Spyware not removed

[eeecube]

The following Spyware is not removed:

ShopAtHome

GAIN.Claria

Does Microsoft have a response to this problem?

 

[plun]

eeecube wrote :

The following Spyware is not removed:

ShopAtHome

GAIN.Claria

Does Microsoft have a response to this problem?

Hi

MS don`t discuss specific spyware problem with end users.

- First send a suspected spyware report to MS about this, menu tools
within MSAS.

- Removing SAH:
http://www.spyany.com/program/article_spy_rm_SAHAgent.html

- GAIN:

-Download/Install/Run CCleaner, www.ccleaner.com, removes all
temporarily junk

- Download/Install/Run Lavasofts Adaware, also removes tracking
cookies.

http://www.download.com/Ad-Aware-SE-Personal-Edition/3000-8022-10319876.html?tag=list

- Download/Install/run Spybot. DO NOT INSTALL TEATIMER !

http://www.download.com/Spybot-Search-Destroy/3000-8022-10289035.html?tag=list

 

[JohnF.]

Are those cookies? MSAS does not bother with cookies right now.

 

[Lisa]

-----Original Message-----
The following Spyware is not removed:

ShopAtHome

GAIN.Claria

Does Microsoft have a response to this problem?
.
I am having the same problem - did you ever get rid of

it?