Stack fault in Explorer

[Christopher Pircher]

I keep getting an error message that says, "EXPLORER caused a stack fault in
module KERNEL32.DLL. I went to Settings\Control Panel\Add/Remove Programs
Properties and ran the repair internet Explorer function. It didn't work.
Any help would be appreciated.

Thanks.

 

[PA Bear]

You may need new video drivers. Check the website of your video board or
computer manufacturer. Meanwhile, you can do the following:

1. Use the default mouse pointers.

2. Turn down your color depth. (Right click the desktop and choose
Properties | Appearance | Settings) Some people find that increasing color
depth helps.

3. Turn down your graphics hardware acceleration. (Start | Settings |
Control Panel | System | Performance | Graphics button) You will see
little, if any, performance degradation.

4. Turn off your desktop wallpaper.

If these make the problem go away you need new video drivers.

Also check your system for "hijackware":

Dealing with Hijackware
http://mvps.org/winhelp2002/unwanted.htm
http://www.mvps.org/inetexplorer/Darnit.htm#tshoot
http://aumha.org/a/parasite.htm

You *must* seek updates for Ad-Aware, Spybot, etc., before each and every
use, even "right out of the box". But even then, they can't catch
everything. When all else fails, HijackThis
(http://www.merijn.org/files/hijackthis.zip) is the preferred tool to use.
It will help you to both identify and remove any hijackware/spyware. **Post
your files to http://forums.spywareinfo.com/ or the Spyware forum at
http://forum.aumha.org/ for expert analysis, not here.**

And update your virus definitions and then run a full system scan. From now
on, do both daily.
--
HTH...Please post back to this thread

~Robear Dyer (aka PA Bear)
MS MVP-Windows (IE/OE), AH-VSOP

Protect Your PC
http://www.microsoft.com/security/protect/

 

[Chris Pircher]

Thanks so much for your help.

You may need new video drivers. Check the website of your video board or
computer manufacturer. Meanwhile, you can do the following:

1. Use the default mouse pointers.

2. Turn down your color depth. (Right click the desktop and choose
Properties | Appearance | Settings) Some people find that increasing color
depth helps.

3. Turn down your graphics hardware acceleration. (Start | Settings |
Control Panel | System | Performance | Graphics button) You will see
little, if any, performance degradation.

4. Turn off your desktop wallpaper.

If these make the problem go away you need new video drivers.

Also check your system for "hijackware":

Dealing with Hijackware
http://mvps.org/winhelp2002/unwanted.htm
http://www.mvps.org/inetexplorer/Darnit.htm#tshoot
http://aumha.org/a/parasite.htm

You *must* seek updates for Ad-Aware, Spybot, etc., before each and every
use, even "right out of the box". But even then, they can't catch
everything. When all else fails, HijackThis
(http://www.merijn.org/files/hijackthis.zip) is the preferred tool to use.
It will help you to both identify and remove any hijackware/spyware. **Post
your files to http://forums.spywareinfo.com/ or the Spyware forum at
http://forum.aumha.org/ for expert analysis, not here.**

And update your virus definitions and then run a full system scan. From now
on, do both daily.
--
HTH...Please post back to this thread

~Robear Dyer (aka PA Bear)
MS MVP-Windows (IE/OE), AH-VSOP

Protect Your PC
http://www.microsoft.com/security/protect/

 

[PA Bear]

YW, Chris.
--
~PA Bear

Thanks so much for your help.

 

[the Other Ken]

Given the "Stack" topic, and the geometrical stack you guys
have going here in thread view, I couldn't resist adding
one more brick down the diagonal.

But seriously, I want to ask Christopher to post back if
video drivers were the solution. I'm scratching my head
(and flaunting my ignorance) wondering how a driver can
suddenly be causing Explorer (not IE, right?) -to-kernel32
stack error messages - assuming nothing else changed.

Cheers,
Ken