinese would be far worse than yours, however I believe what you are
seeing is a message about your hibernation state. When the power wound down,
the system went into hibernation mode. Now that you are trying to power up,
it's trying to restore the system to where it left off with the hiberfil.sys
file and is failing, possibly due to the file being corrupt. The first line
allows you to try and reload the hibernate file, the second allows you to
delete a corrupt hibernate file and boot to a logon. The latter option would
lose any work in progress that had not been saved prior to going into
hibernation.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Windows help - www.rickrogers.org
My thoughts http://rick-mvp.blogspot.com